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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 100 W Sauk Trail, Chicago Heights, IL 60411
Phone: (708) 756-2218
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Related Web Results
Fast Food in Chicago Heights, IL at 19767 S Halsted Street
Looking for Fast food near you? Visit McDonald’s in Chicago Heights, IL at 19767 S Halsted Street, for breakfast, burgers, fries, and more, or order online!
Fast Food in South Chicago Heights, IL at 100 W Sauk Trl
Looking for Fast food near you? Visit McDonald’s in South Chicago Heights, IL at 100 W Sauk Trl, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Chicago Heights IL – Facebook
. $. . Open now. . 19767 S Halsted Street, Chicago Heights, IL, United States, 60411. Links. . mcdonalds.com/us/en-us/location/il/chicago-heig… Contact …
Reviews
Anthony Green
Absolutely the worst McDonald’s I’ve ever dealt with.
Every single time your drive-thru staff messes up.
Please pull up to the second window.
You have to come inside because you were supposed to pay at the first one though
Taking other people’s orders while I’m sitting there. Waiting for you to answer my drive-thru spot.
I’m done. There’s a reason why you’re one star reviews are creeping up.
Your whole staff is terrible. Except for one kid that was working inside.
Edit as a doordash driver. I come in there and the manager running the shift acts like I’m an inconvenience, she literally carries the food right by me and brings it over to a window and tells me like a child that that’s where the pickup is.
What the heck is wrong with this place? If I could give you guys zero Stars I would.
McDonald’s go ahead and send me the request to contact corporate because you all need to close this location. The owner operator doesn’t deserve a penny of your share.
Avoid this place like the plague. I hope one day I come by and see it closed.
… moreEvery single time your drive-thru staff messes up.
Please pull up to the second window.
You have to come inside because you were supposed to pay at the first one though
Taking other people’s orders while I’m sitting there. Waiting for you to answer my drive-thru spot.
I’m done. There’s a reason why you’re one star reviews are creeping up.
Your whole staff is terrible. Except for one kid that was working inside.
Edit as a doordash driver. I come in there and the manager running the shift acts like I’m an inconvenience, she literally carries the food right by me and brings it over to a window and tells me like a child that that’s where the pickup is.
What the heck is wrong with this place? If I could give you guys zero Stars I would.
McDonald’s go ahead and send me the request to contact corporate because you all need to close this location. The owner operator doesn’t deserve a penny of your share.
Avoid this place like the plague. I hope one day I come by and see it closed.
Jeanine R
I recently visited this McDonalds to meet with a client to practice interview questions. The racist- disrespectful- discriminatory manager approached me to tell me I could not promote a business, which I was not, No company logo on my clothing. What if you work at Orkin, FedEx, Amazon, Jewel etc. and you come in dressed in your uniform, is that promoting a business?
The manager then approached me again to tell me I was on camera and the franchise owner was watching. I said that it is ok, could the owner please come talk to me because I did not understand what the problem was.
I was approached for a third time by the racist- disrespectful- discriminatory manager to once again tell me I was being watched by the franchise owner and she now was threatening to call the police. She pointed to the 30 minute limit sign. (at that point i was probably there for 31 minutes, this included the time I waited to get my order). I once again asked to speak to the franchise owner because I’d like to know what the problem was and I was OK with her calling the police to address this non-issue. The person I was with placed an order to allow us a few more minutes.
The manager came out for the fourth time, she was/is still racist- disrespectful- discriminatory, to reiterate I was on camera, the franchise owner was watching and she was going to call the police. I, again, said I was OK with the police coming and would like to speak to the franchise owner to get clarification on what the problem was. At this point I realized I could not subject the person I was meeting with to police interaction, so we left and had to continue our practice interview out in the cold.
I called the corporate office to make them aware of this manager’s racist- disrespectful- discriminatory attitude and that is a representation of the entire company. I also requested to hear from the franchise owner, that has not happened as of now, a month later. I would like to know what other franchises/businesses this owner has. I certainly DO NOT want to support any racist- disrespectful- discriminatory businesses.
Also this place is FILTHY.
On a different note the cashier was an awesomely kind human being, the manager should take a lesson from her co-worker to learn how to behave appropriately in the work environment.
… moreThe manager then approached me again to tell me I was on camera and the franchise owner was watching. I said that it is ok, could the owner please come talk to me because I did not understand what the problem was.
I was approached for a third time by the racist- disrespectful- discriminatory manager to once again tell me I was being watched by the franchise owner and she now was threatening to call the police. She pointed to the 30 minute limit sign. (at that point i was probably there for 31 minutes, this included the time I waited to get my order). I once again asked to speak to the franchise owner because I’d like to know what the problem was and I was OK with her calling the police to address this non-issue. The person I was with placed an order to allow us a few more minutes.
