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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Carthage, TX at 1415 W Panola St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Carthage, TX at 1415 W Panola St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Carthage TX – Facebook
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McDonald’s – 1415 W Panola St, Carthage, TX, 75633 – MapQuest
Get more information for McDonald’s in Carthage, TX. See reviews, map, get the address, and find directions.
Reviews
mayra salazar
Stoped here after a football game as soon as we walked in the girl on the counter made a face like she was bothered. When placing our order she made a comment saying “dang they are still ordering” we did have a group of 6 but she did not have to make that comment I honestly don’t know how this place is still open when they have someone working like her there horrible place.
… moreLee Roberts
Overall typically the food is good. But the staff does NOT speak 99% of the time. I’m not a fan of McDonald’s and dread coming here , but the kids enjoy their food. The staff will not speak to you when giving you food. They just open the window and give you the food. No “how are you”, no repeating an order, no thank you, nothing. That should be customer service 101. It’s lacking – it’s always a joke now when we go through, let’s make a bet if they speak to us. It’s sad. McDonald’s is going the wrong way at this establishment. Again, food is good. But speak to your customers. A simple hello and thank you doesn’t take but a second.
… moreJulia Haj
TERRIBLE management. This manager should be fired. We went through drive thru and they forgot one of our burgers. My husband went inside and waited 20 min+ for someone’s attention and repeatedly got ignored. When he finally spoke the manager got onto him like he was in the wrong for not saying anything, and with some words in between, then ended up refusing service and gave back our money. We didn’t do anything wrong just asked for the burger. She’s so unprofessional. No wonder this store has such terrible ratings. Save your money and go somewhere else. Never had I ever had this happen at any restaurant ever in my life.
… moregina langford
My son ordered some food in the inside. A medium Mocha Frappe and 2 snack wraps. I had a separate order of 3 drinks. One had half unsweet tea/ lemonaide. Everyone was waiting on their order and it was taking a while. My son is a big guy, the manager I guess- turns around and says directly to him, “We can’t make Oreo Mc Flurrys, the machine is broke!” He didn’t even order that, and he told her that wasn’t his order. We continued to wait all the while she kept piling every drink order together and every food order together. She asked me if I was ready to order and I said I just had drinks. The machine you self order from wasn’t giving receipts to check our orders. She gave me 3 cups, but the after we got the drinks ourselves- without the lemonade/tea because they didn’t have lemonade at the self serve- they put out the drink in the pile of all the others after I got something else, so I don’t know if I was charged extra for that or not. She tried to give my son the wrong food, she told him again that there were no Mc Flurrys because the machine was broke. he asked about his frappe a couple of times and it was sitting on the counter with everything else melting because no one was disturbing them. You could tell others were frustrated and it took about 30-45 minutes for us to get our order. The drinks we did get were gross and didn’t taste like they should but I was so stressed out by the time we got out of there I just threw it away later. I’m hoping it was just an off day but it was crazy.
… moreDon G
Stopped there for breakfast and it was not good. The hashbrown tasted like it was fried in nasty old and cold oil. All of the cokes were flat. They gave me another coke from a different dispenser and the taste was off. Not the best service either.
… moreChris Bolt
Arrived at 6:30 am today. Dining room is supposed to be open at 6 am. 3 kids, poopy diaper, 37 degrees outside. Found the door locked. Knocked on window twice and employees just looked at me and then started looking at their phone and talking. Knocked a third time a little louder and what looked like the team lead or manager (same as pictured in the last post) came to the door, I asked her if they were open and she said no. Im standing there with my 1 yr old who is already shivering. I asked why they werent open, and all she said was, “we got a late start today”. Not a great experience to say the least.
… moreDel
Terrible employees. We wanted to sit in and eat. The tables were all dirty, we asked an employee to wipe them down and she just sets the spray and cloth on the table. We proceed to wipe it ourselves cause they all sat at a table to eat. While they did ate they were talking about how they didnt want to wipe the tables and we can do it ourselves since we are “complaining”. We order the chicken strips and they came out burnt. The ice cream machine was working so we didnt get our mcflurry. We asked for them to remake the strip, just for it to be exactly the same. The employee proceed to well across the lobby to the cook to turn down the fryer. Another employee was running food out for the drive thru, broke a bag and fries spilled. They just left it there, the dustpan and broom were literally 4 ft away. Until an employee that was off and going out she saw the fries, and had to clean it up. 4 of those employee were just standing around, being loud and making snarky comments.
… moreHaleigh Hughes
i’d give 0 stars if i could. incompetent people sending food out the window and half the order is wrong/missing. honestly ridiculous it happens every. single. time. i pay for food and never get it right. do better or hire better people bc this shit is ridiculous.
… moreMendoza
This was by far the worst McDonald’s I have ever visited. The staff were loudly cursing, discussing illegal substances, and casually throwing around inappropriate language, including the F-word and B-word. I had my three young children with me — all under 8 — and my 6-year-old even asked me what the B-word meant. Completely unacceptable.
I honestly don’t know who is managing this location, but the level of unprofessionalism was shocking. The staff were extremely immature and showed no respect for the customers around them. This McDonald’s seriously needs to reevaluate its hiring and training practices.
To the staff: do better, be better!
… moreI honestly don’t know who is managing this location, but the level of unprofessionalism was shocking. The staff were extremely immature and showed no respect for the customers around them. This McDonald’s seriously needs to reevaluate its hiring and training practices.
To the staff: do better, be better!
CYAN MADISON ELIZABETH TOWNSEND
Why don’t anyone answer the phone at McDonald… I had a mess up order when I got home and tried calling them to see what they can do but they never answered
… more