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Fast Food in Midlothian, TX at 1310 Us Hwy 287 E | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Midlothian, TX at 1310 Us Hwy 287 E, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Midlothian TX – Facebook
Your lunch plans are officially sorted. Head to your local drive-thru or order on the app for a Filet-O-Fish Friday!
McDonald’s, 2230 FM 663, Midlothian, TX 76065, US – MapQuest
Located in Midlothian, TX, this McDonald’s branch continues the legacy of the renowned global fast-food chain established back in 1940.
Reviews
Bethany Barnes
Ordered my dinner through the app. Everything seemed normal until I went to the drive through window to pick up my order. The lady asked me what I ordered. I gave her a rough summary of my order thinking that she was just verifying. Nope. She gave me the few items I listed. I gave it back and showed her my receipt. She showed it to the Supervisor and he said he would have to put it in manually. They gave me my meal (still wrong) 10 minutes later and didn’t give me back my receipt. I was running late by now and didn’t feel like going inside. Not the best first experience.
… moreChristian Torres
Very disappointing and disrespectful experience at the Midlothian, TX McDonald’s this morning.
I was in the drive-thru line with a mobile order already confirmed and checked in. Due to slow service, it went 2 minutes past 10:30am, and suddenly my order was refused. I was physically there, waiting in line, because of their delay.
While waiting, Carmen and another Hispanic female employee in the kitchen began speaking Spanish and making fun of me, assuming I wouldn’t understand. I am Hispanic and fluent in Spanish, so I understood everything being said. When I spoke up, instead of de-escalating, they talked back and continued talking trash.
Yes, I became upset and cursed briefly, because the situation was handled poorly and disrespectfully — and even after that, the employees continued mocking and talking trash instead of resolving the issue.
Rather than fixing the situation or offering any solution, I was told “that’s why you shouldn’t be late”, even though I was outside waiting due to their slow service.
I left with no food and no refund, and was told I now have to wait up to 7 days to get my money back through the app. That is unacceptable. If an order is confirmed and checked in, a customer should not walk away with nothing.
I am requesting management review and action regarding Carmen and the other employee involved. This behavior is unprofessional, disrespectful, and should not be tolerated.
… moreI was in the drive-thru line with a mobile order already confirmed and checked in. Due to slow service, it went 2 minutes past 10:30am, and suddenly my order was refused. I was physically there, waiting in line, because of their delay.
While waiting, Carmen and another Hispanic female employee in the kitchen began speaking Spanish and making fun of me, assuming I wouldn’t understand. I am Hispanic and fluent in Spanish, so I understood everything being said. When I spoke up, instead of de-escalating, they talked back and continued talking trash.
Yes, I became upset and cursed briefly, because the situation was handled poorly and disrespectfully — and even after that, the employees continued mocking and talking trash instead of resolving the issue.
Rather than fixing the situation or offering any solution, I was told “that’s why you shouldn’t be late”, even though I was outside waiting due to their slow service.
I left with no food and no refund, and was told I now have to wait up to 7 days to get my money back through the app. That is unacceptable. If an order is confirmed and checked in, a customer should not walk away with nothing.
I am requesting management review and action regarding Carmen and the other employee involved. This behavior is unprofessional, disrespectful, and should not be tolerated.
Brandy Laule
Placed a take out order, and then waited more than 10 minutes for my order.
More than 10 employees working in the back, but no one up front to greet customers or take orders.
Orders were flying out of the drive thru window, but not for in store orders.
After more than 10 minutes I finally asked about my order, at first I was ignored and then after they told me it would a few minutes i requested my money back. Then, the food was miracously ready.
Another customer stated, “I forgot how bad this one is.” Great! For someone just traveling through i regret my choice to stop.
… moreMore than 10 employees working in the back, but no one up front to greet customers or take orders.
Orders were flying out of the drive thru window, but not for in store orders.
After more than 10 minutes I finally asked about my order, at first I was ignored and then after they told me it would a few minutes i requested my money back. Then, the food was miracously ready.
Another customer stated, “I forgot how bad this one is.” Great! For someone just traveling through i regret my choice to stop.
Flor Garcia
For the last 6 months they’ve made my iced coffee wrong 10 times. My husband, my son and myself will keep going back to get our order made right every time! This is ridiculous:(. We stopped going there and will prefer to drive to the Mcds in town (Main St) instead.
… moreTom Vest
Another new soulless gray box location with kiosks instead of actual people to help you. Whoever decided McDonald’s should no longer have playgrounds or color needs to go. We now actively avoid McDonald’s when doing road trips.
… moreMike B
Food is terrible, no sauce provided with 10 piece nuggets, nuggets were hard and dry. Ice tea had no ice. Kind of a problem to go back when you go through the drive through. What has happened to McDonald’s? Avoid. For the cost there are much better places to eat in Midlothian.
… moreSovereign Living
This is a very nice and new McDonald’s. They have several self-order kiosks. This one was not very busy during lunch time on Sunday. The staff was friendly and helpful. My order did come out wrong but the staff quickly made it right. And my corrected food was cooked very quickly. I would choose to go here again.
… moreBecki Mohat
I ordered a double cheeseburger and it was covered inside and out with ketchup. It was so gross. Seriously? Can this restaurant not prepare a burger properly?
… moreJust Ask Ashley
My family and I was so excited to see a McDonald’s being built close to our home. However since they have open they have been nothing but trash. They have poor customer service and they are just throwing food out the window however they feel. I went for oatmeal this morning and got a hot cup of murky water with some oats floating around. I took it back to get the same oatmeal back and they had poured the water out and gave me the cup back. When I asked was it my same oatmeal he stated it wasn’t, however there was oatmeal all around the inside of the cup as if the water was poured out leaving me with the soggy oatmeal and it was as much in the cup. With customer service like this, this place will not last long and I will drive to the old McDonald on the other side instead of coming to this place. Just because it’s close doesn’t mean it’s better. My advice is do better.
… moreFrankie Abalos
apparently the kids that work at McDonald’s, dont how McDonald’s apps works either. I ordered 20 pcs nuggets n told them I had a code for a free med fry. They told me I had to order something at least a dollar.. it told them just ordered nuggets for 8 something.. the girl said I dont know n just walked off.. so I drove off. Won’t use app again..
… more