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Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | 5:30 AM–12 AM |
| Saturday | 5:30 AM–12 AM |
| Sunday | 5:30 AM–11 PM |
| Monday | 5:30 AM–11 PM |
| Tuesday | 5:30 AM–11 PM |
| Wednesday | 5:30 AM–11 PM |
| Thursday | 5:30 AM–11 PM |
Address and Contact Information
Address: 27776 McBean Pkwy, Valencia, CA 91354
Phone: (661) 297-8296
Website: https://www.mcdonalds.com/us/en-us/location/ca/santa-clarita/27776-n-mcbean-pky/20824.html
Menu Photos
Related Web Results
Fast Food in Valencia, CA at 23110 Valencia Blvd | McDonald’s
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Looking for Fast food near you? Visit McDonald’s in Valencia, CA at 27618 The Old Road, for breakfast, burgers, fries, and more, or order online!
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Get more information for McDonald’s in Valencia, CA. See reviews, map, get the address, and find directions.
Reviews
Almudena Beas
We go almost every week. My kids love the play area. Staff is friendly, it is very clean and they are fast. Price is reasonable and there are no homeless around. To mention something I don’t like is the smell of the hand soap. But this is just a silly opinion. I highly recommend this place
… moreKinsley
WHY IS IT SO HARD TO DO A EASY JOB!! My family and i just got their coke slushies.. they were like all water down. So we tried to be nice about it but we didn’t want a drink that tasted like medicine. So we told them that we would like a different one. and one of the workers was trying to prove to us that it was a correct slushie and flipped it up side down and was mean. So like if a costumer ask for a different drink. please do not fight with them. Just do your job. not that hard!!
… moreRita Bowen
Why oh why is it so hard to serve HOT food? Everytime I go to this particular location the food is COLD!! I specifically asked this time, are you positive the fries are fresh and hot? Well as usual they were cold and limp. Seems to be a problem at this location. It’s within walking distance of my home is why I go there. What is so difficult to serve hot food? All the other ones do.!! You need to do better
… moreMia Mukwa
This McDonald’s straight up sucks. The workers are consistently rude and regularly mess up the simplest orders.
I ordered a Quarter Pounder with a 4-piece, got home, and realized the 4-piece was missing. Instead of driving all the way back, I figured it would be reasonable to ask for it the next time I came in—it’s literally just a 4-piece.
When I returned and ordered another Quarter Pounder, I politely asked the manager if she could replace the missing 4-piece from my previous order. She was hesitant, which immediately rubbed me the wrong way. As a manager, making things right for a customer—especially over something so small—should be a no-brainer. I don’t see why anyone would lie about a 4-piece.
I don’t keep physical receipts, but I eventually found the receipt in my Apple Wallet and showed it to her. Only then was she willing to give me the replacement. That entire interaction was unnecessary and frustrating.
This review isn’t really about the 4-piece—it was just the final straw. I’ve never written a review about a McDonald’s before and usually expect average or subpar service, but this is by far the worst McDonald’s I’ve ever been to.
I did briefly question whether race played a role—Santa Clarita is predominantly white, and I am a Black woman—but after seeing other reviews, it’s clear this location has widespread service issues.
There are plenty of other McDonald’s in Santa Clarita. Do yourself a favor and go to a different one. This location clearly does not care about its customers.
… moreI ordered a Quarter Pounder with a 4-piece, got home, and realized the 4-piece was missing. Instead of driving all the way back, I figured it would be reasonable to ask for it the next time I came in—it’s literally just a 4-piece.
When I returned and ordered another Quarter Pounder, I politely asked the manager if she could replace the missing 4-piece from my previous order. She was hesitant, which immediately rubbed me the wrong way. As a manager, making things right for a customer—especially over something so small—should be a no-brainer. I don’t see why anyone would lie about a 4-piece.
I don’t keep physical receipts, but I eventually found the receipt in my Apple Wallet and showed it to her. Only then was she willing to give me the replacement. That entire interaction was unnecessary and frustrating.
This review isn’t really about the 4-piece—it was just the final straw. I’ve never written a review about a McDonald’s before and usually expect average or subpar service, but this is by far the worst McDonald’s I’ve ever been to.
I did briefly question whether race played a role—Santa Clarita is predominantly white, and I am a Black woman—but after seeing other reviews, it’s clear this location has widespread service issues.
