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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
Menu Photos
Order and Reservations
Order: Order online
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Reviews
S O
The store looked very dirty. The kids went into the play area. There was a man up in the play structure. There was lots of trash inside the play structure. The man went out the back door that was open to the play area. I went to tell the manager which didn’t seem to have time for me. She watched me stand there until I left. To be fare she was busy. The parking lot was very filthy, with wrappers and trash as well. I will never go back. We did not eat here.
… moreFrank R.
Dear McDonald’s Customer Care Team,
I am writing to formally report a customer service concern regarding my recent visit to the McDonald’s located in Azusa (Store #4089).
During my visit, I entered the restaurant and waited at the front counter to place an order. Both an employee and the shift supervisor identified as Diana, appeared to notice that I was waiting for an extended period of time; however, I was not acknowledged or assisted in any way. After several additional minutes had passed, I approached them to ask if I was going to be helped.
Supervisor Diana informed me that they were completing other orders and stated that I could use the self-service kiosk instead. While I understand that McDonald’s locations are often busy, I found this response disappointing. A simple acknowledgment or brief communication—such as informing me that assistance would be provided shortly—would have gone a long way in demonstrating basic customer care.
Unfortunately, that did not occur, and the lack of acknowledgment made me feel undervalued as a customer. This experience ultimately prompted me to contact corporate, as it does not reflect the level of service I expect from McDonald’s.
Thank you for taking the time to review my concern. I hope this feedback can be used to improve customer service standards at this location.
Sincerely,
Frank Rodriguez
… moreI am writing to formally report a customer service concern regarding my recent visit to the McDonald’s located in Azusa (Store #4089).
During my visit, I entered the restaurant and waited at the front counter to place an order. Both an employee and the shift supervisor identified as Diana, appeared to notice that I was waiting for an extended period of time; however, I was not acknowledged or assisted in any way. After several additional minutes had passed, I approached them to ask if I was going to be helped.
Supervisor Diana informed me that they were completing other orders and stated that I could use the self-service kiosk instead. While I understand that McDonald’s locations are often busy, I found this response disappointing. A simple acknowledgment or brief communication—such as informing me that assistance would be provided shortly—would have gone a long way in demonstrating basic customer care.
Unfortunately, that did not occur, and the lack of acknowledgment made me feel undervalued as a customer. This experience ultimately prompted me to contact corporate, as it does not reflect the level of service I expect from McDonald’s.
Thank you for taking the time to review my concern. I hope this feedback can be used to improve customer service standards at this location.
Sincerely,
Frank Rodriguez
BEASTMODE
I really only come to this location for breakfast, it’s convenient for me. It’s on my way to work.
I usually get frappes in the morning here which are pretty good, sometimes they forget the way I ordered it at drive through speaker so have to remind them when I get to the window the way I had placed my order. You’ll get a bit of attitude from employees but they end up getting it right.
They’re all youngsters too so im sure they don’t care about the job or people skills. I also order their sausage egg mcmuffins never have an issue with those they’re made fresh. The hash browns are a hit or miss sometimes you’ll get them cold sometimes just warm enough those never seemed to be at the right temperature.
The restaurant the times I’ve been inside a little dirty as well as the drive through and often times they’ll have people asking for handouts outside of the restaurant front door and as well as the drive through.
… moreI usually get frappes in the morning here which are pretty good, sometimes they forget the way I ordered it at drive through speaker so have to remind them when I get to the window the way I had placed my order. You’ll get a bit of attitude from employees but they end up getting it right.
They’re all youngsters too so im sure they don’t care about the job or people skills. I also order their sausage egg mcmuffins never have an issue with those they’re made fresh. The hash browns are a hit or miss sometimes you’ll get them cold sometimes just warm enough those never seemed to be at the right temperature.
The restaurant the times I’ve been inside a little dirty as well as the drive through and often times they’ll have people asking for handouts outside of the restaurant front door and as well as the drive through.
Patrick Hahn
Very unique McDonald’s, the flavor is old-school McDonald’s. They toasted my bun, my large fries were almost that old supersized amount. Nuggets tasted just better. Great job.
… moreAndrew Lorusso
This McDonald’s consistently neglects mobile orders. Everytime I have placed the order 10 minutes in advance and then have to wait in the spot for another 10-20 minutes. This is not an exaggeration I actually timed it this time. My orders are always simple and common items. I also went it to see what the deal was and watched them make several new orders while mine sat on the counter half completed.
… moreAmos Lee
I went through the drive thru tonight after an especially trying day with the intention of using a coupon. Somehow the bill ended up being more than I anticipated and I was too exhausted to even try to figure out how. The young lady who was in charge walks to the window to explain and must have sensed i was already having a terrible day even though I was being pleasant. For her sake I’ll just say she was that little bit of light I needed tonight and a reminder that there are still good people in this world. They just may be wearing McDonald’s uniforms instead of capes! Thank you (I’m sorry I was so taken aback I failed to get your name. I apologize) You don’t know how much your kindness tonight meant to me!
… moreArianna Meraz
The drive-thru employees here are beyond unprofessional and flat-out disgusting. I came late at night and asked for sauce multiple times, but the guy ignored me and kept walking away. Then, when he finally gave me my food, he had the nerve to dig into my bag, grab some of my fries, pull his mask down, and eat them right in front of me. Absolutely nasty and unacceptable behavior.
… moreOriana Chacin
Terrible customer service. The young lady who works early Thursday morning is rude and disrespectful. McDonald’s is such a large company, it’s incredible that they aren’t careful when hiring staff. I will not return to that McDonald’s again.
… moreKimberly Mendiola
Manager kicked out a homeless man out of the restaurant despite me stating that I bought them food. I understand sanitary concerns and restaurant appearance but really?? Not allowing them to wait 3 minutes until the food I paid for was prepared? No empathy from service workers, could not even hand them the food myself. Chased off property.
… moreAna Miranda
I was just at the drive-thru and the gentleman that was at the drive thru was rude he didn’t knowledge I was there until I said hello. He said wait a minute. And took forever! Horrible service and this is how yall want us to order from you all! Haha some BS! Mind you I had already placed order to pickup online. Had to cancel! Can’t order from this type of establishment! For just 4 dollars more I had a better meal at IN N OUT!
… more