McDonald’s

  3.7 – 3,491 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 90003

Hours

FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours

Address and Contact Information

Address: 101 W Manchester Ave, Los Angeles, CA 90003

Phone: (323) 758-2740

Website: https://www.mcdonalds.com/us/en-us/location/CA/LOS-ANGELES/101-W-MANCHESTER-AVE/11826.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

B. Golden
My partner placed a late night order for our family. He got four of the $6 meals “three plain for the kids”, plus an extra cheeseburger and two large sodas. The total was $33.86. When he got home and we opened the bag, two of the plain burgers for the kids were missing. We called the store right away, but no one helped. The phone was picked up and then hung up on us or they acted like they couldn’t hear. When we went back in person, they refused to fix the mistake without a receipt, even though my partner had clearly explained what happened. He had rushed out and unfortunately misplaced the receipt, but it was an honest and obvious error. After nearly an hour of being ignored and dismissed, they finally gave us the missing burgers but they were sloppily thrown together and poorly wrapped. They didn’t feel sanitary or safe, and we honestly weren’t comfortable giving them to our kids. This wasn’t just about a missing item. It was about the complete lack of care, compassion, and basic respect especially when it comes to food meant for children. Mistakes happen, but how you respond and treat people really matters.
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John
The place was busy but well cleaned and maintained. The A/C was perfect for the heat. I purchased the Big Mac Meal and got the Monopoly tickets, great deal.
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John A
Got 7 items that in the app and kiosk all claim to come with monopoly stickers, but when my food was served, none of my items came with a monopoly sticker…
When asked about it, the manager lied, saying the monopoly event had already ended, but online, it says it doesn’t end until tomorrow
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Porter Hopper
I would give no stars. I come every morning before work and order a large coffee with 5 cream and 10 sugars on the side, I never get greeted with a goodmorning or anything. When I get my coffee
They set it on the counter don’t say thank you, here you go, or have a good day. I’m starting to see the use for the kiosk because it seems the kiosk has better customer service than an actual human being. This McDonald’s is a testament to “Customer Service is dead”
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Erick Reyes
Subject: Complaint Regarding Unsafe Food Handling and Unprofessional Conduct

Dear McDonald’s Management,

I am writing to express my concern and disappointment regarding a recent experience at your location. During my visit, the employee who handed me my coffee did so by gripping the cup by the lid—immediately after handling money. This is a clear violation of basic food safety standards, and I was alarmed by the lack of hygiene, especially given how easily contamination can occur in this way.

I politely asked if the staff had undergone ServSafe (CERF) certification, as proper food handling protocol specifically advises against touching the lid or food contact surfaces after handling cash. I then brought up my concern to the manager on duty. Unfortunately, instead of addressing my concern respectfully, the manager dismissed me, saying I was “exaggerating,” and proceeded to make unprofessional facial expressions that were mocking and inappropriate.

I attempted to have a calm conversation about the importance of food safety and whether employees were trained, but I was ignored, made fun of, and treated disrespectfully by staff.

This experience left me feeling disrespected, unheard, and concerned about the safety standards at your restaurant. I expect McDonald’s, as a global brand, to uphold the highest standards in both hygiene and customer service.

I ask that this issue be investigated and addressed, that the staff—including management—be reminded of proper food handling protocols, and that customer concerns be treated with professionalism and respect
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Karen Araceli Palacios
Poor management
Even worst Customer service skills
They expect people to be mind readers n hv the audacity to give u attitude when u question ? Seriously makes me consider moving away from this part of town… not to mention the parking lot being full of drug addicts coming up to your car asking for money like this is their job and filthy dirty drive throughs really really HORRIBLE!!! Update: once again no real update just more complaining: ordered on line waited for my order almost 40 minutes and finally when i got my order which at that point did not even care about because i was running late had an ambulance parked right behind
my car for another25 minutes so this was a horrible experience the only person there that even gave me the time of day and attempted to help was the security guard who is actually not even an employee of Mcdonalds…
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Perla Hernandez
Horrible customer service!!!! None of the employees could help me through the drive thru I had to get off and still wait for almost 30 minutes!!!!
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Ms. Boyd
So I went last night to get some food and while I’m waiting in line there are water sprinklers are broken I got a whole car wash from the water sprinkler and now my car looks a hot mess so now I have to go spend extra money to go wash my car. The cashier thought it was raining outside that’s how soaking wet my car got from the water sprinklers they need to fix it management needs to do something about their water sprinkler because it ruined my car now I have to go get a car wash somebody needs to get in contact with me or reimburse me. So instead of spending $12 for a meal I’ll spend an extra $25 that’s how much it cost to wash my car.
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Anthony Prado
Didn’t get my order right, so I had to wait n when they came with food they forgot to give me back my debit card food was mid!
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Yuri Manriquez
The atmosphere was very peaceful. The place was clean. The bathrooms were clean, which is kind of weird but yeah, it was really good. It was a great experience.My kids enjoyed the play place.
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