There are plenty of other McDonald’s in Santa Clarita. Do yourself a favor and go to a different one. This location clearly does not care about its customers.
HODAK
I’ve came here three times, I asked for everything fresh, and each time none of it is fresh. Why are the fries so hard and cold each and every single time. Tonight I told them no salt and well done to hopefully guarantee I got fresh fries. Guess what they’re covered in salt and not fresh. Ridiculous.
… moreA K
I am a McDonald’s fan. That said, I noticed a couple of not service-oriented details, rare in the franchise. (I seldom give less than 5 stars)
This time I found the ordering machines at the entrance a bit clumsy. I don’t know what exactly was but it just took too long and it didn’t give me my ticket. It did ask me if I wanted extra ketchup, I pressed “yes”. When the food came to my table, no ketchup. I mentioned to the young lady that the ketchup was missing. She then pointed at the counter, and told me I could go and pick it up “Over there” (where she had just came from). “Of course I can”, I thought, “but then what’s the point of asking me if I want extra ketchup if it isn’t going to come with the order?”
Couldn’t the server read the instructions in the order and put some ketchup on my tray on her way to my table?
For me, personally, no biggie.
With my lengthy customer service experience, though, I know the right thing as a server is to bring the ketchup to the client, with a smile.
The music was a bit loud and distracting.
At a personal level to me, these things may not have a lot of weight. However, for McDonald’s high standards of service, the fine point is crucial. So, I thought a bit of honest feedback would be appreciated.
Keep up the good work McDonald’s!!
… moreThis time I found the ordering machines at the entrance a bit clumsy. I don’t know what exactly was but it just took too long and it didn’t give me my ticket. It did ask me if I wanted extra ketchup, I pressed “yes”. When the food came to my table, no ketchup. I mentioned to the young lady that the ketchup was missing. She then pointed at the counter, and told me I could go and pick it up “Over there” (where she had just came from). “Of course I can”, I thought, “but then what’s the point of asking me if I want extra ketchup if it isn’t going to come with the order?”
Couldn’t the server read the instructions in the order and put some ketchup on my tray on her way to my table?
For me, personally, no biggie.
With my lengthy customer service experience, though, I know the right thing as a server is to bring the ketchup to the client, with a smile.
The music was a bit loud and distracting.
At a personal level to me, these things may not have a lot of weight. However, for McDonald’s high standards of service, the fine point is crucial. So, I thought a bit of honest feedback would be appreciated.
Keep up the good work McDonald’s!!
Olha
We came around Thanksgiving to get an ice cream. Their machine was “not working at the moment”. We stopped three more times including today and the machine is still not working. This is ridiculous
Tables are always dirty inside
… moreTables are always dirty inside
Maggie C.
Horrible through and through. I never expect much from McDonald’s but this level of service and cleanliness is far below any other McDonald’s I have ever been too. And that should say a lot. Given the area, I had some good expectations. We placed our order on the self pay registers, when we recieved our orders, we barely got any fries, secondly, they forgot our drinks and our sauces. I went up to the register and I had to say Excuse Me several times before someone came and they couldn’t speak apparently or apologize. They’re too busy chit chatting with each other to do their job properly.
And lastly, both stalls in the women’s restrooms didn’t have toilet paper and had yellow pee stains everywhere, looks like they haven’t been cleaned in several hours! Disgusting and poor customer service.
… moreAnd lastly, both stalls in the women’s restrooms didn’t have toilet paper and had yellow pee stains everywhere, looks like they haven’t been cleaned in several hours! Disgusting and poor customer service.
Abraham Zamora
I’m used to a lot of crap from McDonald’s like stuff missing it just means I have to go in and to make it right I get it people make mistakes. BUT NOTHING EXCUSES A LITERAL BITE OUT OF MY FOOD WHAT THE HELL seriously this is absolutely Unacceptable
… moreAaron Ramstein
Ordered 2 McDoubles, no onions, and a McChicken, no lettuce. Ended up with a spicy McChicken with loads of lettuce, and one McDouble without onions, and one that’s loaded with them. And this is not the first time this has happened with this particular McDonald’s. Plus, for even the smallest order, they try and have you park out front and wait. Its not drive through and park. The pick up window is where you should always get your food.
… more