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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 401 N 21st St, Ozark, MO 65721
Phone: (417) 581-2222
Website: https://www.mcdonalds.com/us/en-us/location/MO/OZARK/401-N-21ST-ST/7486.html?cid=RF:YXT:GMB::Clicks
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Order and Reservations
Order: Order online
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Reviews
Josh Matthews
I come to this location fairly often. Overall, I’d say I’m satisfied about 60% of the time.
The staff is generally polite, but there’s a recurring issue that’s starting to wear on me. When I place larger orders, the fries are frequently underfilled. These are supposed to be large fries, yet they often look half full. In a couple of cases, it felt like one large could have easily been poured into a medium, or even a small, without overflowing.
I understand portion control, but fries are one of the lowest-cost items. Filling the carton properly (or even slightly overfilling so a few end up in the bag) goes a long way toward making customers feel taken care of and getting their money’s worth. If the portions truly can’t be filled to the top, then the packaging size should probably be adjusted.
I’m not trying to be negative—just honest. I’d really like to be able to say I’m satisfied closer to 100% of the time, because this is a location I visit regularly.
Thank you for taking the time to read this.
Josh
… moreThe staff is generally polite, but there’s a recurring issue that’s starting to wear on me. When I place larger orders, the fries are frequently underfilled. These are supposed to be large fries, yet they often look half full. In a couple of cases, it felt like one large could have easily been poured into a medium, or even a small, without overflowing.
I understand portion control, but fries are one of the lowest-cost items. Filling the carton properly (or even slightly overfilling so a few end up in the bag) goes a long way toward making customers feel taken care of and getting their money’s worth. If the portions truly can’t be filled to the top, then the packaging size should probably be adjusted.
I’m not trying to be negative—just honest. I’d really like to be able to say I’m satisfied closer to 100% of the time, because this is a location I visit regularly.
Thank you for taking the time to read this.
Josh
Desiree Neeley (Desi)
I rated the atmosphere so high because I ordered it from my car. We had to wait about 15 minutes. The girl who came out was very nice. She apologized for the wait so I gave her 4 stars. I bought 9 Double Cheeseburgers 2 without ketchup (I am allergic which I posted) with Mayo. My burger had ketchup on the bun and on the bottom. Please be mindful of your people who have allergies. Thank you.
… moreSusan Zimmerlee
Ordered here a few times, they often forget to put sauces in the bag. Tonight my husband ordered a quarter pounder and the burger was still raw.
… moreAmy S
Did a DoorDash order for 2 grinch meals and when we got our order we were literally missing both meal!! We got the drinks and socks that come with it but no food! Called here and told I had to contact door dash and they send you to McDonalds customer service. Will never go here again we have nothing but issues for the very few times we stop here.
In response to the owners response: we did contact DoorDash and all they will do it do a refund for each item missing and was less then what we actually paid. Will not eat here or use DoorDash again!
… moreIn response to the owners response: we did contact DoorDash and all they will do it do a refund for each item missing and was less then what we actually paid. Will not eat here or use DoorDash again!
Kayla Phillips
Always made fresh and always hot food, never had any bad experiences with food except once order got misunderstood and they gave Big Mac instead of quarter pounder but order was made right! Always good service and always clean eating area’s! Best McDonald’s in Missouri that I been to so far! Always a favorite!
… moreTeala Newton
I’ve been in here a lot mostly for breakfast and I’m always satisfied. Forgot my lunch and came in no hot McChicken, cold fried and, straw missing. Super annoyed I was on my break so I didn’t have time to go in an make it right.
… moreKatrina
Ordered on the app and it was easy. Arrived and drive thru person taking order was kind. Then, we get to the window and the lady was super rude! Terrible way to start a day!
… moreMercedes Elizabeth Walley
Love the McDonald’s app deals and discounts and games!
Keeps it fun and exciting
Been going here for years and I can say that it’s one of the best McDonald’s around here
And they have a indoor playground for kids with plenty of tables and seating to eat and watch the kids play
… moreKeeps it fun and exciting
Been going here for years and I can say that it’s one of the best McDonald’s around here
And they have a indoor playground for kids with plenty of tables and seating to eat and watch the kids play
Elizabeth
McDonalds you guys need to get you stuff together or better employees me having to wait 30 minutes for one meal is not expectable had to go inside and my food was I guess just sitting there cold when I got it wasn’t about to wait another 30 minutes for a replacement
… moreJanet
Went to the new McDonald’s in Sedalia through the drive through. All the food was fresh (even the fries). Didn’t have to wait long at all. Training paid off ha. Thank you
… more