McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
James Laurent
Nice and clean
Loved the self serve menu but that is where the low score comes from.
I never recieved a receipt and the display didn’t give me a ticket number. When a cook came from the back to help me she was aware of the receipt paper being out and said her manager hasn’t fixed it yet. I needed a receipt for business. 20 minutes later I had a receipt. It seems like if the McDonald’s isn’t inside Walmart the customer isn’t that important.
I tried the new wraps. It was okay but if served hot might have been good. I tossed it out
… morePatrick Dunlap
Placed my to-go order at the kiosk to save some time. When the kiosk didn’t print my receipt, I asked the lady running the cash register if she could print me one. Unfortunately she didn’t know how, she then asked the manager who looked annoyed that she had to take time to do it. I then proceeded to wait my entire 30-minute lunch break to get my food and had to ask them for my cup so I could get my drink. It wasn’t until I was already back on the road that I discovered I was missing 1 of my 2 McDouble sandwiches, and the one I did get looked like it was literally thrown together. The nuggets looked like someone forgot them in the fryer, and they gave me honey mustard instead of hot mustard. I honestly don’t know why I keep trying to give McDonald’s a chance at this point.
… more· Avery Sawyer ·
the mexican lady who is supposedly “manager” was TERRIBLY RUDE! she claimed we were “hauling ass” thought the drive through while we were stopped at the first window for 10 minutes when she noticed out presence multiple times but didn’t her job. So we pulled to the next window and that’s when she slammed the window open and yelled at us. She then ran to the back and I asked another employee to have her come back to the window so I could speak to her and she refused to come back to the window. I then told the other employees that I felt terrible for them for having to work with such a miserable person.
So if yall come here, be prepared to be treated like absolute trash.
… moreJaci Miller
Absolutely awful. We spent 10 minutes in the drive through with no response from anyone. So we went inside instead in hopes and were immediately met with the manager lady (savanna) screaming at her employees, cussing them out, and then refused to take some lady’s order and when she said she was going to speak to their manager she began to yell at that customer and curse at her. We then spent another 10 minutes waiting inside the lobby while listening to her screaming at the workers and not doing anything.and when we got our order she was still yelling and incredibly rude.
… moreAngela Broadus
Probably, the worst place Ive eaten at in a long time. I watch as our tray sat on the shelf awaiting the purchased items. After 15 min, they gave us the tray minus one sandwich and two fries. By the time we were given the food, the sandwiches were soggy and cold. We won’t be visiting here again.
… moreAlex T
Needs customer service quick! Orders take forever. It took 30 minutes to get some chicken budgets and two burgers, it was so slow, it was easier to go to whataburger next door and comeback, and our order was still not done. Whataburger has always been super slow, but this McDonald’s was even slower,so that says a lot. The bathrooms were completely disgusting and seemed like they hadn’t been checked in days. There was ketchup all over the soda counter, and most of the tables were dirty, I had to clean mine twice just to be able to eat in a semi decent place. We were not happy with our order at all, and was really disappointed with this McDonald’s.
… moreJacob Arango
Other from being flat-out rude, disrespectful, and lacking any sort of manners, these workers got our order wrong, didn’t hand us our drinks, and had to come out 4 different times to ask us again what we had ordered. Zero sense of customer service, especially the manager that came out at the end. No apologies, nothing. Utter disrespect when I’m a paying customer.
… moreVanessa Sullivan
Just left this place to get some breakfast, horrible service on the drive-thru, lady sounds terrible! When we got our food and coffee’s, guy gave us our coffee half open and spilled and my mocha coffee.. not so good. Not coming here again.
… moreMirta Pedraza
I have always been a loyal McDonald’s customer in Houston and I’ve never been treated this way before. At this location, the young man named Austin at the first window was rude and did not give us the ketchup we asked for, only cream and sugar for the coffee. Then at the second window, the lady who charged us and handed us the food scolded us, saying that anything we needed should have been requested at the first window. This was completely unnecessary and unprofessional, especially since we had already asked Austin but he didn’t give us the ketchup. Very disappointing service.
… moreNot Yours
McDonald’s…. There service is ridiculous and the manager some black lady Caroline or something along that name but she was so ugly rude and did care if my order was incorrect… I absolutely got no help from her how could a company have someone like her but the young Hispanic lady stepped in and listen to my concerns and help me and I was grateful but she let me know this is how she is because they want pay her “Caroline” more money, and they shouldn’t they should fire her and her ugly attitude! I hope corporate receives this and take action so no one else have a bad encounter with her!
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