Greg Brooks
I figured this would be okay because it is right next to the I-40 interstate. I was wrong. Got breakfast of an Egg McMuffin the muffin itself was taken straight out of a bag and not toasted or anything. The coffee had a soapy / chemical taste. Had to throw them away they were gross. The OJ was fine. Skip this one and go to a different mcD.
… moreAdam Head
I am not coming back here. As a truck driver who’s been on the road all day without eating, I arrived around 1 am and noticed cars using the drive-thru. Since the gas station was closed, I headed to the McDonald’s lobby, which indicated it was open 24 hours. However, when I tried to order from the kiosk, an older lady told me to leave and order outside in the cold at temperatures at 23 F. She claimed there was a sign prohibiting entry, but I didn’t see one. The posted hours stated 24 hours. Frustrated, I left without ordering and returned to my truck. I won’t return again. Her behavior was unprofessional, and based on other reviews, I’m not alone in my experience. This place isn’t suitable for truck drivers, despite having truck parking. How can it be 24 hours but not have the lobby open?
… moreNick Guthrie
Normally not one to complain but this was the absolute worst experience I’ve had with fast food. Not only did they take forever for a single burger they messed it up. I was one of 4-5 people in there with messed up orders. Definitely not making that “quick” stop again.
… moreTimothy Rhineheart
Ordered ahead on the app and got there to the parking spot. They were busy at the moment but I watched the drive thru, other curbside and inside all clear out and fill up and clear again. I had to call someone over while sitting there well over 20 minutes. They have told me before that my order was thrown away cause I took too long to get there. It was 5 minutes. Wont be returning.
… moreAlissa Owens
Poor management this place sucks. Just spent my last 40 bucks on the app and when they didn’t have what was requested they told me to cancel my order. I canceled my order despite telling them it was my last bit of money and that my family wouldn’t be able to eat tonight. They did not care. Multi million dollar company couldn’t just replace my nuggets with a burger instead because of the cost difference. GREED.
… morepamela smith
We stop here almost every week. This was the first time , I’ve been disappointed with my food. I don’t know if it was because they had a bus there or what. Out fries were half cooked and for my fries to be a large order it was barely half full. Highly disappointed with the food. If we hadn’t been down the road and short on time. I would have taken it back
… moreKatie Richardson
All I ordered was a large water and all I heard was complaints while I was in there. I stood there for 10 minutes. Once I got somebody’s attention, the man proceeded to give me attitude. I was very nice to the workers and he said what did you need? I asked for a large cup for my water (all I ordered) then the man proceeded to tie his shoe, touch the bottom of his shoe and then gave me my cup. I’m heavily pregnant and very disappointed in my service.
… moreBilly Heathcock
I come to mcdonalds everyday since my heart issues started I’ve gotten healthier, and att this location there is a guy who brings my food out whos great and his manager June….is awesome …my order got messed up and she fixed it no problem….she’s the best
… moreCraig Wootton
This used to be one of the best McDonald’s to go to including in the city of Fort Smith but not anymore. Foods always missing from your orders orders are always wrong or they don’t have the proper equipment to make the food that you ordered. Example you order a shake you’ll watch them in there with a plastic spoon stirring the syrup into the ice cream instead of mixing it in a shake machine another example the toaster is always down so you can never get a sausage McMuffin from this place. I’m totally abandoning McDonald’s all together food quality sucks service sucks. UPDATE: 10/18/25. Please please get some training at this restaurant! These people always make you pull forward and can never put your food in the sac that you ordered! This place needs to be shut all the way down this is ridiculous! Why in the hell you going to make me pull forward and wait for my food and it ain’t even the right food because you didn’t put it in the damn sack!
… moreLashundra Bafford
Would never go back to order not one item because it takes almost an hour to get cold food and melted cream. Might as well cook at home if it’s an hour wait for anything you order
… more