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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1420 Hampton Ave, St. Louis, MO 63139
Phone: (314) 781-8032
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Destiny Morris
i kid you not , everytime i come my order is wrong especially in the mornings for breakfast. this morning i ordered 2 sausage mcgriddle meals and one mcmuffin by itself. they gave me all mcmuffins. it’s actually starting to get annoying. and last time they messed up my order i went back to fix it. they were mad that i did that and even asked why did i come back. like if im paying for stuff i want my correct stuff don’t be mad because YOU messed it up. i would go back to change my order today to get my correct items but its not even worth the fight at this point. i only come here because its 1min away from my house. EDIT**** gave one of the sandwiches to my to boyfriend, one didn’t even have a meat patty, another one had a literal burger as the meat which wasn’t cooked and wasn’t absolutely so disgusting to the point my boyfriend immediately threw it up. i’m not even lying..i will not be back.
… moreClinton Jones
Waited an hour for 2 happy meals and 4 drinks, by the time I got my food the fries were also old and cold ( I checked them before I left but I wasn’t going to wait more for fresher fries)….then there was a roach on the drink station counter while I was filling my drinks, this was a curbside pickup by the way that I had to go inside to get. Employees in the kitchen were arguing about what food had been made and what people were waiting on.
This long wait cause some food I had ordered at a restaurant down the road that only took 15 minutes to wait on, to get cold.
This is the 2nd McDonald’s in the st. Louie area where I have had to wait at least an hour for food. If you can’t take orders due to the volume that is coming in via apps, turn off your online ordering for a short amount of time so that your staff can catch up. They can’t provide good food, service or a clean restaurant to prepare food in if you, the business, do not provide an environment in which to due so. You gotta “put down the shovel and stop burying your staff”. McDonald’s being the large entity that they are seemed to have stopped caring about the people that got them where they are, the quality of food they provide to the consumers and the clean environment to prepare that food in. If I see a roach in the daytime, an insect who normally comes out at night, then there is a huge infestation at this location. I can only imagine how dirty the kitchen is that I couldn’t see.
I go to McDonald’s for my kids, however, I have given this organization enough chances, I am done. I will be going elsewhere.
… moreThis long wait cause some food I had ordered at a restaurant down the road that only took 15 minutes to wait on, to get cold.
This is the 2nd McDonald’s in the st. Louie area where I have had to wait at least an hour for food. If you can’t take orders due to the volume that is coming in via apps, turn off your online ordering for a short amount of time so that your staff can catch up. They can’t provide good food, service or a clean restaurant to prepare food in if you, the business, do not provide an environment in which to due so. You gotta “put down the shovel and stop burying your staff”. McDonald’s being the large entity that they are seemed to have stopped caring about the people that got them where they are, the quality of food they provide to the consumers and the clean environment to prepare that food in. If I see a roach in the daytime, an insect who normally comes out at night, then there is a huge infestation at this location. I can only imagine how dirty the kitchen is that I couldn’t see.
I go to McDonald’s for my kids, however, I have given this organization enough chances, I am done. I will be going elsewhere.
Rosssk8ing
The owner and / or general manager of this restaurant are useless. I stopped going here for years because it took 15 mins every time I went there. Tried it recently and it went smoothly. Next day, same time, I’m waiting in the drive through for 10 mins. One car moves in that whole time. I and several others just give up and leave. The “fast” aspect of fast food is the only reason I get it. I sometimes go to other McDs in the city and county and they are run well and take my order and get my food quickly 95% of the time. Hard to blame the employees when this has been an issue for at least 4-5 years and they’re making poverty wages. How much money is this branch losing from people like me that just gave up?
… moreM Y K
Never in my life have I seen some bs like this… just went to this god forsaken McDonald’s about 30 minutes ago. MOST SIMPLE ORDER EVER. Double cheeseburger with ONLY Mac sauce and light lettuce. They gave me a burger with everything on it, which is fine that happens. What doesn’t happen is lazy workers using their grimy fingers To pick off all the toppings that they messed up and put on my burger, Before putting the toppings that I originally asked for back on the SAME burger with half of the toppings they put on there still there…. Now I’m left within a disgusting amalgamation of McDonald’s ingredients. Not sure how this is allowed to happen. Just make me a new burger like what are we doing? Thank God, I don’t live in St. Louis and will never have to go back to this McDonald’s again.
… moreRachel Westfall
Absolutely horrible. Young lady handing out orders had a complete attitude. Its free to be nice. Manager was hard at work while she was busy creating an attitude for the front end of the restaurant.
… moreNisa T
I had a really disappointing experience at McDonald’s today. I ordered a burrito and a lemonade through the self-service kiosk. There were only two people ahead of me, so I expected it to be quick. After waiting for 5 minutes, I was told that the burrito I ordered was unavailable and I had to choose a different item. I agreed and made a change.
