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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2899 Valley View Ln, Farmers Branch, TX 75234
Phone: (972) 620-1247
Menu Photos
Order and Reservations
Order: Order online
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Fast Food in Farmers Branch, TX at 2899 Valley View Lane
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Reviews
Ernest Byrd (Retired Veteran)
I ordered a double QP with cheese meal and some chicken strips. The strips weren’t cooked completely as when I bit into it the middle was still hard. Doesn’t taste like chicken at all. And the burger was still pink inside when I bit it. This is why I haven’t eaten McDonalds in years. At least the fries were ok.
… moreDawnz Phoebus
I recently ordered from this McDonald’s via their app, and my experience had both positives and negatives.
Positives:
✔️ Accommodative Young Staff: The staff was friendly and helpful.
✔️ Economical Pricing: Compared to other McDonald’s locations, the prices here were quite reasonable.
✔️ Kid-Friendly Area: They have a dedicated space for kids, which is great for families.
✔️ Modern Ambiance: The black-themed point of sale setup gave the place a sleek and modern look.
Areas for Improvement:
❌ Out of Stock Issue: I ordered an item through the app, only to find out it was out of stock. It would have been helpful to know this before placing the order.
Overall Impression:
While the staff, ambiance, and pricing were great, better inventory management on the app would improve the experience. Notifying customers about out-of-stock items before they place an order would avoid disappointment.
Would I Return?
Yes, but I hope for better accuracy with online orders next time.
… morePositives:
✔️ Accommodative Young Staff: The staff was friendly and helpful.
✔️ Economical Pricing: Compared to other McDonald’s locations, the prices here were quite reasonable.
✔️ Kid-Friendly Area: They have a dedicated space for kids, which is great for families.
✔️ Modern Ambiance: The black-themed point of sale setup gave the place a sleek and modern look.
Areas for Improvement:
❌ Out of Stock Issue: I ordered an item through the app, only to find out it was out of stock. It would have been helpful to know this before placing the order.
Overall Impression:
While the staff, ambiance, and pricing were great, better inventory management on the app would improve the experience. Notifying customers about out-of-stock items before they place an order would avoid disappointment.
Would I Return?
Yes, but I hope for better accuracy with online orders next time.
Austin Burchett
This is the perfect place for you to go if you want to wait 20 minutes for your order and then have the staff shrug about it.
The line was empty when I placed my order at 3:01, was asked to pull to the front, and had to call them from my car at 3:15. I didn’t get the 2 plain McDoubles that I ordered until 3:20.
The guy that brought them out had no idea what bag of food he was giving me, and then shrugged when I told him how long I had been waiting for him to not know what he was handing me.
What should have taken 5 minutes tops took almost half a hour. You’re better off driving to literally any other McDonald’s.
… moreThe line was empty when I placed my order at 3:01, was asked to pull to the front, and had to call them from my car at 3:15. I didn’t get the 2 plain McDoubles that I ordered until 3:20.
The guy that brought them out had no idea what bag of food he was giving me, and then shrugged when I told him how long I had been waiting for him to not know what he was handing me.
What should have taken 5 minutes tops took almost half a hour. You’re better off driving to literally any other McDonald’s.
Laszlo Laky
I am a uniformed Motorcycle Funeral Escort Traffic Officer. I stopped at this location February 17 at 10:10 am in the drive thru. The woman at the window saw me thru the glass and waited to open it for several minutes, then as she opened the window, she said wait a minute and walked away. She returned and said “I can’t serve you”. I asked several times why and she just repeated “I can’t serve you”. I insisted on a manager, and another woman in a dark blue shirt came to the window and she also said,” We are not going to serve you unless you come inside.”. At this point I was very weary of why they would want to separate me from my motorcycle and said no, I am here, the drive thru is open Nx I just saw them serve someone else. I might add that I am handicapped and cannot walk and use a power chair. I use a ramp to mount the motorcycle and have done so for over 7 years. I have been thru this very drive thru dozens of time because their proximity to a nearby funeral home I escort for regularly.
A general manager called me within 10 minutes after I called corporate. He offered me a free meal but said he could not make them apologize. He also said they have a policy to not serve foot traffic or bicycles because they are a hazard in the drive thru. I was on a 1000lbs Kawasaki Police motorcycle, in a distinctive uniform and had been thru that same drive thru many dozens of times. They just refused to serve me. Jack in the Box looks better and better.
… moreA general manager called me within 10 minutes after I called corporate. He offered me a free meal but said he could not make them apologize. He also said they have a policy to not serve foot traffic or bicycles because they are a hazard in the drive thru. I was on a 1000lbs Kawasaki Police motorcycle, in a distinctive uniform and had been thru that same drive thru many dozens of times. They just refused to serve me. Jack in the Box looks better and better.
Ana Flores
This restaurant continues to disappoint. I decided to go by this morning since I was in the area. I ordered my coffee and my coffee was full of coffee grinds. Yuck!! Not to mention the sandwiches were cold not warm. And the manager yelling at the lady at the drive through about running out of dollar bills. How is that the cashier’s fault? Need more professionalism and today not give customers trash coffee.
… moreRena Wright
The cashiers and manager were super polite. It wasn’t especially clean and the manager was working to get employees to clean up. There were fruit flies everywhere including my drink and my burger. All my food was over cooked. It seemed like they were all going through training and it was a rough day for them. I did appreciate they were exceptionally polite and understanding. My burger and drink were replaced quickly.
… moreI’m Just A Girl
The Morning manager was extremely rude. Had a problem because I wanted more Creamer, cause a coffee tasted nasty. And then she handed it back to me with Creamer all on the outside of the cup, she didn’t wipe it off and said that it was my job to ask Her to wipe it off when she made the mess. She’s the manager , it’s her job to be polite. I’ve never had an issue with this mcdonald’s other than the past two times that I have gone there.
… moreNatalie Hause
I’ve never had a good experience at this location. The only reason I came today was because this location was the only one open due to the inclement weather. I spent over $30 and I didnt get my sauce i asked for, missing a mcdouble plain and a pie. The lady was rude, and ignored me. When I tried to call and let them know I was missing items, they never answered. I have called 3 times and still no answer. I understand they could be busy due to the weather and nothing really open, but this is not an excuse for this type of service. I will not be going back to thos location.
… moreJalen Garner
Stopped in for lunch today and met the most amazing manager! AJ was extremely nice and provided excellent customer service. She made sure we were taken care of and was very professional. This is what 5 star service looks like!
… moreAustin
The night staff that works here is literally the worst I have ever experienced. I have tried eating here on three separate occasions during the overnight shift because it’s near my work and every time employees refuse to answer the intercom or come to the front and it’s not that they’re short staffed or busy, because there is never anyone inside or in the drive-through. Honestly, I will be submitting a job application myself to work here because I would love to be paid to do nothing but sleep and ignore customers.
… more