McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Eagle Falcon
Amazing customer service. The employee who took my order was patient and understanding, asked about my day and complimented my appearance at the pickup window! It only took a few seconds to get my large caramel frappe thanks to the excellent teamwork seen from the window. My food, primarily the fries, was on the colder side but nothing too serious. The $5 hot n spicy meal I ordered was made with care despite the slight rush hour.
I was asked to pull up to the third window because of the burger, but didn’t need to wait too long. Highly recommend this place for a quick lunch break or eating with friends or family.
… moreJames Walker
The evening crew is totally unprofessional. I get it, they’re a bunch of highschool kids probably, but I also worked at McDonald’s as a teen & we were focused on getting things done and a little playing. They shorted a doordash order I placed on the app. So I went there to pickup what was missing. After telling the girls behind the counter what happened & what I needed, they relayed the message to all 6 girls on the counter and somehow I still had to wait at least 20 minutes on a slow Thursday night. After constantly checking with them that were hiding off to the side, they finally brought my order with no sorry, no complimentary drink, or no free dessert.
… moreEmery Medine
If I could give 0 stars I would. Had to pull up and wait. We got two 6 piece nuggets. Thankfully we checked before we got home. One box had 4, one had 5. We sent them back twice. Still came back one with six, one with 4.. finally got it right. Fries were cold and mushy. To top it all off, there was a HAIR in our chicken tender box.
… moreR. MM
First of all, it doesn’t matter if I spend 2 dollars or 52, the service should be the same. If you can’t do that, your employees need to be retrained or fired. My father went through drive through and the order was ridiculously simple, a 6 piece nugget happy meal with a chocolate milk and ranch, a mocha Frappe and 2 double cheeseburgers with and two small fries. He had to go back because they left off two nuggets and the chocolate milk and gave me a chocolate shake instead of a Frappe and barbecue instead of ranch. This location is a constant problem. If we go again, we are driving a little more to one that we know won’t screw us over.
… moreMarissa Briones
I enjoyed my visit here. The employees were attentive and friendly. The dining room is very modern and really nice. They have 4 self-ordering kiosks. I’m glad to know that they’ve added a new feature to the kiosks: Now you can opt to pay at the kiosks or in front at the cash register. This is good because the kiosks have often failed to print a receipt after running out of paper. Food was hot and coffee, as always, I’d very good. They have a drive-thru and there’s ample parking outside. This fast food restaurant conveniently sits on a corner lot so it’s easy in and out.
… moreSralius
This McDonald’s is the worst. I dont understand how they can serve luke warm, mushy fries in the middle of a dinner rush. I asked for fresh fries and they had me pull up, took 10 minutes to get them to me, and they were STILL MUSHY! The burger was also hard on one side. Just terrible. Honestly, zero stars
… moreSteven Lafleur
24 minutes in the drive thru to get two small hamburgers (10/11 – 20:45)
Past visits also indicate that they’re gaming the system which presumably measures speed of service–why am I asked to leave the window when no one else is behind me?
Leadership and workers both could learn A LOT from Chick-Fil-A about how to enhance the customer experience.
… moreNate Bibbs
Giving 5 stars so it can be seen. THEY HAVE DECAF AND REFUSE TO SERVE IT! THEY GIVE THE PEOPLE THAT ORDER DECAF, CAFFEINATED COFFEE! It’s dangerous and needs to stop immediately!
… moreAustin
Obviously tell employees don’t want to be there. Can hear yelling past counter. Area stays dirty. Getting help is an act of congress just to be told one lie by an employee then a different one by another.
… moreNatalie Stacey
So im currently here at McDonald’s and the people are so rude here they seriously need to fix their customer service because this is every time I come here they are very rude and disrespectful on so many levels if you go in to order you’ll be standing at the counter for like 10 minutes before someone finally comes to take your order then your approached with an attitude
My fries were literally cold and unsalted and I stood at the counter for like 10 minutes before they even acknowledged the fact I was there they had an attitude with me the whole time and lied to me saying they couldn’t print my receipt. The manager on shift at the time was literally wearing a shirt that had half her boobs out this is highly disrespectful in a work environment. Honestly I’d rate it a 0 if possible because this ain’t it at all.
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