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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
Address and Contact Information
Address: 1264 Mendocino Ave, Santa Rosa, CA 95402
Phone: (707) 523-3815
Order and Reservations
Order: Order online
Photo Gallery
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Looking for Fast food near you? Visit McDonald’s in Santa Rosa, CA at 879 Hopper Ave, for breakfast, burgers, fries, and more, or order online!
Reviews
Mike Perlas
A very strange and frustrating experience tonight.
I ordered $30 of food on the mobile app. I get to the drive through, give them my mobile order number – and they tell me to pull up.
I then recieve my order and check the bag. It is the wrong order. I then get an email notification thanking me for ordering.
I pull into a parking spot and inform the employee that they had given me the wrong order.
Offended and defensive, he said he just got her and that it wasn’t him. I asked if he could help me, and he gets flustered and again repeats that he didn’t do it. To which I reply, “yes I know that You didn’t personally do it.” I just want my food.
The manager, or who I assume is the manager – asks for the name on the order. I tell her my name, give her the order number, and show her the receipt in the mobile app.
She then searches a bunch of receipts and looks at a screen – says she doesn’t see my order anywhere. She then says I need yo reorder my food and pay again.
I just walked off and went to in and out.
I couldn’t cancel my order in the app because it was “completed”.
I gave back the wrong order and they did not give it back to me as a consolation.
The company literally stole my $30 🙁
… moreI ordered $30 of food on the mobile app. I get to the drive through, give them my mobile order number – and they tell me to pull up.
I then recieve my order and check the bag. It is the wrong order. I then get an email notification thanking me for ordering.
I pull into a parking spot and inform the employee that they had given me the wrong order.
Offended and defensive, he said he just got her and that it wasn’t him. I asked if he could help me, and he gets flustered and again repeats that he didn’t do it. To which I reply, “yes I know that You didn’t personally do it.” I just want my food.
The manager, or who I assume is the manager – asks for the name on the order. I tell her my name, give her the order number, and show her the receipt in the mobile app.
She then searches a bunch of receipts and looks at a screen – says she doesn’t see my order anywhere. She then says I need yo reorder my food and pay again.
I just walked off and went to in and out.
I couldn’t cancel my order in the app because it was “completed”.
I gave back the wrong order and they did not give it back to me as a consolation.
The company literally stole my $30 🙁
Eliseo Pachuca Lazo
The digital kiosk glitched or something, and it offered me breakfast. I get a biscuit thinking they must have changed to all day.
They bring my drink to my table and I wait 20 minutes for the food. No big deal, I figured there must have been a glitch with me being offered breakfast.
I talk to the front kiosk and get blown off due to the reciept being dated for 7:00am… of 1/31/2024! I point out the fact that its near impossible for me to hold onto a Mc Donalds receipt for 2 years just to scam them! They walk off telling me to talk to get my food tomorrow morning… mind you, they saw me walk in and gave me the drink I ordered.
My friend gives it a shot and shows them the table number we have and the receipt. They say “well you could have grabbed it after”.
I worked fast food before and get it. But it was the principle of assuming I was trying to scam or cause trouble while I came into the conversation expecting it to just be a quick explination and refund.
… moreThey bring my drink to my table and I wait 20 minutes for the food. No big deal, I figured there must have been a glitch with me being offered breakfast.
I talk to the front kiosk and get blown off due to the reciept being dated for 7:00am… of 1/31/2024! I point out the fact that its near impossible for me to hold onto a Mc Donalds receipt for 2 years just to scam them! They walk off telling me to talk to get my food tomorrow morning… mind you, they saw me walk in and gave me the drink I ordered.
My friend gives it a shot and shows them the table number we have and the receipt. They say “well you could have grabbed it after”.
I worked fast food before and get it. But it was the principle of assuming I was trying to scam or cause trouble while I came into the conversation expecting it to just be a quick explination and refund.
Saundra Griffin
Cold fries, old tasting nuggets, burnt apple pie. There’s a chik fil a next door… just go there instead.
… moreIsmari Madrigal
I have to wait so long at the kiosk just to pay for my order. Unless you only ever use card I don’t recommend coming here unless you would like to stand forever because even if they see you, they will ignore you. I’m assuming they need more workers or better ones
… moreChl
There was a worker wearing a Santa hat yelling and screaming on the phone in front of this restaurant , he seems to work at this Macdonald. So we decided not to eat there after we saw him going inside since it looked like an unsafe environment
… moreDavid Gomez
I ordered a Mc Flurry. I dont know what they brought me. It was not a Mc Flurry. I took it back to the store and was told the blender was broken. OK? Why try to give me something else. Why not tell me the blender was broken and I’ll order something else. I demanded a refund and they short changed me. Something is definitely wrong here. Check your order before you leave and count your change.
… moreChris McDaniel
They charge for ketchup! Horrible service nobody here speaks English and my food was cold after they changed top dollar….NEVER COMING HERE AGAIN!
… moreBranko Romano
First of all they were very slow taking and filling our order. Then they were out of what we ordered, sweet tea, but instead of telling us they were out, they simply gave us regular tea without letting us know. When we asked for another sweet tea as the first one wasn’t sweet at all, they did it again… Hiding us another regular tea, not mention I g they were out of what we wanted. It wasn’t until the third request to replace the bitter tea that they finally admitted they were out of sweet tea. So we asked for sugars to make the regular tea sweet and they handed us a few sugars, maybe 5 or 6. I told them I would need a whole lot more than 6 as sweet tea requires a lot of sugar, like maybe 18 or 20 for the extra large size tea we had. They refused to give us what we needed saying 10 was more than enough. I don’t enjoy slow service, but being lied to and tricked multiple times instead of simply being honest about being out of something is even worse. And to then refuse to accommodate what it required to make it right is the worst of all. I have never been so disappointed and shocked at the unprofessionalism by employees working in what’s supposedly known as the hospitality iindustry.
… moreRosa Helga Ibanez Hernandez
The restaurant is dirty, in the bathroom there is no soap to wash your hands, there is no paper in the bathroom, no seats, I asked the manager if they could put paper, soap and cover seats.
And he just put on toilet paper. ♀️
… moreAnd he just put on toilet paper. ♀️
michael “rebeliousmike skitz” Dowdell
The college explains everything.
And there’s no pervs but a lot of peeves meaning norms hitting two and two together threw out the day.
But as a senior student .
I’ve been eating McDonald’s since my junior academy days always cheap efficient no matter welfare or not my folks always made outing tie a lot hat means the money isn’t the issue the atmosphere love it for after practice on the go or when the funds or low
… moreAnd there’s no pervs but a lot of peeves meaning norms hitting two and two together threw out the day.
But as a senior student .
I’ve been eating McDonald’s since my junior academy days always cheap efficient no matter welfare or not my folks always made outing tie a lot hat means the money isn’t the issue the atmosphere love it for after practice on the go or when the funds or low