The manager came out for the fourth time, she was/is still racist- disrespectful- discriminatory, to reiterate I was on camera, the franchise owner was watching and she was going to call the police. I, again, said I was OK with the police coming and would like to speak to the franchise owner to get clarification on what the problem was. At this point I realized I could not subject the person I was meeting with to police interaction, so we left and had to continue our practice interview out in the cold.
I called the corporate office to make them aware of this manager’s racist- disrespectful- discriminatory attitude and that is a representation of the entire company. I also requested to hear from the franchise owner, that has not happened as of now, a month later. I would like to know what other franchises/businesses this owner has. I certainly DO NOT want to support any racist- disrespectful- discriminatory businesses.
Also this place is FILTHY.
On a different note the cashier was an awesomely kind human being, the manager should take a lesson from her co-worker to learn how to behave appropriately in the work environment.
Evert Benavides Paternina
Today I ordered a milkshake through the app, but it was never delivered. I went to ask about it and they told me they weren’t taking any more shake orders. I went into McDonald’s and there was absolutely no one there to help. When I finally got some help, they just asked the manager, and he just said, “I told you I didn’t have any more orders.” The staff acted like I didn’t exist. The service is terrible and they have so little empathy. But what can you expect if the bosses promote bad service and if they don’t like to work, they shouldn’t even bother.
… moreSister Hazel
I just went through the drive through today and ordered a Mcchicken with ketchup, fries and a Dr. Pepper. Unfortunately, instead of ketchup, they loaded my Mcchicken with tons of mayonnaise and lettuce. i don’t mind it this way but it’s not what I ordered. i’m trying to lose weight and did not want all of the mayonnaise and they were very generous with it. Please make it the way we order it. Thanks.
I’m editing this to add that my fries are a bit underdone. Could have definitely used a bit more cooking time.
… moreI’m editing this to add that my fries are a bit underdone. Could have definitely used a bit more cooking time.
Gwen Tipton
Service at this location completely sucked I asked for my food to be cooked to order. My food was not hot when I asked the manager for it to be cooked to order. She looked at me and told me that we just changed over. Everything is fresh. My nuggets were not hot. They were not fresh out of the grease they were from when they did change over and they had been sitting there for a little while. When I asked her to remake them. She got an attitude with me told me they refresh. . When I asked her to remake them. She got an attitude with me told me they refreshed and then told me if I don’t want it I can just get a refund or well. She’ll give me a refund. Her attitude was horrible. Her name was Theresa, but she’s walking around looking like the secretary from monsters ink!!!!! Beyond rude she needs to be fired when I asked for my original receipt since the kiosk didn’t give me one she told me no because I didn’t make a purchase and I wasn’t a customer! She will never amount to anything other than someone who flips burgers!! Def NEVER going back here again!!!
… moreLuis Figueroa
I would give this place a better rating, but they don’t clean much and I needed to clean the table and bench. It’s nice that they have a playground (not many McDonald’s have them anymore) but hygiene is very important, especially in restaurants.
… moreVirginia Limon
I have been here many times and the manger on the morning 8 am shift she is a witch. She is rude, not helpful at all, speaks under her breath, and talks to customers like she has a chip on her shoulder or something. This job for her is only a paycheck and must hate being at work. I asked her if she could move my order to inside for pickup. The line outside was extremely long more than 15 cars in drive thru Inside was empty no one was inside the store. She rolled her eyes and said if you want your order you will have to get in the drive through line. She was not even helping with the drive thru just standing there fiddling her thumbs while everyone else was working and helping out. Who hired this gal where is her customer service etiquette. I can’t my order and went somewhere else. We customers don’t have time for those kind of Manger’s in the morning when we stop before work.
… moreMarquis Mac
I go here every night, and I have a young lady make my coffee. It’s always Fresh And has a great personality and great customer service. Please hire more Staff like her. I asked for her name, and they told me her name was Orallis or something like that sorry if not correct In all, you have a faithful customer.
… moreSamantha Lathus
Laziest management, accidentally put a coffee for drive thru to lazy to tell the drive thru or even put a code so I can quickly pick it up. Make it makes sense I’m inside you could simply tell them… and then wonder why robots are taking orders because they don’t want to work
… moreJen Voigts
My fries and chicken nuggets were cooked in extremely old oil and my sprite tastes like water.
Absolutely nasty food. Won’t go there again.
… moreAbsolutely nasty food. Won’t go there again.