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Come visit us at 4310 S National Ave in Springfield. McDonald’s is proud to have become one of the world’s leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!
Address and Contact Information
Address: 4310 S National Ave, Springfield, MO 65807
Phone: (417) 882-9454
Order and Reservations
Order: Order online
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Reviews
Sawyer Miller
I’m honestly conflicted on what to think about this new place on one hand I try to understand and respect the fact that it’s a new place and they still might be working out some of the kinks that come with opening any store when I ordered my food I was told to pull up to the second window and waited for about 5 to 6 minutes granted I have nothing to do today so for somebody on their lunch break or something five or six minutes may be a little too long to wait however, upon receiving my food, I was informed that I had also been given two pies for my troubles, so my issue revolves around was two extra pies worth five minutes of confusion in my humble opinion, I would say yes, but for others it may differ Not saying you’ll get a pie if you wait very long, but I just happened to luck out
… moreWilliam Pendarvis
Wrong order again. This has happened several times at this location. This location is the worst. Takes over 20 minutes with a empty drive thru to get the wrong order. Triple check your order before driving off the lot. They don’t pay attention at this location. Wendy’s is the way.
… moreRoda B
Slow service like what the others have said. I understand if they’re short staffed but ordering something ahead and giving them ample time to make it 20-30 mins after mobile ordering and then having to wait another extra 20 minutes outside to pick it up is unacceptable. Also the menu is way too expensive for a McDonald’s -everything has an upcharge when other McDonald’s around town does not. I would avoid this location sadly until they align their prices with the other McDonald’s in town.
… moreMichael
Rarely do I ever leave a review but this one I’m furious with. I understand it’s the holidays, but if your app says you’re open, and I am able to place an order through the app, make sure your store is actually open. Yes the app also showed what was open and what was closed, this was no mistake.
But somehow the app believed this store was open, and when I got near the restaurant my app updated saying it’s being prepared. Once I got into the drive thru, the screens were seemingly turned off. So I drove past and I came to the window and no one was there.
But this is where my problem really began.
Due to location services, the store automatically began processing my order once I pulled up. The app would not let me cancel the order because it believed it was being prepared (even though there were no workers).
Many other customers I noticed were facing this same problem. Again, getting close to the store automatically starts processing the order and does not allow cancellation.
I tried calling but the number does not exist. I got fed up and tried calling another location and no answer, so I tried to pull away from the restaurant.
However this time once I pulled away, the restaurant thought I received my order and processed it as complete.
I lost $20 and I want a refund. I don’t ever want to comeback ever again. STAY AWAY.
… moreBut somehow the app believed this store was open, and when I got near the restaurant my app updated saying it’s being prepared. Once I got into the drive thru, the screens were seemingly turned off. So I drove past and I came to the window and no one was there.
But this is where my problem really began.
Due to location services, the store automatically began processing my order once I pulled up. The app would not let me cancel the order because it believed it was being prepared (even though there were no workers).
Many other customers I noticed were facing this same problem. Again, getting close to the store automatically starts processing the order and does not allow cancellation.
I tried calling but the number does not exist. I got fed up and tried calling another location and no answer, so I tried to pull away from the restaurant.
However this time once I pulled away, the restaurant thought I received my order and processed it as complete.
I lost $20 and I want a refund. I don’t ever want to comeback ever again. STAY AWAY.
Aleecia Watson
The staff at this location has been amazingly nice. Always friendly and not like “what do you want?!” Like most locations have become. Good job. Appreciate it.
… moreKirsten Herron
I would say McDonald’s is always a go to for quick easy service but not this certain property at 12:21 am at the national McDonald’s on the 29th they have some kids running the store being extremely rude to customers, laughing playing games I had to make two trips up there the first one I tried to give a code, my phone said we got your code I then tried to order another mcdouble meal deal and got told I can’t make orders up it’s 1 through 9 WHAT there’s a whole other side to the menu. To get the food get home check it and they never got the code they said had to go back sit in line for them to tell me twice my code was invalid and then a different gentleman got on and got it to work. My god get some adults to run that store at night it’s outrageous.
… moreSara
I have never been inside so I cannot attest to the atmosphere. However, I have dually noted that this McDonald’s has one of the highest priced menu items in Springfield, runs one of the longest window times, and hands out their frozen products long before the other items.
I dont know who is in charge of the operations team….. but this place already needs an overhaul.
… moreI dont know who is in charge of the operations team….. but this place already needs an overhaul.
Michelle Adams
If they had a zero stars I would give that. Worst customer service! Went inside to order and it took 30 minutes to get food. Tried ordering from kiosks it wouldn’t work, codes wouldn’t work, and couldn’t get anyone to help us even after pushing the help button. So went to the counter it took another 10 minutes just to get someone to come to counter. This McDonald’s is new, moved literally not even a half mile from its original location. Thought it would have gotten better with the move and new building. Nope still the same Ole crappy service.
… moreOliver Smith
Waited over 20 minutes for a curbside order. Thanks for wasting my whole lunch break. What a joke.
Went back again with an online order but went through the drive thru, got told they didn’t have my order on their end even though I got my confirmation number and proof it was paid for. Had to reorder and didn’t get a refund. Place is a damn joke
… moreWent back again with an online order but went through the drive thru, got told they didn’t have my order on their end even though I got my confirmation number and proof it was paid for. Had to reorder and didn’t get a refund. Place is a damn joke
K P
Avoid this location at all cost. Is is really that difficult to assemble food and have fresh fries? I will never come back to this location ever again! This is where they put the extra mac sauce.
… more