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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Yavier Nunez
Everytime I order something through Uber I am always missing something. This time its my ice cream and 2 apple pies like how do you miss something that would be so obvious. It even shows it on the receipt clear as they. It doesn’t kill you to check if everything is in the damn bag.
UPDATE: I have noticed the owner responded and I want to clarify something. The problem wasnt uber it was on your teams fault they were the ones who didnt make sure everything was in the bag like always. The driver would have no idea if everything is in the bag because it is sealed. I would appreciate it if this was addressed to the team. Thank you for your time.
… moreUPDATE: I have noticed the owner responded and I want to clarify something. The problem wasnt uber it was on your teams fault they were the ones who didnt make sure everything was in the bag like always. The driver would have no idea if everything is in the bag because it is sealed. I would appreciate it if this was addressed to the team. Thank you for your time.
Timothy Patton
Honestly, I can probably count on one hand the number of times I’ve been in a McDonald’s. One of the last ones I went to had the little metal ashtrays on the tables. I was impressed by the cleanliness and expediency. The food was better than I remembered it being, and my children enjoyed the play scape.
… moreLisa Hernandez
I went in yesterday to get 2 happy meals and I had to wait 10 mins. It wasn’t quite lunch. The lady who helped me was nice. I wish I got her name. She was hispanic with glasses.
She was nice to every customer. I was impressed. I go to the other McDonald’s and those people are not nice. So thank you for being nice to the customers.
… moreShe was nice to every customer. I was impressed. I go to the other McDonald’s and those people are not nice. So thank you for being nice to the customers.
Christopher Bass
I’ve had my experiences with this location and after moving to a new state check my hometown facebook community for San Marcos and see this….
I’ll be the first to say it’s not me BECAUSE I WOULDNT BE ANONYMOUS hence why I’m creating this google review.
Whoever is running this place needs to look harder at its current status because it’s not tolerable & unacceptable.
This is in the public group on Facebook, you can easily find it.
What are we doing at this location??? Why’s the food freshness not being guaranteed
… moreI’ll be the first to say it’s not me BECAUSE I WOULDNT BE ANONYMOUS hence why I’m creating this google review.
Whoever is running this place needs to look harder at its current status because it’s not tolerable & unacceptable.
This is in the public group on Facebook, you can easily find it.
What are we doing at this location??? Why’s the food freshness not being guaranteed
Josiah Alcala
PSA FOR ANYONE ORDERING DOORDASH FROM MCDONALD’S ON 123
I need to share what happened last night so people can make informed decisions.
I was DoorDashing late last night/early this morning. Since the McDonald’s off 80 is closed, the location on 123 was absolutely slammed. The drive-thru line was wrapped around and barely moving. I had an order for 20 nuggets and a basket of fries simple order.
I got in the drive-thru line at 12:02 a.m. I did not receive the order until 1:10 a.m. Let that sink in over an hour.
When I finally got the bag, I immediately noticed the sticker printed on it showed 11:57 p.m. That means the food had already been sitting for over an hour by the time it was handed to me. The bag wasn’t even remotely warm. No heat. No steam. Nothing.
I politely asked the employee at the window if someone could please check the food for freshness because it clearly had been sitting. She told me she “couldn’t open it.” I then asked to speak to a manager. The manager (older woman, short, maybe in her 50s) came to the window and was extremely dismissive and rude. She refused to check the food and confirmed that yes, the order was packed at 11:57 when the sticker printed. No apology. No offer to remake it. Nothing.
We all know hot food sitting in a paper box, inside a paper bag, on a counter for over an hour is not acceptable. At that point it’s not about inconvenience it’s about food safety and basic standards. Fast food might not be gourmet, but it should at least be fresh and safe.
As a delivery driver, it put me in a terrible position. I felt awful delivering stone-cold food to a paying customer who had already waited that long. I messaged the customer immediately to explain what happened because I refuse to blindly hand someone food that had clearly been sitting for over an hour.
