McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Vitaliy Moskalenko
I visit to mcdonalds all the time and this was by far the worst experience I ever had in a long time. Placed a mobile order and went to the store when I got to the drive- thru speaker to order the associate told me to give him a sec, so I WAITED 10 MINUTES AT THE SPEAKER, thats crazy there were only 3 cars ahead and this was 1 am so the only option was the drive through. When I finally got my food I should’ve checked everything on the spot I didn’t thinking that everything should be good. When I opened the bag the bacon double qtr. pounder that I payed for was a deluxe with like no lettuce, I payed more money and didn’t get the one with the bacon. Also overall wait time was almost 20 minutes and all the food was not even fresh, patties were almost cold. All in all horrible mcdonalds and definitely will be avoiding it in the future.
… moreGenesis Suarez
Arrived at the ordering box around 11:50 PM on 11/19, and spoke with the guy on headset and told him we have a mobile order and give him the code. He said that we placed it at the wrong store and we told him no thats incorrect, and repeated the location on the order details. He proceeded to say that it was our fault and he cant do anything as it must be with the payment (which already went through). We pulled up to the window and was met by the guy on headset and what appeared to be a the manager who is an older Hispanic guy. He( manager )also said it was our fault , even after we showed him the app and everything. He said we cant do anything, and i said its okay we can just cancel the order and place one with you here and pay for it. And he proceeded to say no they cant do that because its not on them and that we messed up and its wrong with the app. Confused by this I restated , we will cancel the order online place the order with you and pay. To which he replied oh no its your fault and we still cant do that as it messes up the kitchen. Once again confused to the response, I asked him if he spoke Spanish in Spanish as I am Latino and could understand the accent he had and thought it was a language barrier, and he just proceeded to once again say no I dont and we cant help you with your order. At this point I said the exact same thing as I said before in English but now I’m Spanish about canceling the order and just placing it in person and paying and he said I dont understand Spanish we cant help you. At this point and extremely frustrated by the multiple attempts of trying to get simply get my food and was basically about to double pay, I said you know what forget it, to which this response blew my mind and made me realize that this man is just unprofessional and doesnt want to do his job, he said in Spanish fluently have a good night may god bless you and smiled and laughed. Never have I experienced this type of behavior before especially when I was nice and cooperative from the beginning. As a first responder, and getting off a long shift , I just wanted my food and their behavior was so unnecessary and not warranted by any means.
… moreD CO
Need to change my review and impresion, as previously has give. A 5 on all.
Tonight’s experience was awful and the other was awesome.
I ordered at a kiosk tonight but didn’t get a needed receipt.
Grumpy older man would not provide a receipt. Said I didn’t order, loudly called me names.
Attached copy of charge that went thru my phone that I showed him, Again got his loud reply false false, but still no needed paper receipt.
Did get oder and tried to get a Sprite per order ticket (again no receipt ) but didn’t get Sprite got Coke. Old grumpy would just left.
He seemed more content on giving food to homeless.
Photo attached also of my “ranch” which was not ranch — shows tanch on sales slip, right. (Asked but again no receipt).
Old man walked away from me to talk with what appeared to be a homeless.
So I didn’t get ranch.
Took a pic for review and this old manager guy came out from counter pointing at me and hollering that I could not take pics and he would call thr police.
He hollered calling me false again twice so other customers could hear.
Came out at my table again and called me false yet again.
What does false mean?
I asked kindly for receipt again.
He laughed and said call office.
Asked to speak to manager who he said he talked to about the police and only heard false.
Attached is also copy of sales tickets, still no receipt.
You used to be able to see the pride and disciplined staff by false instead of give requested receipt (5x) or fix a botched order.
This guy needs training and control
Avoid this place
Pitiful to see how much the service varies.
False, no this is true writing.
Attaching a pic of my “Sprite” though received Coke
… moreJames H
Food is generally prepared well and the employees are pleasant. But too often entire entrees go missing from the orders. Used to be the only McAdoo’s of the four within range that consistently got the orders right, but that’s no longer the case.
… moreJess Martin
I come to this location pretty frequently and dont usually have issues. Today, I placed a mobile order and the food service was bad. The woman at the drive thru would barely talk to me. She had to ask me which drink I had, I had to remind her about my mcflurry and I also had to ask her for my sauces because she didn’t put them in there originally. Once I get home I realize she didnt give me a straw, the mcflurry is not only the wrong flavor but it wasnt blended at all, and my mccrispy strips only had three in the box instead of four. To top it all off, none of my items had the monopoly tabs, which is really the reason I chose McDonald’s today.
I called and spoke to the manager (I believe his name was Alejandro) who was very nice, apologized and offered to give me my meal again for free. The manager met me at the first window, put my order in for me and asked which sauces I needed. Overall he was great! However, the same woman was working the second window. I didnt check my bag fully right when she gave it to me, but I noticed that yet again the monopoly pieces were not on my items so I asked her for them. She gave me one. I drove off and realized she also didnt give me a straw again, and forgot my sauces AGAIN!! I at least had the correct number of mccrispy strips.
I really never leave reviews but this was an insane experience. I really just wanted my monopoly pieces and I only got one out of this entire experience when at this point I shouldve had 6. Please re-train the woman working the drive thru. Im leaving two stars because the manager was nice and helpful, otherwise this would have been a one star review
… moreNathan Clark
Best service I have had at a McDonalds!
Ryan went out of his way to go above and beyond! Ryan anticipated my needs and exceeded my expectations! He even found a way for me to save some money
Great location and great service
Thanks Ryan!
… moreJS O
This McDonalds location will also tell you your order has been cancelled or say they can’t find it, even though it hasn’t been cancelled in app or by email, they just don’t want not honor McDonalds App coupons.
The window teller pretended she couldn’t find my order, then when I wouldn’t leave, she said she “manually” looked it up and said “it’s cancelled” because I placed the order “20 minutes ago”. I drove off and then I cancelled my order in app because I don’t want to eat food from a store that lies to my face and even changes lies mid-conversation. Get your act together. McDonalds corporate should investigate this franchise location
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Original review
They don’t stay manage their store location in the app well. This is a 24 hour location, but at 10pm the app thinks they’re either closed at 8pm or they’re serving breakfast. So I can’t use the app for ordering and I can’t use the deals
… moremadie johanning
I came to get my boyfriend dinner since he’s at work the only thing I wanted was a drink and a McFlurry of course “their ice cream machine is down” I asked if they have anything sweet she said no I was suprised I said u guys don’t even have pies “oh yeah we have pies only apple” gross this is why I hate McDonald’s!!
… moreAdri Bouffard
If you could do one star I would. Don’t order at this location or even eat from this location!!!! I’ve given it so many chances since it’s literally across the street. They are always out of almost every item on the menu, when you’re able to get food it’s nasty and burnt. I’m so disappointed every time.
… moreYur’Superior Excellency UponHigh
I came to Emo Fest and it was awesome. I usually dont do u known venues but I felt comfortable the entire time and we had a blast!
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