Mikayla Breden
If you want receipts in your sandwiches go to Brookfield McDonald’s and they’ll do it for ya! I’ve never had so many bad experiences from one single restaurant in my life. I don’t even leave reviews on things but this was a line drawer for me. It wasn’t even that late either. It was 9 o’clock, TWO whole hours before close AND there was only one other customer there. Uncalled for.
… moreAlexandrea Miller
Went today to get lunch. We had a rather big order as we grabbed lunch for 5 adults. My husband orders a number 7 with no cheese and added a mcchicken. Not only did is burgers have cheese on them but a dot of ketchup and a dot of mustard, burger half off and more pickles than burger. He orders without cheese due to an allergen. Got half way to our destination and his Sandwhich has cheese. I take it back and I’m assuming the manager wanted to argue with me over the burgers. When someone says no to something always assume it’s an allergen to be safe. I asked the manager would she rather fix half of the order or be responsible for a medical bill as this could have been avoided. At that point she got an attitude and remade the burgers and he also got his McChicken which they failed to put with the order as well. Even the receipt had a mcchicken and a number 7 without cheese. Eating out with food allergies is stressful enough as we have kiddos with food allergies as well. I’m also not about to argue with her over there mistake. This is actually the second time he’s ordered a number 7 and it’s come with cheese. Get it together and pay attention. Especially when they can’t use the excuse they were busy.
… moreKristin Bontrager
Brookfield, MO. McDonalds is the dirtiest, most rudest staffed McDonalds I have ever been to. We stopped in at 2 pm on a Monday on our way home from a trip. Every table had trash on it, was visibly dirty, and sticky. The floor looks like it hasn’t been swept in a week. The drink station is completely filthy with overflowing trash holders and pop splattered everywhere. The staff is not polite or friendly. They gave us our cups with liquid splattered all over them. My fingers had black stuff all over them after carrying the tray. If they had been busy, I wouldn’t have thought a thing about it but it was not too busy. Definitely don’t recommend stopping here.
… moreLisa
Ordered at kiosk and instructions stated that order would be brought to our table. An employee at the counter yelled out our number rather than bringing the food (by the way, you had to enter a “tent” number to even complete the order and pay). Tents were not readily available at kiosk. While we were eating, an employee drug a high chair across the floor very loudly to put it away. She did not wipe off the chair tray. None of the tables appeared to be wiped down. We spread out napkins to eat. Our order was in a bag even though we had opted for dine in. There were several flies in the restaurant and in the restroom. The restrooms were unclean and did not appear to have been tended to at all. This was at 2:45 in the afternoon, not during lunch rush. The McDonalds founders would be disappointed in the quality and appearance of the food served and in the appearance of the restaurant. They would be appalled at the lack of courtesy of the employees.
… moreTrevor Boley
Just received our drive-thru order and the one armed kid working the window does not like to be called bud just FYI didn’t know that was offensive, first for me.
… moreJaimie
If there was a way to put a zero rating I would put a zero rating this has got to be the most horrible customer service I have ever received
… moreWattenbarger Outdoors
Nasty slow over priced. No respect or care given. I can get better service and food at home I’ll never eat at any McDonald’s restaurants again.. ps you remove the shell before cooking you don’t smash and cook shell with it . Put the shell in trash not the food ✊
… moreMiss Glitter Piggie
The food was average however the service took a very long time we were waiting for a long time for an average order, there were some dead flies around and there were many health concerns including, an employee eating fries out of the box then putting them into someone’s order and another employee licking their fingers and not washing them before getting back to work, one of the drink machines were broken and I will not be going back!
… moreJohn Doe
No salt on fries. A metric ton of salt on the burnt burgers and they forgot my sauce.
… moreLiza McKenna
My family and I stopped into this location at 10:45 on May 19, 2025. We had to use the restroom as soon as we got into the location. We had to use the restroom and there was an employee that had walked out without washing her hands. I went to the manager and told her that she didn’t wash her hands. She stated they washed their hands behind the Food counter, which is not acceptable. There is a sign in the bathroom that says employees must wash hands before returning to work. I told the manager we were going to eat there, but we were leaving because of the unsanitary conditions. And there were no paper towels in the restroom to hold the door after the Employee left the restroom without washing her hands. Do better.
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