McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Nikki Selby
Just went up there and ordered a hotcake breakfast….does anyone see what’s missing? The most important part of the breakfast is missing. I’ve called several times and nobody is answering the phone. This is really irritating the lady handing out the food was rushing and even got mad when i was like no I had orange juice not a Coke. And we just got home and this is what I found. If I wanted a sausage, biscuit and egg without a pancake I’d had ordered that.
… moreLindsey Garcia
I just wanted to try the new golden sauce chicken sandwich.. was met with mold… Mobile order for 28 bucks between myself and 2 others, unfortunately ate everything else before getting to this beauty. Got a full refund but I’m still a bit uneasy. Management was good with refunding without issue but waited almost 5 minutes just for the cashier to finish his conversation with guest that didn’t even order.. I have contacted others about this situation! Personally, don’t get how there is mold on a “New” menu item. A bit sus for me
… moreJanie Evans
Every time we visit this McDonalds it gets worse. If could rate the “service” a zero, I would. Here are just 2 examples of the incompetency and disrespect of the employees.
1. Today when we pulled into the drive through the person taking our order was a blonde male with a mustache (we saw him making faces at us when we drove off). As he was taking our order he was talking in a high pitched voice and giggling. He was being so ridiculous that he couldn’t get our simple order right. We got so frustrated that we gave up and drove away. This is when we saw him in the pay window making faces at us clearly not worried that he had run off a customer.
2. Once we stopped to order large fries. When we ordered them from the drive through we were told “we are out of fries”. So we said, “ok nevermind”. They replied, “we can get you a small fry”.
I’m not sure who is doing the hiring or managing of this McDonalds but after multiple experiences like this, we will not be going back.
… moreKaden Withem
Never had had problem with any other McDonalds except this one. There’s always an issue at this location its either they are completely out of something, slow wait time, or getting the incorrect order the only reason i even go this one is because it’s close and that’s the only plus I’ll give it. Hell even giving this place even a one star is generous.
… moreMike Cofer
Everything was ok. Food was prepared correct but, as seems to be the norm, when you order a combo I always have to ask for my drink cup. And when you food is delivered to the counter and the associate turns to go back to business it’s difficult to get their attention without sounding rude.
The floor of the drink area was sticky and can someone please make sure the kiosks have paper in them? There’s been a couple of times I missed my order number because it disappeared from the screen and I didn’t get a printout.
… moreBrandy Lynn
My bestie went thru the drive thru on Christmas night we both ordered in app and paid. Got to the intercom gave our codes and she was told they are out of fries can we sub? Sure apple pie ok. We waited in line over an hour only to get to the pick up window to a very rude person telling us I don’t have ur order, it didn’t process, didn’t come thru to her screen besides I have no fries, no apple pies, no sweet tea and no cookies-that was our order, she was rude enuff we finally left she wud do nothing and said we wud get refunded-never got our refund. Terrible window service
… moreRebekah Robinson
1st let me say I appreciate you being open on Christmas.
However if your going to be open then you should still prepare orders correctly.
My sons whole order was left out and my oatmeal was cold and had literally 2 bites and no toppings.
I tried calling for like 30 minutes and no answer. I was actually picked up and hung up on twice.
I understand it is busy but you should also have some way of customers letting you know they did not get items.
… moreTessa Arnold
Whenever I arrived, it took several minutes for my order to be taken, and then when I pulled up to the window to pay for my food, it took another several minutes to pay. I pulled up to the window to receive my food, but it took a while for a worker to even notice I was there. I arrived home and opened my burgers to find that my order was incorrect. This is frustrating considering I had to repeat my order to the worker at least three times. Normally I wouldn’t leave bad reviews, but all of this combined resulted in a subpar experience.
… moreDice
I had an issue with one of the employees (Zee) outside of work and when I got my order it looked like this and all the food was cold. If your workers are too emotionally unstable to not tamper with orders they should not be working there.
… moreAbby Love
They don’t listen to your order, wrong every time. They don’t clear out your code from the mobile app so it just stays on the last thing you ordered making it to where you can’t use codes, and it won’t update any of your points. Basically: you won’t get points on the app at this store
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