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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2605 N Illinois St, Swansea, IL 62226
Phone: (618) 277-0379
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Swansea, IL at 2605 N Illinois St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Swansea, IL at 2605 N Illinois St, for breakfast, burgers, fries, and more, or order online!
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McDonald’s in Swansea, IL United States – Apple Maps
View details about McDonald’s in Swansea, IL United States on Apple Maps. Address, driving directions, images, nearby attractions and more.
Reviews
klove618
I always have an occasional problem at this location because the food is always cold. Whether it’s the fries or the chicken nuggets, one of the two is never hot. This go round we ordered chicken nuggets and large fries. When we got hot to feed the kids and half of the fries are missing out of both of the fry box. We got a medium size fries in a large. This only happens at night. I’ll just go in the daytime from here on out. Check your order before you leave so you know everything is there. And the fries were old as you can see in my pictures.
… moreNyah Willis
I’m pregnant and PISSED. Waited 20 minutes for my order just for items to be missing. I order 2 apples, I’m hungry. Like usual. Idk why I come here. They don’t answer their phones. They just hire a bunch of useless people.. terrible manager, and very unorganized. WORST MCDONALDS IN THE AREA. You might as well go to the drive thru. Kiosk inside and if you pay at the counter, it’ll take them 15 minutes. Maybe more because they don’t know what the hell they are doing. Every customer was angry. Every. Single. One. Don’t feel bad if you get pissed. I’ve worked McDonald’s and this is the worst. Never thought I’d be this pissed at 8am…
… moreErin DeVore
Edited: automated response and when you click the link the “owner” posts you get an email automated response. They obviously don’t care.
No wonder you have a 3⭐️ review on Google. Filet o’fish tastes and looks like it was refried old and nasty, not fresh at all for ordering it plain! Fries over cooked and taste old. This is after having to wait for my order to be brought out. Tried calling and no one answers and a fax machine starts beeping. Won’t waste my time or money here again I know that!
… moreNo wonder you have a 3⭐️ review on Google. Filet o’fish tastes and looks like it was refried old and nasty, not fresh at all for ordering it plain! Fries over cooked and taste old. This is after having to wait for my order to be brought out. Tried calling and no one answers and a fax machine starts beeping. Won’t waste my time or money here again I know that!
N Lawson
Absolutely ridiculous especially after having me to pull forward and wait an extremely long time. After 2 try’s, you still did not get it right. If I could give zero, I would because the fries were just as nasty.
… moreAxel Sorensen
Ordered 2 triple cheeseburgers plain meals and they were only double cheese and they had the entire works on it. They forgot our fries and when they gave us fries they were cold. Ordered 4 drinks and all but 1 were wrong. One of them tasted like a mixed drink between coke and dr. Pepper and we got a orange drink which we didn’t order at all. Plus an employee was telling people that they couldn’t sit inside to eat.
… moreJames alt
Waited 25 minutes at the front counter after placing order on kiosk. Never got the order… No one around to request refund. Just had to leave to get to work. The place wasn’t that busy but they were screwing up what they had. Doordasher canceled her order while I was there. Guy came in from drive thru after waiting 20 minutes in car for two sandwiches. At least five people working, not busy should of been easy. I don’t understand where the owners are, but I guess the staff knows they aren’t around and can do what they want. $20 wasted, but what else could I do.
… moreGerrarosh McCoy
Tonight I had an extremely upsetting experience at this McDonald’s during the overnight shift. The manager on duty was very rude and unprofessional. Our food was cold, and when I addressed the issue, the situation escalated instead of being resolved.
What is most disturbing is that the manager threatened me and my disabled child. No customer—especially a child with a disability—should ever be treated this way. This behavior was completely unacceptable and alarming.
Because of this experience, I will never return to this location. I hope corporate takes this seriously and addresses the conduct of the overnight management staff, as this reflects poorly on McDonald’s as a whole.
… moreWhat is most disturbing is that the manager threatened me and my disabled child. No customer—especially a child with a disability—should ever be treated this way. This behavior was completely unacceptable and alarming.
Because of this experience, I will never return to this location. I hope corporate takes this seriously and addresses the conduct of the overnight management staff, as this reflects poorly on McDonald’s as a whole.
Jennifer Stephens
At 1015pm on a monday I waited 30 min in line with only 3 vehicles in front of me. When I finally got my food it was all cold. A double cheeseburger and small fry. If I wait over 30 min I would think my food is fresh made and hot. The cheese didnt even melt to the burger it was that cold. Fries were brown and cold. Sure hope I dont get sick now that im thinking if it. I know places can be short staffed but then atleast if it takes long let the food be fresh.
… moreJen Hirschl
I live in Swansea and I frequently visit this McDonald’s due to it being closer to my home. The service is so bad that I feel like I have to go to the Belleville McDonald’s just to get good food & good service. If you ask for your food made to order, you’re gonna be waiting for hellas & if you’re not waiting, your food is gonna be cold. There is no in between. Oh & Attitudes just nasty . . . you would think that you called them out their names. Just overall a no.
… moreBryan Cassady
3 cars in line ahead of me. I ordered a big Mac meal. Waited 1 hour. Didn’t even want the food after I paid and had to wait.
… more