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Come visit us at 3900 N NE Loop 820 St in Haltom City. McDonald’s is proud to have become one of the world’s leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Miranda Love
Went through the drive through. I ordered two kids meals and a number 9 meal with only lettuce, tomatoes, mayonnaise on my burger. When it came to my meal, I had to repeat my order THREE times. The board still showed it incorrectly so I tried to get him to fix it- to which he told me “I got chu” I waited for him to tell me he fixed it. Instead I ended up waiting to the point I had to ask if I needed to move forward. At the window the kid barely acknowledged me trying to “multi task”. I assumed my order was correct and paid. When I received my food, I checked it and noticed it was incorrect. I had to tell how the correct order is TWO times. At this point the manager comes to the window to see what the problem was. She did not ask me what my order was. She returned to charge me for the correct toppings. (I shouldn’t have been charged after my food was incorrect FIVES times by this point). When I received my food, it was incorrect AGAIN. I tried to get her attention (even honked several times) I had to go inside. After talking with the manager, I finally received the correct order with a complimentary apple pie. I DONT EAT PIE… In total, my order was INCORRECT SIX TIMES!
02/27/26 @ 6:27 p.m. TERRIBLE SERVICE
… more02/27/26 @ 6:27 p.m. TERRIBLE SERVICE
bgreen0115
Martha the Manager was not nice at all and very slow. Also the other older Hispanic lady manager wearing glasses is rude as well. Neither are nice to you unless you are Latino. I have been there many times and have witnessed this every time. Also almost every time my order was wrong. Both of these managers are Highly Incompetent and should be replaced.
… moreJessica Sosa
They just opened and have the worst staff/service, repeatedly mess up simple orders with no ONE in line and today we just wanted a little whipped cream for our pup since he always gets excited for it at drive throughs and they have charged us for it the day before when we asked, no big deal. Guy with a ponytail afro gave us attitude and said he would not do it and that we’re liars.
Just go to another location, save yourself from lazy workers and trash costumer service these people provide.
… moreJust go to another location, save yourself from lazy workers and trash costumer service these people provide.
Sydney
This brand new location is already garbage. The staff was so depressing and unfriendly. We had 4 orders of fries with our meals and was never asked or offered ketchup. Had to go ask for that and our straws for the drinks. The food was undercooked and fries were cold. You gotta do better McDonald’s. Get people that want to work and are upbeat, as well as efficient.
… moreKeelan Lecroy
Some Hispanic boy was pointing and laughing at us in the drive thu they also messed up my order. I asked for five dollars spicy mc chicken bag. I got the complete wrong order.
… moreShawn Cimiano
Been here 3 times and each time the food was very bad. Hamburger patties burned or overcooked, fries that were still hot but soggy, and they never can remember to put the sauces in the bags. I don’t know if it’s a lack of training being a new location or just a lack of competence but either way this place sucks.
… moreDest New
They gave me the wrong breakfast sandwich so I then drive back to get the correct one I asked if I could keep this mistake one for the trouble and they just laughed at me then proceeded to gossip about it loudly in the back while I waited. Absolutely horrible customer service. Bad management. Unsure if due to new opening they feel its okay to laugh in someones face and make fun of people but its not. Plus seems im not the only on having bad customer service from this new location and that says something.
… moreTabitha Torres
Ordered breakfast at 10:29 off of the mobile app got there at 10:31. Just For them To tell me they no longer serve it at that hour, as if they didn’t receive my order beforehand, I sat there for an additional 12 minutes trying to figure out what was the reason. if I was already there ready to receive my order, the manager -Martha- proceeded to let me know that they have no more breakfast items out on the floor and refused to give me the meal, said the only fix would be to cancel the order through the app and get a refund in 1-7 days – thanks for no breakfast.
… moreC Will
I came in the morning to get my food at the order of the mobile app and as soon as I walked in, one lady told me to hold on I never came back then the manager came up and I asked her where my food was and she said she doesn’t have a local order so I said that’s cool. I’ll go to my truck and get my phone and show you as soon as I come in instead of her being kind and courteous, she has an attitude now and the manager of size treating me like crap because they’re waiting on my drink, but instead of her saying that originally she told me my order didn’t exist and just treated me like upmost disrespectful like I feel disrespected coming over the store right now
… moreMichael Boyd
This a brand new McDonald’s and the staff is the rudist people I have ever seen. They messed my wife’s order up and told her they put the money back on the card they never did, so she didn’t get any food and they kept her money. My wife has been going up there for over a week to get this resolved and today 11/17/2025 the manager threw the receipt at her, my wife has called corporate and we’re waiting on a call back.
… more