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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Vijay Persad
I haven’t been in here in a while since my order always gets messed up. So I decided ok 1 more time lets try it. Double cheese burger, onions only, light salt. Im enjoying my burger, get to my final bites, guess what? Oh did I mention I bought 2 and decided to look at the other one before I ate it of course loaded with ketchup. Please tell me im not loosing it. I mean seriously how hard is it just to exclude condiments and just add onions only and light salt?
… moreEthan Schlagel
We drove up to the drive thru expecting just another run-of-the-mill, mediocre fast-food experience. Right on cue some drunk lady cuts us off, screamed a slur at us and then drove straight into the curb. So needless to say that I was not expecting the wave of customer service excellence that Stephanie was about to unleash on us. Like some kind of window wizard, calm under pressure, razor-sharp accuracy, and an high energy vibe friendy that said, “ yeah this IS gonna be easy in the top 3 best drive thru experiences of your life! Thanks Stephanie !
… moreDenise Mclaughlin
Great place to eat. Convenience since it’s next to a neighborhood, although me and my mother went there on our electric bikes through the drive through which they have aloud before, and it says on their website that bikes are allowed in drive though and the lady at the window gave us the dirtiest look of my life. Nearly yelled at us to go inside, so I just drove away.
… moreJD Mullins-Matson
I asked for a double filet o fish with extra tartar and small fries. I had to ask about the fries and pay for them at the second window cause there were none in the bag and none on my receipt. When I finally got to my sandwich, there was a small dot of tartar. I paid 59 cents for the sauce I didn’t get. Fail. Do better please.
… moreSteve Oliver
**Updating to note the corporate response: the resolution offered was to return to the same location with the receipt to have the order remade. While that technically addresses the error, it didn’t account for the time or inconvenience involved.**
**I do want to reiterate that the person who took our order was excellent. She was genuinely pleasant, patient, and professional. That positive interaction stood out and deserves to be recognized separately from how the rest of the experience and follow-up were handled. I’m including this for transparency about the process, not to single any individual out.**
We stopped at McDonald’s early Sunday morning, and unfortunately the experience missed the mark. One of our two sandwiches was incorrect, and both were room temperature When we opened the bag (5 minutes).
The biggest disappointment was the coffee, both cups were lukewarm at best. I understand that mistakes happen, and part of this was on us for not checking our order before getting back on the road, but the cold coffee was tough to overlook. Hopefully this was just an off moment for the team.
… more**I do want to reiterate that the person who took our order was excellent. She was genuinely pleasant, patient, and professional. That positive interaction stood out and deserves to be recognized separately from how the rest of the experience and follow-up were handled. I’m including this for transparency about the process, not to single any individual out.**
We stopped at McDonald’s early Sunday morning, and unfortunately the experience missed the mark. One of our two sandwiches was incorrect, and both were room temperature When we opened the bag (5 minutes).
The biggest disappointment was the coffee, both cups were lukewarm at best. I understand that mistakes happen, and part of this was on us for not checking our order before getting back on the road, but the cold coffee was tough to overlook. Hopefully this was just an off moment for the team.
Stefany S
We only went to this McDonald’s since we were on this side of town. The other location has much better service. We ordered quarter pounders, which seem to come out less consistent since the switch to fresh cooked patties. Today they were awful. We got home and I ate the first bite only to find my meat was pretty much bleeding. We took a bite of the other one to find the same thing. They literally browned the outside and cooked none of the inside. This is extremely disappointing. We drove the 15 minutes back to the store to show the manager who was pretty apathetic about the whole thing. We asked for a refund and she refunded the meals only and not the remainder of our meal. Thank you for considering our inconvenience. Enjoy your $6.00 from our double cheeseburgers. Needless to say we will not be back to this location.
… moreSed Myles
Waiting in line for over 20 minutes at the front counter. Just for a lady to keep telling me someone will be with me. The lady doing the fries didn’t have on gloves and was touching everything including the fries in the container. Very unsanitary. Eventually just said forget it and went to burgerking. Don’t waste your time here.
… moreAunyca Burlingham
The worker that was assisting us was very rude and disrespectful to customers such as as myself and my brothers, he was also being very rude and impatient with Two elderly women. He was rolling his eyes And was discriminating against me for being pregnant.
… moreBrandi Pratt
Bland coffee , overcooked hash browns, and I got a lovely smashed fly (bug) under my coffee lid to go with my coffee . Bugs just taste so good with my coffee thanks guys. NOT! I will be complaining to corporate!
Edit: So I have updated my review to a 3 star since they actually made several attempts to contact me and make it right and I even got a letter from the owner stating his apologies and how they will make it better and provided a free meal coupon . Thank you so much for being proactive on this matter since this is also important to everyone’s health. Bugs (especially flies) can transmit H. Pylori when they come into contact with you or your food. The Owners letter also stated he personally discussed these concerns with his staff and restaurant manager and will make every effort to better these issues. Thank you for taking a step to make improvements for the health of all your customers.
… moreEdit: So I have updated my review to a 3 star since they actually made several attempts to contact me and make it right and I even got a letter from the owner stating his apologies and how they will make it better and provided a free meal coupon . Thank you so much for being proactive on this matter since this is also important to everyone’s health. Bugs (especially flies) can transmit H. Pylori when they come into contact with you or your food. The Owners letter also stated he personally discussed these concerns with his staff and restaurant manager and will make every effort to better these issues. Thank you for taking a step to make improvements for the health of all your customers.
Triniti Moxham
I usually come to this location and everything’s usually pretty good but I got a burger about a month ago and it was pretty much raw so I stopped ordering burgers from there. Well today I figured it’s been a while it was probably a one time thing and ordered a double quarter pounder…. Well it’s raw.. again…. Took one bite and it was bright pink. I split the burger in half to see if it was just the middle of the patty or what was going on and it was both burgers completely raw….
… more