Susan Parker
Great McDonald’s in a cute little town in Monticello, IL! Clean and fast! Love the huge grainaries overshadowing the restaurant!
… moreRachel
Since their phone is not working I guess I’ll leave a review. I ordered a Mcdouble only Mac sauce and shredded lettuce. Was missing the cheese.. please train your employees properly. Cheese still comes on a Mcdouble if it’s plain so why would this be any different?
… moreNathan Emmert
Just ordered 2 chicken strip meals in the drive thru…got 2 cheeseburgers and 1 fry instead. Don’t worry, the receipt and drinks were correct, just not the food.
… moreDillon Nelsen
North of 50% of the time our orders are wrong. The average wait time is over 10 minutes with bad examples being 20 plus. It’s embarrassing. The singular reason this store is still getting business is there is no competition around here. It’s so sad what this McDonald’s has become and the town talks about it don’t think it’s a few disgruntled people
… moreLaura Minton
If I could give negative stars for service I would! Waited fifteen minutes for a sandwich and hash brown in the store.Then, they were out of lids.For my drink, I was the fourth person to tell them they were out of lids.She chucked a lid at me across the counter and was rude about it.I would never go here if I didn’t work so close
… moreKaite lynn
I order my food and it almost took thirdly minutes to get my food I order two drink and a double quarter pounder and one fry and instead of doing there job they where looking at a screen and saying good job guys instead of work
… moreKyle Hunt
Nice quiet small town McDonald’s. Super friendly people and as always a great priced breakfast.
… moreVirgil Niles
I ordered a quarter pound cheese deluxe combo. My hamburger was lukewarm as well as the french fries. And what happened to the hamburger that actually looked like a quarter pound burger? Instead of a flattened out whatever
… moreSamantha Fuller
I understand everyone has bad days, and I try to keep that in mind. But I’ve had several experiences with rude employees at this location, and sometimes wait 10-15 minutes for my food. With the prices they’re charging, it’s not worth it anymore for poor customer service and long wait times.
… moreTheresa Peterson
Was just there and you tried yo serve me a drink that I clearly watched the employee put his hand into the side of the cup touching the ice before moving it over to be filled with tea. That was disgusting! Glad I got it and had a new one made. You need to train your workers better.
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