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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Address and Contact Information
Address: 1119 W Ridge Rd, Alamo, TX 78516
Phone: (956) 974-1106
Website: https://www.mcdonalds.com/us/en-us/location/tx/41005.html
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Fast Food in Alamo, TX at 1119 W Ridge Road – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Alamo, TX at 1119 W Ridge Road, for breakfast, burgers, fries, and more, or order online!
Fast Food in Alamo, TX at 1018 Frontage Rd – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Alamo, TX at 1018 Frontage Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Alamo TX – Facebook
You can skip the line by ordering ahead with the McDonald’s App! Quick, convenient, and easy – just the way you like it.
Reviews
steve mccann
This new McDonald’s looks sharp with its modern design, but the experience left me pretty disappointed. The ordering process is fully automated with kiosks, no one at the counter to greet you or take your order. The food was fine, nothing to complain about there, but the overall vibe was cold and unwelcoming.
The biggest issue for me was the drink situation. I ordered a value meal with a small Diet Dr Pepper, finished it, and discovered there’s no self-serve refill station. I stood at the counter for several minutes with my empty cup while employees looked at me, then looked away, and no one stepped up to help. I eventually just left the cup on the counter and walked out.
It almost felt like customers aren’t really wanted inside anymore. Even my seven-year-old daughter noticed, saying “wow this place is super small,” since there was barely enough seating for maybe 25 people. That comment really hit me: it’s like the design is meant to push you in and out quickly without offering any of the comfort McDonald’s used to have.
Overall, it’s clean and efficient, but stripped of the human element and the small touches that made McDonald’s inviting. If all you want is quick food, it works, but if you’re looking for a place to sit down and feel welcome, this isn’t it.
… moreThe biggest issue for me was the drink situation. I ordered a value meal with a small Diet Dr Pepper, finished it, and discovered there’s no self-serve refill station. I stood at the counter for several minutes with my empty cup while employees looked at me, then looked away, and no one stepped up to help. I eventually just left the cup on the counter and walked out.
It almost felt like customers aren’t really wanted inside anymore. Even my seven-year-old daughter noticed, saying “wow this place is super small,” since there was barely enough seating for maybe 25 people. That comment really hit me: it’s like the design is meant to push you in and out quickly without offering any of the comfort McDonald’s used to have.
Overall, it’s clean and efficient, but stripped of the human element and the small touches that made McDonald’s inviting. If all you want is quick food, it works, but if you’re looking for a place to sit down and feel welcome, this isn’t it.
Christine V
came to get a meal and went home gave the burger to my daughter that she already had but into it she told me why is it red that’s when I it was raw. this is unexceptionable. Talked to a manager showed him the pic of the raw burger i thew it anway. Since it was 11:44 at night went the next day Asked for my money back he didn’t give me the full amount cause we needed the receipt when I showed him the transaction on my account. Said that wasn’t enough mind u we had called him that same night when it happened. he did give me my money back but not the full amount.But that’s not the point, and I get it it’s a fast food place but the time I went it wasn’t rush hour. This is a problem, and I get it fast food place it isn’t healthy. But serving raw food is crazy.
… moreOscar Ornelas
Drive thru order was incorrect for kids meals I ordered. I ordered my kids 4 piece chicken nuggets. Instead they got 4 pieces nugget toy and no food. I called to get a replacement. Instead of redoing the entire meals they just gave me the chicken nuggets.
This is not a very convenient drive thru.
… moreThis is not a very convenient drive thru.
Schuyler Vannest
Order a large more than half the fries are missing..
… moreangeleena skyy
food is usually accurate and tasty but the workers seem miserable and like they don’t know that their job is customer service. very short, cold and unfriendly. they don’t give ketchup unless you ask, and when you do they’re very stingy with it as if a worldwide corporation like mcdonald’s can’t supply them enough ketchup. they also tend for forget nugget sauces even when they ask which ones we want. mcdonald’s is a worldwide, beloved burger and fry restaurant, so there should be ketchup with every meal no questions asked. love McDonald’s but the people at this location need to do better
… moreEdward Villanueva
Wish this was here when I was in high school! Great location, glad to have one close to home. Have gone a couple of times and they get their good out quick! Chicken big Mac is not half bad either! Give it a go.
… moreDamien Gutierrez
I order from this location a lot. But thier frappe machine is always down for weeks. When it is working, its only for a few days and then it’s down again.
… moreDiego Guerrero
The service here really is very bad ask someone to clean tables and even the manager just stands around no wonder everyone prefers to eat at the McDonald’s located on the Expressway not even the managers are worth talking to
… moreJorge Martinez
Review: ⭐⭐☆☆☆ (2/5)
This location has some upsides—it’s typically quick, and the setup makes it one of the easier McDonald’s spots to stop by when you’re in a rush. Most of the team moves efficiently, and the general cleanliness is what you’d expect from a well-run fast-food place.
That said, customer service can be hit-or-miss. One manager in particular (often wearing a purple shirt) consistently brings a negative tone when interacting with customers, to the point where I know what to expect just by hearing her voice. Everyone has bad days, but when attitude becomes the norm, it affects the whole experience. Orders also get mixed up occasionally, though that’s understandable in a fast-paced environment.
Conclusion:
For the team and management—this store has a lot of potential, but the energy starts from the top. Customers notice when staff don’t feel supported or happy in their roles. Investing in morale, leadership training, and communication could go a long way for both team performance and customer satisfaction. And for anyone considering stopping by: it’s convenient, just cross your fingers you catch the right shift.
… moreThis location has some upsides—it’s typically quick, and the setup makes it one of the easier McDonald’s spots to stop by when you’re in a rush. Most of the team moves efficiently, and the general cleanliness is what you’d expect from a well-run fast-food place.
That said, customer service can be hit-or-miss. One manager in particular (often wearing a purple shirt) consistently brings a negative tone when interacting with customers, to the point where I know what to expect just by hearing her voice. Everyone has bad days, but when attitude becomes the norm, it affects the whole experience. Orders also get mixed up occasionally, though that’s understandable in a fast-paced environment.
Conclusion:
For the team and management—this store has a lot of potential, but the energy starts from the top. Customers notice when staff don’t feel supported or happy in their roles. Investing in morale, leadership training, and communication could go a long way for both team performance and customer satisfaction. And for anyone considering stopping by: it’s convenient, just cross your fingers you catch the right shift.
Yadu Aguilera
They ABSOLUTELY ALWAYS get the order wrong or the code never works!!!
… more