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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 3890 S 1100 E, Salt Lake City, UT 84115
Phone: (801) 265-9771
Order and Reservations
Order: Order online
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Reviews
Daniella Mendoza
Went through the drive through this morning at 8:20 AM I used my points for a LARGE Carmel frappe and a hash brown with a McGriddle (sausage egg and cheese) went to pay for the sandwich and hash brown and they said did you have ice coffee? NO oh ok did you have a Carmel frappe I said yes. They wanted to hand me a small I said no LARGE then they handed me what I thought was a large but it’s a medium… then they handed me the McGriddle but it was just a sausage McGriddle… so frustrating and I wasted my points for nothing! I’m eating the sandwich because I’m hungry and pregnant so today was not a good day
… moreJody
Even though their store was very busy, they treated me kindly and were prompt with the food. Great service!
… moreH0MO C1D3
The first time I had come through there was mistake with my food and I had called and asked for a refund, not only was there a refund but they also offered to remake the sandwich and did so kindly and with no problems, I wish I would have gotten the managers name just to say thank you personally but I will be calling corporate to recommend her to be given a raise or to be appreciated more. Thank you for the kind service and kind attitudes especially when I had come back with a negative one myself, I definitely appreciated the kind gesture.
… moreKrystina
there is an employee who works the early morning shift (mexican woman, time being around 6 AM) who is consistently rude whenever i come here. this is not a one-time issue, it happens every single time she is working the window. today, i had two separate orders. i waited at the first window, but it was dark and no one came, so i pulled up to the next window. when she opened the window, she immediately had an attitude with me. she handed me one of my drinks, and when i explained that i still needed to pay, she rolled her eyes! i gave her a $20 bill to pay for the first order, but she applied it to both transactions without asking or confirming with me. when i told her that wasn’t what i wanted, she stared me down aggressively. when she handed me my second order, she shoved it out without saying anything. there is absolutely no excuse for this level of rudeness and unprofessional behavior. customers should not be met with eye-rolling, aggression, or careless service simply for placing an order. this employee’s repeated behavior reflects poorly on the business, and it’s honestly baffling that it has been allowed to continue. either she needs serious retraining or she should not be in a customer-facing role at all.
… moreHeather C
⭐️⭐️⭐️⭐️⭐️
Exceptional Service from Christian at the Drive-Thru
We want to recognize Christian at the McDonald’s drive-through for his absolutely outstanding customer service. He is one of the most kind, patient, and genuinely helpful people we’ve ever encountered at any fast-food restaurant. Every time we come through, he greets us with a smile and remembers our usual order, down to the details and sizes, without us even having to ask.
With so many customers coming through every day, we’re not sure how he does it, but his attention to detail and consistency are remarkable. He’s always accommodating, gets everything right, and makes the entire experience feel personal. Christian is truly manager material and sets an amazing example of what great service looks like.
McDonald’s is lucky to have him, we give him five stars across the board for friendliness, professionalism, and genuine care for his customers.
… moreExceptional Service from Christian at the Drive-Thru
We want to recognize Christian at the McDonald’s drive-through for his absolutely outstanding customer service. He is one of the most kind, patient, and genuinely helpful people we’ve ever encountered at any fast-food restaurant. Every time we come through, he greets us with a smile and remembers our usual order, down to the details and sizes, without us even having to ask.
With so many customers coming through every day, we’re not sure how he does it, but his attention to detail and consistency are remarkable. He’s always accommodating, gets everything right, and makes the entire experience feel personal. Christian is truly manager material and sets an amazing example of what great service looks like.
McDonald’s is lucky to have him, we give him five stars across the board for friendliness, professionalism, and genuine care for his customers.
Geoff lewis
I’m driving up to the empty mcdonald’s drive through and I picked lane number two. A voice comes through the speaker asks me to wait a moment. Cool I can wait. A minute or two later voice comes on again asking for me to wait another moment. It’s a little odd seeing as i’m the only car in the drive through. About 20 seconds later, another car drives in pulls up to lane number one. Immediately has their order taken and pulls through to the window, at which point I left.
… moreMelisa Bronson
Horrible Horrible Horrible
My daughter dropped her fries on accident. So she went up to see if they can give her some more fries. When she was walking away they started saying your toooo nice, why did you do that. Then I ordered 3 large fries, double cheeseburger. One of the fries came with a hair . Cheeseburger was cold, had to send that back. Came back with toppling that I didn’t add
I don’t like employees mocking customers totally disrespecting customers
Very unprofessional. Why is there no changing table for babies… Never Coming Back
… moreMy daughter dropped her fries on accident. So she went up to see if they can give her some more fries. When she was walking away they started saying your toooo nice, why did you do that. Then I ordered 3 large fries, double cheeseburger. One of the fries came with a hair . Cheeseburger was cold, had to send that back. Came back with toppling that I didn’t add
I don’t like employees mocking customers totally disrespecting customers
Very unprofessional. Why is there no changing table for babies… Never Coming Back
Aces G
I wish this McD wasn’t the closest to my house. I visit them about twice a month and regularly get the wrong order. They really need to have employees that care. Maybe it’s a management issue. I don’t know but the service has suffered over the last year.
… moreAlana Miller
i have NEVER been so angry with someone before. I ordered a meal for my husband and I and they didn’t fill out the large fry. It was pathetic. It was like I ordered a small fry. I went back in and the lady at the register was very kind of helped me and showed the kid and the kitchen. How to fill up a large try as I was walking out. He looks over. He goes. Damn, that’s a big mom. Of course she wants a large fry. Excuse me. I walked back and I just looked at them to let them know that I heard what he just said, and he just walked away all embarrassed. I don’t know what kind of establishment you are holding here, but I did not appreciate that comment at all. I am not death and I am not stupid. First of all I’m not even a mom. And secondly, you do not get to make a comment on somebody’s body size because you think it’s funny. It does not make you funny. It makes you sound stupid and it really shows who you truly are. So I will probably not be coming back to this McDonald’s. And I wouldn’t recommend coming back to this one. If you want to be made fun of. Usually I don’t care, but this really pissed me off because I literally did nothing wrong. I was asking them to fix the order, so don’t come to this one. If you don’t wanna be insulted. I walked back in because I was about to say something but knowing this Coward wouldn’t own up to what he said, I decided not to, so whoever the Manager is the store. Manager. This kid was on fries. He was tall, wearing a Gray shirt and a black hat. you have to do something about this. This is not OK. I’ve worked fast food and the behavior like that is not permitted. Anyway, that’s all.
… moreLandon Jolley
You know, I thought I’d try McDonald’s again for the first time after years but today the drive-through was empty. I came in the guy taking my order was nice enough, but after I paid and got to the window, no one spoke I was just Handed a drink ignored my thank you and then I waited for a while handed the food no words whatsoever
… more