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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 804 S Main St, Normal, IL 61761
Phone: (309) 590-5552
Website: https://www.mcdonalds.com/us/en-us/location/IL/NORMAL/804-S-MAIN-ST/88.html?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Evan Gonzales
The video sums everything up about this place. I ordered at 10:03 PM. I left at 11:03 pm. I ordered 2 items. One being the big Mac atrocity you see. I stared at my order for 20 minutes while people coming in after me left before me. I had to ask someone doing lobby work to hand me my order. My snack wrap wasnt wraped, my big mac is… inside out. And it was cold when i got home 2 minutes later. Thank you come again
… moreJ
I don’t remember his name, I believe it started with an N, young gentleman. He brought out our food to one of the curbside spots around 10pm Friday night and was super nice and cheerful. I’ve seen him around before and just love seeing him come up to my window. He seems like he takes a lot of pride in his job, please let him know he is greatly appreciated!
… moreMoh7 Tam
I went to McDonald’s today around 11:05 PM to pick up my order, and I was treated with complete disrespect.
The cashier was extremely rude, aggressive, and unprofessional. She yelled at me saying, “We are closed, get out of here.”
This was not only disrespectful but made me feel targeted and unwelcome. No customer should ever be spoken to this way. This behavior is absolutely unacceptable and shows a serious lack of training and management oversight.
I was so angry and uncomfortable that I will never return to this location again. If management allows employees to treat customers like this, they don’t deserve anyone’s business.
… moreThe cashier was extremely rude, aggressive, and unprofessional. She yelled at me saying, “We are closed, get out of here.”
This was not only disrespectful but made me feel targeted and unwelcome. No customer should ever be spoken to this way. This behavior is absolutely unacceptable and shows a serious lack of training and management oversight.
I was so angry and uncomfortable that I will never return to this location again. If management allows employees to treat customers like this, they don’t deserve anyone’s business.
Gregory Shelton
This McDonald’s is very clean. The tables were neat and clutter free.
The self order kiosk is user-friendly and simple to use.
The food came out in a timely manner. Everything was hot and fresh.
Definitely recommend if you need something quick.
… moreThe self order kiosk is user-friendly and simple to use.
The food came out in a timely manner. Everything was hot and fresh.
Definitely recommend if you need something quick.
Joe West
Very easy to find parking. The staff and management are always so caring and considerate. They truly care about the guest’s experience. They define the term “customer service” and they are always going the extra mile to ensure that the guest has a very good meal. Thank you for having such wonderful people working at my McDonald’s.
… moreMilfchele H
We had a mobile order and they gave us one of our items and had us pull forward. We sat there for 10 minutes and I finally had to go in and our order was just sitting on the counter. I didn’t have time to wait so of course the food was cold.
… moreXander “Zanman12” Bosquez
Came through after work to grab a quick bite through the drive-thru. Got 5 minutes away and the food was made wrong, and cold! Don’t understand how I get pulled forward when it wasn’t busy, and get cold food on top of it. Do better.
… moreMichael Anderson
I went here Sunday morning about 6 am. I know this is a big college stop, but the workers and management need to clean up on a regular basis. The pictures tell you all you need see. One has a mop bucket not being used right next to a pile of fries. I used the men’s room with the intent of getting breakfast after. But after seeing all this and at least 6 workers just standing around talking. NO one was doing ANY cleaning or pick up. This place should be shut down (at least investigated) by the health department in my opinion
… moreValerie Dennison
Was short Sandwich on my order, as was awaiting my order 2 drive thru customers had to come in cause their orders were wrong also. The employee was rude and went as far as to say God help her before she snaps on me, seriously your upset cause u keep messing up. Order was completely made wrong. Was so offended that we left without even eating all our food.
… moreLatasha Bolin
The manager named Hugo is a rude individual. I was in the lobby and he screamed at a door dash driver all because the driver was asked to get a extra ranch. Then the same door dash driver had another order and he refused the order to him.
… more