McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Kaitlyn Jenkins
I went through the drive-thru on Friday the February 27th at around 2am and ordered a Filet-O-Fish meal. The girl who initially took my order seemed polite at first. After I told her I didn’t need a receipt, she told me to have a good night. I responded with “thank you,” and she gave me a strange glare before turning around and walking back toward the kitchen. I brushed it off in that moment.
When I pulled up to the second window, the employee who handed me my food also told me to have a good night. I said “thank you so much,” and she jumped slightly and snickered in a way that felt like a private joke. It immediately made me feel like something was off.
When I got home, I opened my sandwich and it was not properly assembled or served. It looked thrown together and careless. The overall experience just felt uncomfortable and unprofessional.
I’m not sure what was going on, but between the odd interactions and the condition of the food, the entire experience left a bad impression. I hope management addresses both the food quality and customer service at this location.
… moreExpress NEMT &Tipsy Taxi Texas
Walked in from a long NEMT drive with a patient to one of the cleanest quietest businesses. I ate my meal in peace with other customers. No hassle, no drama, the place was updated and spotless. I never thought I would say this but I am impressed by McDonald’s. If the ice cream machine works then Im dreaming lol
… moreRebecca Fountain
Extremely slow service today. It took 25 minutes from time of order to food pick up inside the restaurant. Food was hot, but left out the grinch salt from pack. It appears to me that the door dash and drive thru orders have priority over inside orders. Not our favorite McD, but is close to hospital.
… moreJessica H
Usually McDonald’s service is pretty fast. Not today here at 12:55 almost 1pm. Management can careless if you complain…money is time . My food was cold by the time they gave me my cup. Management and equipment need to be better. Some people left because it took too long for someone to come to register. Kiosk was not good to pay only for ordering
… moreJessica Ketzenberg
This McDonald’s is actually better than most I’ve been to in the last few years. It was clean, the food was fresh and the employees were nice. I gave the service 3 stars because even though they were nice, our food was left at the front without us knowing. I ordered on the app and chose to have our food brought to the table and entered our table number. When I realized about 20 minutes had passed and people were coming and going, I went to the front to check on our order. Although I was glad it had at least been made, I was disappointed at it just being left there unattended with no one bothering to bring it to the table, call my table number or my name. However, I don’t think it was there too long because our food wasn’t too cold, and it still tasted fresh.
… moreJanalee Ewald
I went thru drive thru. Ordered a quarter pounder with cheese only. When picking up the order at 2nd window, I asked for ketchup. As soon as the server handed me the bag, I looked inside and there were 3 cookies. I told her it was the wrong order. She smirked and grabbed another bag. When I was able to look in the bag, there was a double cheese burger, chicken mcnuggets and fries.
… moreGG Lopez
Make sure they put the sauce in the bag. After asking 3x at the menu. I always have to go back inside for it. A mistake, I understand, but 6x I’ve went in drive thru and 6x they have failed to complete the order. I just want my nuggy’s with sauce. We got to fix this. I do appreciate the speed. They are efficient. Y’all are doing okay, but it would be better with sauce
… moreStephan Hamilton
If you are trying to get Monopoly pieces, don’t go here. Seems like the employees are running a scam to steal Monopoly pieces…went last night got two big Mac meals, no issues, get breakfast this morning, large drink didn’t have the Monopoly piece, then just now got big Mac and large drink, big Mac didn’t have Monopoly piece, but drink did….seems fishy
… moreM F
Really sad when the employees have to steal monopoly pieces to earn their pay while the managers get to send people home to save hours. Even more pathetic when the manager is the only one that gets paid enough to clean the toilets and they don’t even help in the middle of a rush.
… moretamika gipson
My go to before my 16 hour shift, when the manager handed me my food I knew it would be great. Wrong . Cold as ever , I’ve never had a McGriddle that has been cold like it was fresh out the fridge. As the manager passed me my bag and to buy into this cold sandwich it further lets me know. A manager is just a warm body not caring about the orders as they go out the door
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