McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Calla Swanson
The positives: The employees are very kind and I’ve only had good experiences with them. The service is ridiculously fast. One time I put in two separate orders on the kiosk and my first order was ready before I even ordered the second item.
The negatives: Your order will be wrong 75% of the time, so it’s a good thing the employees are kind and willing to fix it.
I’m not even exaggerating. Your order will almost always be wrong. My McGriddle came with english muffin bread. My plain hamburger had condiments on it. My oreo McFlurry had m&ms in it. The employees are always willing to fix it for you, but that’s not very helpful especially if you order pickup or drive though and don’t notice.
Just some advice: ALWAYS check your food to make sure it’s what you ordered before leaving.
… moreJohn Hoover
I’m a Doordasher. I have massive complaints about this store. Here’s why;
#1 The order has been stolen, and they refuse to remake the order.
#2 Their most popular excuse is “We don’t do those meals during this hour.”.
#3 They employees seem happy, overjoyed to give me the information.
#4 They waste the consumer title, and then I have to pick up the stores slack for the store negligence. I take a a hit, not only in my wallet but these so possible professionals walk away unscathed.
#5 Their feelings are hurt? You’re hourly, I’m piece rate. And you don’t care. That’s the heartbreaking part.
I’m providing a service.
… moreDelaney Klein
If you want fast quick service, DO NOT GO HERE! I ordered on the mobile app, and by the time I got to the first window I sat in the line for 15 minutes before moving to the second window. When I got to the second window my food was still not ready. The slowest service and drive thru McDonald’s I have ever been to.
… moreSteve Christenson
This is literally one of the worst McDonald’s I have ever been to. My wife and I stopped for a quick bite on our way to her grandfathers funeral, just looking for a burger and snacks to get us through the event. Instead we got cold, unsalted fries, an unmixed McFlurry, and a ruined Shamrock shake. We won’t be eating at McDonalds in Utah ever again if I have any say in it. Incredibly disappointed with both the food and the staff.
… moreKatelyn Butterfield
Used their bathroom twice while hanging out in the parking lot. Didn’t even order anything and the employees were so nice! We used the bathroom two times within the space of thirty minutes and received no judgement whatsoever. The bathroom was spotless. The walls looked like they had been freshly cleaned and the toilet scrubber was out of the holder thing so I know it was recently used. The “employees must wash hands” sign was very reassuring. We didn’t order anything food, but I feel grateful knowing that the workers have clean hands for those who do order food at this location. The dining area was clean as well. I was tempted to order a kids meal because the toys on display looked phenomenal.
… morePhilip Clark
Out of all the McDonald’s I have been to, this one has to be the absolute worst one. I was hanging with my cousins and we all wanted a late night McDonald’s trip. The only open one was in Draper so we decided to take the longer trip for the sake of the delectable taste of McDonald’s. When we got there we parked so that we could order separately to go through the drive through. We took a bit to order but eventually we went through and in a very unintelligible voice we heard, “sorry we are closed.” We checked online, the app let us order, all signs pointed to the restaurant being open but yet we were told they we closed. We had already ordered our food and were frightened for our bank accounts. We went back through the drive through to be safe and we got the same answer and they let us know that we’d get a refund in the morning. We were still starving so we asked when they’d be open and they said 4:20. We got there around 3 and maybe eventually got to the drive through around maybe 3:30 ish. We decided to wait and when it finally was 4:20 we went to the drive through and they said they open at 4:25. (it was still barely intelligible) we waited and when we finally came around again we told them our numbers for our orders and they tell us we can’t have dinner during breakfast time. We were all pretty pissed at this point but we still craved McDonald’s even if it would be only breakfast. We parked and did our mobile orders and when you thought it couldn’t get any worse, their ice cream machine was broken meaning no mcflurries for us. They said we could get a refund for that order and we would have to order yet again. We finally got our food after dealing with what seemed to be a singular incompetent employee. I thought they’d have more staff but it seemed like maybe it was just the one. After nearly losing our bananas we finally got to enjoy our food in our anger after this garbage going on. Never go to the McDonald’s is Draper please.
… moreDavid Dickman
Typically, I usually do a normal review and McDonald’s is usually pretty good. But I went to this location just to get a late night snack. To have three teenagers in the front of the building with headsets on and the drive-through was closed.
Why have a sign for a 24 hour McDonald’s when you don’t even care to serve customers? Must be nice to be able to get paid while standing around watching people drive around your building.
Don’t waste your time
… moreDerek Stone
I had received a McDonald’s gift card over the holidays. I tried using it on the mobile app, but surprisingly you have to do it in store.. I use the Kiosk, but find out you have to do it at the counter. Still a little odd but ok. I go to the counter and try to use it. I am told its not valid. I explain that it is brand new as I opened it in front of thr service employee. He goes to get his manager who says, sorry its no good. I ask how do I activate it or even redeem the funds and am told “How would I know. Look online.” Wow. Customer service sure does seem to be lacking at this location.
… moreDaniel Kloth
Ordered two double burgers without pickles. Received two double cheeseburgers, no big deal. I go back in and nice manager apologized and corrected the order. Eating in the van during work and opened the first burger only to find out that they’re single burgers. At this point I just shake my head and eat what they gave me. The manager was very nice.
… moreZori Romano
do NOT come to this mcdonald’s. Half of the workers can barely speak english. I ordered breakfast through mobile order and I came to the drive thru at 11:00 and they told me they weren’t able to complete my order because they couldn’t make the breakfast, so they canceled the order refunded me and i ordered lunch. After i payed they told me to pull up to number 6 because they were still waiting on the meat. After that they served about 6 other cars while i was still parked. After about 10-15 minutes someone gave us our food and they gave me the breakfast i ordered with the lunch. I am still so frustrated it was so confusing because everyone that works there does not comprehend what i’m saying. Please just go to a different mcdonald’s. It’s not worth it.
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