Taylor Mcknight
If i could give the place negative stars i would. my husband sat at the speaker for atleast 5 minutes before pulling to the window just for the skinny boy in the window to come at him with an attitude, threaten him an tell him to pull around front implying he wanted to fight. my husband pulls around front and comes in asking about ordering tacos to then be told he was banned and that the cops were called. he tried to ask for a manager before things erupted just to be told there was no one there. i would like to make a formal complaint on the employee and will be coming first thing in the morning to speak to a manager.
… moreKelly Brown
I drove to get food for my family and I had really bad experience with the cashier. She was very rude. She had an attitude for everything that I was asking. I told her to charge me extra so I can get extra Oreo on my shake and she just dumped the whip cream with her hand in front of me to the trash and just poured oriole and All over the cup and then I ask for extra range that I was gonna pay that extra money and she said she wouldn’t that my limit was 2 buttermilks even if I was will to pay for it she told no .. and my fries wore old and cold my order was disgusting every not fresh and employees act like they don’t want to be there . Very disappointed and won’t be back and the cashier name was Elena L I hope she has a better day. Because treated costumer like that is not ok.
… moreKeke Johnson
Went through the drive thru tonight. Its a little girl that has the worst customer service. No suggestive sales, no up sales, she has a very nasty attitude. Ive here her a few times and everytime she always have a attitude. Tonight I get to the window I ask her about my drink size cause I ordered a large I recieved a medium. Then my top isn’t on my cup all the way so drink is spilling everywhere. So I asked her for some napkins she going say she put em in the bag. But I know she see all the drink on my hand and cup. Then she gives me the bag with a super attitude. So I get the napkins out the bag. Then I ask her ranch and taco sauce she going say “OH MY GOOSH AND SLAM THE WINDOW CLOSE!!!!” Rhis isn’t the first time she’s has done this and got my order wrong. I went a couple days ago and ordered 4 tacos and got home and all I had was 2. Her attitude is definitely the wrong one to have in customer service…
… moreCharles Chapman
I work nights, and it never fails this location won’t serve drive-thru unless it’s door dash or some other food delivery service or they will claim their system is down. Here’s a helpful hint, SHUT THE PLACE DOWN AY MIDNIGHT AND DON’T FALSE ADVERTISE 24 HR DRIVE-THRU TO CUSTOMERS AND TURN THEM AWAY!
… moreRaven Potter
Firve stars only because my husband works here so if you go and he is working you will be getting fresh food, other than that if anyone else is working I tend to get really dry or older food. And the people who bag the food do not bag the orders properly most of the time. The sourdough breakfast scrambler that they just came out with I hope becomes a permanent menu item it’s absolutely delicious and probably would still be delicious even if it wasn’t super fresh, good food overall though:)
… moreHeather Stevens
I swear, the last few times I’ve ordered from here, nothing is correct. And I mean nothing. Spent $30 only to not be able to eat it. How does a jr bacon cheese burger only have cheese on it? How does a jumbo jack only have cheese, lettuce and mayo? And worse part, they never ever answer the phones no matter what time you call.
… morePam Chioda
Order taco NO TACO SAUCE as I am allergic. Stated it MULTUPLE times, confirmed with cashier. Get home not only is the taco sauce on them but XTRA! No one answering the phone. Place was NOT busy as I was the only car in Drive thru before and after my order.
… moreValerie Martin
I always use their Drive thru early in the morning after work. A lady by the name of Crystal always helps us. I just had to ask her for her name because, she always has a smile and my Order is never wrong. I believe employees deserve special recognition and a great thank you!
… moreRob Conley
I have loved Jack In The Box for years! The tacos and jumbo jack are my go to. Would love to see them back in Jersey! My must go whenever I go to Texas.
… moreErin VanDusen
To day I purchased the “Gremlin box” is a limited-time “Gremlins Midnight Meal” at Jack in the Box, which includes two chicken strips, two tacos, onion rings, halfsie fries, a drink, and a limited-edition Gremlins air freshener. NOT worth $12!!! Not only did they try to collect payment when my order was already paid for through the app, only 4 onion rings and no Germlin air freshener and no explanation. Just handed me my order throught the drive thru window and shut the window. Period! Didn’t ask if I needed anything.
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