This isn’t about attacking employees I know late nights are busy and stressful. But management sets the tone. Refusing to remake food that has been sitting that long is unacceptable. Customers deserve better. Drivers deserve better.
If you’re ordering late night from this location, just be aware of potential delays and food quality issues.
McDonald’s do better!
… moreI need to share what happened last night so people can make informed decisions.
I was DoorDashing late last night/early this morning. Since the McDonald’s off 80 is closed, the location on 123 was absolutely slammed. The drive-thru line was wrapped around and barely moving. I had an order for 20 nuggets and a basket of fries simple order.
I got in the drive-thru line at 12:02 a.m. I did not receive the order until 1:10 a.m. Let that sink in over an hour.
When I finally got the bag, I immediately noticed the sticker printed on it showed 11:57 p.m. That means the food had already been sitting for over an hour by the time it was handed to me. The bag wasn’t even remotely warm. No heat. No steam. Nothing.
I politely asked the employee at the window if someone could please check the food for freshness because it clearly had been sitting. She told me she “couldn’t open it.” I then asked to speak to a manager. The manager (older woman, short, maybe in her 50s) came to the window and was extremely dismissive and rude. She refused to check the food and confirmed that yes, the order was packed at 11:57 when the sticker printed. No apology. No offer to remake it. Nothing.
We all know hot food sitting in a paper box, inside a paper bag, on a counter for over an hour is not acceptable. At that point it’s not about inconvenience it’s about food safety and basic standards. Fast food might not be gourmet, but it should at least be fresh and safe.
As a delivery driver, it put me in a terrible position. I felt awful delivering stone-cold food to a paying customer who had already waited that long. I messaged the customer immediately to explain what happened because I refuse to blindly hand someone food that had clearly been sitting for over an hour.
This isn’t about attacking employees I know late nights are busy and stressful. But management sets the tone. Refusing to remake food that has been sitting that long is unacceptable. Customers deserve better. Drivers deserve better.
If you’re ordering late night from this location, just be aware of potential delays and food quality issues.
McDonald’s do better!
Jordan Tolbert
I ordered through the mobile app just to be informed 20 minuets later after sitting at the microphone in the drive through to be informed that they were not accepting orders. Not only is this poor customer service, but this is poor business management. The standard should be to inform the customer of the accurate times of placing orders to prevent these events from happening – when instead their money is taken just for them to be told to request a refund within the app. I am not only frustrated but disappointed in the lack of customer service that McDonalds has to offer, and it makes me question if I will go back again.
… moreAprile Contreras
Thus location sucks. I never come here but came by for a quick bite but it was far from quick. Ordered at 3:12pm and got my food at 3:45pm. I do not recommend this location. They weren’t even busy when I ordered so I’m not sure what the hold up was.
… moreSarah Flores
Very friendly and helpful. Quick and food was all in bags separated by meals. Napkins ketchup and salt & pepper. Didn’t have to ask. Most of all the food was hot and very delicious. And the total amount was even better. I ordered 3 meals sides and ice cream total $26.52 we ordered burgers nuggets hot and spicy fries drinks and extra. Salad everything was there.the ice cream were the best best. The atmosphere kid friendly the kids play in restaurant. Overall 100% & wheelchair friendly parking lot counters and tables restrooms. Clean & every thing was amazing. Thank you McDonald’s
… moreJohnny Favorite
I wish I could rate this by morning and night because the people working in the morning are genuinely awesome. The night crew genuinely sucks. They’re always confused when I tell them that I ordered on the app and I give them my name and instead of just like trying to clear it up they give me attitude like it’s my fault that they don’t understand that there’s an app you can order from. This has happened two nights in a row now. maybe three times the charm.
… moreJoe Torres
Without a doubt probably the worst McDonald franchise in town, Ray Kroc would not be pleased. All joking aside, orders are usually wrong, and getting an exchange or money back is near impossible, unless you like standing at the counter for over 5 minutes or more waiting to be acknowledged that you are in fact waiting for service. Will definitely never come back here, no time to deal with rude people who question you like you did something wrong, when the only issue was they gave me the wrong order,again.
… more