Then I was asked to wait another 5 minutes for the lemonade, but was later told it still wasn’t ready. On top of that, the bacon in my meal had a sour, spoiled smell — it was honestly inedible. I was really frustrated and disappointed with the service and food quality. Overall, it was a very poor experience
… moreThen I was asked to wait another 5 minutes for the lemonade, but was later told it still wasn’t ready. On top of that, the bacon in my meal had a sour, spoiled smell — it was honestly inedible. I was really frustrated and disappointed with the service and food quality. Overall, it was a very poor experience
Saifali Maknojiya
1. No proper response to questions you ask.
2. Yelling at customers.
3. get a small coffee since you get medium or large they wont fill it up so may as well save some money.
… more2. Yelling at customers.
3. get a small coffee since you get medium or large they wont fill it up so may as well save some money.
Rain Rain
I had an issue either the staff and I’m very disappointed in the way I was communicated too. I will not be coming back to this McDonald’s because upon asking for help the workers that were working tonight at 9:03 were super rude. I then tried to call to talk to a manager, and the manager hung up on on me.. There was only one gentleman who was cleaning the floors that tried to help me, but then he gave me to someone else who was rude. Is this how McDonald’s trains their employees?
… moreWill Lubker
I ordered delivery. Everything was prepared as requested. The food was tasty. The driver was friendly. I would definitely order from this location again.
… more71stl3m
My friend and I placed three mobile orders on the app at 930pm on 5/15. Upon arriving to the restaurant, there was a line of cars. After waiting 10 minutes and nobody moved, I decided to pull around to the other side of the restaurant by the pick up window. There was a delivery truck and maintenance truck present who said the restaurant is closed, so I asked if anyone was still working and they said yes. On the payment drive thru door there was a sign saying “closed at 9pm”. I am curious as to why the app allowed mobile orders if the restaurant was already closed, and why there was no sign at the drive thru stating that the restaurant was closed. I asked the maintenance guys if they could get the person who is working since there were several people waiting for mobile orders and they said yes.
The maintenance guys never got the manager who was inside the restaurant, so I stood at the payment window knocking and waiting for her to see me while she was inside on the computer for approximately 5 minutes. I have videos of me knocking loudly and her not able to hear, whether it was due to the loud rap music she was playing or something else, I don’t know.
She eventually opened the window and I said that I see the restaurant closed at 9 but I was wondering why the app let me place a mobile order and she said she did not know and that I would have to return to the restaurant another time to retrieve my order. I asked her if she wanted me to put up a sign at the drive thru to warn other customers and she said she is newer to mcdonalds and does not have any supplies for that
Fast forward to the next day, the tornado happened and they did not have many employees working, so I asked to retrieve my order and they said they are too overwhelmed, and I realized it would be best if I came back another day. I returned Saturday and Sunday to a short staffed restaurant again, albeit that was not their fault due to the unforeseen circumstances.
On Monday I was able to retrieve my order during lunch time and it tasted great and the employees gave me no hassle as they knew that the restaurant had a closing that day.
Overall I am disappointed in mcdonalds for 1 allowing mobile orders to be placed despite the closed restaurant, 2 for lack of signage at the drive thru stating the restaurant was closed, and 3 in the contractors for not helping the customers to at least tell the person inside that there are people waiting at the drive thru, and telling her maybe to put up a sign.
However, one good thing that came from this experience for me was downloading the apps of other restaurants and seeing what deals other fast food places have to offer. I never go to the McDonald’s on Lindell because I have a terrible experience every time, and I’ll be adding this location to my list of McDonalds to never go to again as well.
… moreThe maintenance guys never got the manager who was inside the restaurant, so I stood at the payment window knocking and waiting for her to see me while she was inside on the computer for approximately 5 minutes. I have videos of me knocking loudly and her not able to hear, whether it was due to the loud rap music she was playing or something else, I don’t know.
She eventually opened the window and I said that I see the restaurant closed at 9 but I was wondering why the app let me place a mobile order and she said she did not know and that I would have to return to the restaurant another time to retrieve my order. I asked her if she wanted me to put up a sign at the drive thru to warn other customers and she said she is newer to mcdonalds and does not have any supplies for that
Fast forward to the next day, the tornado happened and they did not have many employees working, so I asked to retrieve my order and they said they are too overwhelmed, and I realized it would be best if I came back another day. I returned Saturday and Sunday to a short staffed restaurant again, albeit that was not their fault due to the unforeseen circumstances.
On Monday I was able to retrieve my order during lunch time and it tasted great and the employees gave me no hassle as they knew that the restaurant had a closing that day.
Overall I am disappointed in mcdonalds for 1 allowing mobile orders to be placed despite the closed restaurant, 2 for lack of signage at the drive thru stating the restaurant was closed, and 3 in the contractors for not helping the customers to at least tell the person inside that there are people waiting at the drive thru, and telling her maybe to put up a sign.
However, one good thing that came from this experience for me was downloading the apps of other restaurants and seeing what deals other fast food places have to offer. I never go to the McDonald’s on Lindell because I have a terrible experience every time, and I’ll be adding this location to my list of McDonalds to never go to again as well.