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Address and Contact Information
Address: 1180 E Craig Rd, North Las Vegas, NV 89081
Phone: (725) 204-8278
Order and Reservations
Order: Order online
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Reviews
Mela M
I ordered at the drive thru and had to stop at three different windows to complete my order. I paid at the first window, received my drink at the second window, and was told to pull forward to a third window to wait for my food which was kind of annoying. The food took about 5 minutes to come out but my fries were hot, and the quarter pounder was not just thrown together.
… moreRegina
I’ll start off by saying, CHECK YOUR ORDER BEFORE YOU DRIVE OFF!
The food is always hot and fresh but your chances of getting the correct order are about 50/50. I go tere at least twice a week for the steak, egg, and cheese bagel and a cup of hot coffee. I’ve been given every other sandwich they have to offer abot 50% of the time. Literally half of the time. Thank goodness they always get the coffee right. Well, 95% of the time my coffee is correct. I ask fr 4 sugars and 3 creams. Sometimes something is missing.
Like I said, CHECK YOUR ORDER BEFORE YOU LEAVE! I can not stress this enough.
Order aside, the staff is always polite and patient. I’ve heard people attempting to test their customer service skills and they pass the test every time. They just lose 2 stars for the orders.
My co-workers love it when they get my order incorrect because they get a free sandwich which is always welcome.
On occassion when I’ve ventured into their lobby, it’s always clean and tidy. No vagrants hanging around begging or bothering people.
Like I stated before, the food is ALWAYS hot and fresh tasting. If you were looking for a gourmet meal you’d go someplace else. Stop in and enjoy.
… moreThe food is always hot and fresh but your chances of getting the correct order are about 50/50. I go tere at least twice a week for the steak, egg, and cheese bagel and a cup of hot coffee. I’ve been given every other sandwich they have to offer abot 50% of the time. Literally half of the time. Thank goodness they always get the coffee right. Well, 95% of the time my coffee is correct. I ask fr 4 sugars and 3 creams. Sometimes something is missing.
Like I said, CHECK YOUR ORDER BEFORE YOU LEAVE! I can not stress this enough.
Order aside, the staff is always polite and patient. I’ve heard people attempting to test their customer service skills and they pass the test every time. They just lose 2 stars for the orders.
My co-workers love it when they get my order incorrect because they get a free sandwich which is always welcome.
On occassion when I’ve ventured into their lobby, it’s always clean and tidy. No vagrants hanging around begging or bothering people.
Like I stated before, the food is ALWAYS hot and fresh tasting. If you were looking for a gourmet meal you’d go someplace else. Stop in and enjoy.
Javarez Green
The food was made horribly. Fries are only filled 3/4 full (4 large fries that way, or so salty they are inedible) wax paper on my friend cheeseburger and onions are on 2 of 8 burgers ordered. I was asked 4 separate times to make sure I wanted no onions. And it was still messed up. All but a handful of orders for the last 4 YEARS made through the drive-thru has been messed up in some way, sadly. Please do better. This location is fairly new as well.
… moreMichael Ruelas
Very disappointing, after their initial opening service was decent. It has decreased significantly, for a burger and fries I had to pull to the front because fries were not ready. Then waited for 15 min while people behind me continued to get their orders. I had to walk in while people were hanging out and only the manager getting things done. I was upset which he noticed and then proceeded to get my order ready. Save yourself the headache and don’t go here.
… moreIsaac Natera
★☆☆☆☆ Absolutely unacceptable — health and management failure
This is one of the worst McDonald’s experiences I’ve had, and it’s entirely due to poor management. Manager Maribel was openly rude and disrespectful to both customers and her own employees. The way she spoke to staff was unprofessional and created an uncomfortable, hostile environment.
What made this even worse — and frankly unacceptable — was witnessing her eat food and then immediately handle customer food without washing her hands. No gloves, no handwashing, nothing. Watching a manager ignore basic food safety standards completely destroyed any trust I had in this location.
Customer service was dismissive, staff looked stressed, and cleanliness and hygiene were clearly not being enforced from the top down. This is a serious health concern, not just bad service.
I will not be returning, and I strongly urge corporate to investigate the management practices at this location before someone gets sick.
… moreThis is one of the worst McDonald’s experiences I’ve had, and it’s entirely due to poor management. Manager Maribel was openly rude and disrespectful to both customers and her own employees. The way she spoke to staff was unprofessional and created an uncomfortable, hostile environment.
What made this even worse — and frankly unacceptable — was witnessing her eat food and then immediately handle customer food without washing her hands. No gloves, no handwashing, nothing. Watching a manager ignore basic food safety standards completely destroyed any trust I had in this location.
Customer service was dismissive, staff looked stressed, and cleanliness and hygiene were clearly not being enforced from the top down. This is a serious health concern, not just bad service.
I will not be returning, and I strongly urge corporate to investigate the management practices at this location before someone gets sick.
Tracy B
I dont really eat fast food anymore but my grandson was with me and wanted McDonald’s so I got something for myself as well and the attitudes from these workers have not changed at all. I use to check these workers about their attitudes but because I had my grandson I didn’t want to cause a seen in front of him and i didn’t want them doing anything to our food so I had bite my tongue this time and keep it pushing but the food was very fresh and good
… moreArmando Gomez
I came today to pick up an order for my niece that my sister made on the app and wasn’t able to come because of post surgery. I noticed it was busy and I didn’t mind it at first but after 25 minutes I noticed nobody working there acknowledged any of the customers coming in waiting for orders . Somebody made a comment to the worker that there should be some acknowledgment to customers . He shrugged and said “you see my screen it’s busy” .
After 10minutes , I approached him and asked about my order only for him to tell me they need the phone present to pick up the food. Horrible experience, no consideration of people’s time .had I been acknowledged from the beginning, I would’ve known I can’t pick up an order without the app being present . Which in all seriousness , there is rules and I get that. but the lack of empathy, unprofessionalism, and inconsideration of other people’s time is flat out wrong . Be better
… moreAfter 10minutes , I approached him and asked about my order only for him to tell me they need the phone present to pick up the food. Horrible experience, no consideration of people’s time .had I been acknowledged from the beginning, I would’ve known I can’t pick up an order without the app being present . Which in all seriousness , there is rules and I get that. but the lack of empathy, unprofessionalism, and inconsideration of other people’s time is flat out wrong . Be better
Shona Boo
I ordered food through the drive-through. I specifically asked for my tea to have light ice. The tea that was given to us was filled basically to the top of the cup with ice and very little drink as if someone was trying to be funny. Secondly, I ordered fries with no salt and I was giving cold fries where it looked like the salt had been brushed off of them, there is absolutely no reason a person should order fries with no salt and they are cold anytime a person orders fries with no salt. They are automatically fresh and hot. I truly feel like if you don’t like your job, you should not be working there because you are costing the company unnecessary cost. Some of these companies that keep opening up franchises are wasting money in my opinion, because all you are doing is hiring people who do not care.
… moreCesar Prietto
1. Drive thru make you wait 5 – 10 minutes in the “pick up wait area”. I called them after 7 minutes to find out where my Quater Pounder with Cheese was. That’s all I got. They finally came out to deliver my burger. 2. The self serve kiosk is horrible, you click on somthing and it doesn’t respond or the menu process is confusing. 3. They sometimes take forever to get the food out to you.
… moreMichelle Brooker
Employee’s are completely rude, no one wants to do there job, went to this same location 3 times in one day, they messed up the order all 3 times. No organizetion no accountability and no replacement for there mistakes just extra gas it cost you to go back! So done
… more