Tsunami
Despite waiting for 25 minutes for my curbside order both burgers were completely rare when they were given to me? Idk man I feel like its just non stop issues with this branch.
… moreDave Gregor
Bought gift ten 10 dollar gift cards for a friend to hand out to homeless. The manager rung up the cards and made sure they were all ready to spend. She was very helpful and friendly. Very impressed with her attitude and efficiency.
… moreDave Rudloff
The whole McDonald’s chain has transformed over the years, and not in a good way! Kiosk ordering spreads germs. Customer service is in the toilet. Seating couldn’t be more uncomfortable. Both Edwardsville locations leave a lot to be desired.
… moreNicholas Wagenbrenner
This is consistently the worst McDonalds I’ve ever eaten at! The nuggets are always tough as shoe leather, the burger buns are stale and the patties are cooked to death. You rarely get good fries either. The dining room is always messy, and the employees are either on their phones or just standing around. I don’t get it. Who runs this place? We had to rip our hamburger buns apart instead of chewing them tonight. I swear the only thing good about this McDs is the beverage machine! I see the owner responds to people, but what’s the point? We’re telling you what’s wrong. Fix your business! Everyone needs re trained, or fired. You have to be losing a lot of money due to lack of management. Today there was no one in the lobby and 3 cars in drive. We still got TERRIBLE food! Make it make sense!
… moreNire Smith
see i been real nice but If i kindly and very respectfully ask to have fresh food and yall re drop the same old food again that makes soggy fries dripping w grease pls expect a crash out. the last 2 times yall did it i j accepted it but it’s rude and tastes horrific not to mention i paid for it to taste this bad? this just happened at 6pm 9/24 and it’s the same ppl that do it.
… moreErnie Tidball
Very slow McDonalds. The employees couldn’t stop arguing each other. Very poorly mismanaged. I ordered two French Vanilla Iced Coffees and they both tasted and look completely different. Terrible service. Some of these employees should be fired!
… moreAlec Boyens
Messed up my food twice (same order) It is what it is. Do not take reviews as gospel to what will happen to you, but this did happen to me
… moreCorey Fraine
They have an employee who is eating the inside of pickles and putting them on people’s burgers. When I opened the burger they were balled up.
… moreEmma
The drive thru was horrible. All the people who work there have attitudes.
Going inside there’s a waitlist basically everyone needing their drinks because the workers forgot them.
They didn’t get my order right, they gave it to someone else. Ended up getting half my order wrong AND cold. Forgot sauces and straws.
I understand working minimum wage and getting slammed in fast food. But there is no right for it to be the same exact place every. Single. Time.
Either find better people for management and drive thru orders or shut this location down.
… moreJacob Metcalf
I ordered a bacon egg McMuffin and they forgot the egg, had three different order stickers slapped on a wrapper they didn’t bother wrapping.
McDonald’s is a sad corporate shell of what it used to be. Instead of a fun treat it’s now your local ration station. Everything is grey and lifeless.
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