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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Ben Gilland
This place has really gone downhill over the last few months.
Visit was on March 7 around mid-day. I went through the drive-through while getting gas at HEB and ordered an ice cream. I opened it about 500 feet away while pumping gas and it looked exactly like the photo I attached. I could not believe they actually served it like that.
I went back inside and waited in the lobby for about 5 minutes to speak with a manager. I asked a staff member if a manager could come out, but no one ever did. It was not clear that the request was even passed along. The employee barely acknowledged me and just walked away.
After waiting a while longer, I threw the ice cream in the trash and left.
Pretty frustrating experience. Poor quality food and no one available to address the problem. This also was not a one-off issue. My last few visits have had problems too. Orders with mayo when the app clearly said “no mayo.” Paying for two McDoubles and only getting one. Sometimes the completely wrong food.
Early mornings used to be more reliable. The weekend and evening crew lately has been rough.
… moreChristopher Marquez
Absolutely trash! the manager had a huge attitude and tried to charge me for sweet amd sour sauce when I ordered nuggets and the drive through person was too stupid to put it in the bag. The hamburger looked like it it was in an MMA fight with an employee the patty looks pre chewed. $8 an hour is far too much to be paid for this level of quality. this place should Absolutely be closed until their service and food quality is improved.
… moreGeneral Malice (Malice Media LLC.)
Was hungry before I had to meet with some people for a video shoot. Wanted to grab a quick bite so I like to get a Happy meal add two patties and a single cheese to make it a triple double. Normally adds $2.70 which is the same price of a double so just have it all in one sandwich with out to all the extra bread.
I ordered my food and for whatever reason these had to put the meat on the side allowing it to get cold.
I never have an issue with any other location about putting the meat on the sandwich, especially the way it’s ordered. In fact, most locations if they add the patties to the hamburger that’s $0.70 but most locations are hip to the fact that people don’t know this and they charge you for the dollar Add a Patty so it can it just be hit or miss your experience.
… moreG L
Very inefficient ordering system. I waited more than 20 min for a cheeseburger and small fries. I do not recommend this location.
… moreElizabeth Hunt
Im really starting to frustrated coming here. You walk in everyone disappears from the front. The manager was up front taken orders then walked off hasn’t came back.
I’m here for a DoorDash order that’s complete yet I’m having to wait it’s been 10 mins. They want you to confirm the order but have you waiting for over 10mins. The manager then proceeded to yell at me for calling them out. This is ridiculous we shouldn’t have to wait till over 10mins for customer services.
… moreLeslie H (Lex)
This location was clean and the customer service was great. Our burgers came out hot and on a different occasion our breakfast sandwiches came out hot. I wasn’t happy that the hash browns and the French fries were cold on separate occasions which means they were sitting out. The bathroom was clean but finding napkins in that place is like pulling teeth. The blow dryers are convenient but they didn’t even have hand sanitizer in the machine next to the door and that causes concern for me about the employees cleanliness while making this food. Overall I had the best experience I’ve had at a McDonald’s in a few years.
… moreGreg Zielinski
Sometimes you have to share the great experiences, not just the bad ones. Great coffee, egg McMuffin always a winner, and great deals on the mobile app. Staff was friendly and service was quick. Everything you’d want from a McDonald’s visit.
… morestephanie rodriguez
I placed order at 12:40 pm I pulled in at 1:10 got notification order was canceled due to them being out of an item. Waited 20 minute just for someone to come to the front. Customer service is trash! If it wasn’t for a bell at the front, there would be no assistance. Customers absolutely ignored. My whole order cancelled no substitution no offer to fix this issue. Nothing. oh your refund of 35$ will be there in about 2 days but you can place a new order. Yea okay, NO! Absolutely unacceptable. This is Not okay.
… moreJay McMillin
This McDonalds can be a bit tricky to navigate the drive through but it’s also been around sinnce before I was born so the area around it developed to be very busy.
Great location and they have ever dissapointed me. As far as food quality it’s hot and fresh and what you can expect from McDonald’s.
… moreAnabel San Juan
“McDonald’s never disappoints! The food is always fresh, hot, and served quickly. I especially love the fries—crispy on the outside and soft inside. The service is fast and friendly, and the restaurant is always clean. Great place for a quick and tasty meal!” and the manager Juanita was so sweet to me . Thank you
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