McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
A.
I have never liked this McDonald’s, but I’ve also never had breakfast here until now. The breakfast staff are wonderful. The food is hot. They serve plenty of butter with the pancakes. The syrup is warm. The restaurant is clean. They aren’t yelling at each other and the order was exactly as we ordered it. Definitely will return for morning service here. As always, I suggest you skip the afternoon.
… moreChris McCarthy
Hands down the best McDonald’s experience I have ever had. The woman taking our order was clear, professional, and efficient. The type of person that should be training every person who ever talks to customers in any field.
Then the most adorable man over 55 was smiling with his head out of the second window holding our bag as we approached.
It’s wonderful to see that a chain like this still can focus details and impress people like me, who hates everyone in customer service.
… moreJairo Cruz Better Homes and Gardens Real Estate
Stopped by for a quick lunch in between appointments and received the wrong sandwich. Thankfully I didn’t get too far before realizing and the staff was kind enough to replace it with the right order except this time it was undercooked causing me to spit it out my window and had to wait until after my work day to eat at home. Make sure you check your order for accuracy before driving away
… moreDonna Clark
I went through the drive through on Saturday 10/4/25 around 7:30 am I ordered a small coffee, a oatmeal, and a number 2. Well I pulled up received my order set my bag aside took a sip of what I thought was coffee and my coffee wasn’t coffee at all it was warm water with cream and sugar. With the price of fast food now days you think the worker would be more efficient when making your order. Believe me this isn’t the first incident when I went to this McDonald’s bought fries they were do salty I had to throw them away. Others have told me of them having issues with their orders. I will now longer go to this McDonald’s in Spring Grove IL. If you do go there check your order well before leaving the window including your drinks.
Unhappy customer.
… moreJames Fabian
Completely different now since they remodeled, nobody works in the front of the store anymore, very strange experience totally cold and distant, there’s nobody near the two registers that there are to take your order
… moreFernando Resendiz
I love the people that works there, they are nice and happy environment BUT there is only one problem, the Ice cream machine seems to be down all the time, either need a new machine or need to hire a new company that can fix it, but everything else so far so good….
… moreR&K VanDyke
Came here for a quick bite through the drive through. We added orange juices for everyone.
Opened the second orange juice and saw a shorter brown- almost black hair. So gross!
Went back to McDonald’s to show them.
First they said they would only give me a new orange juice. Would you want a new one after seeing that? Not me. And I’m definitely not giving that to my kids, for whom the orange juice was for.
Asked to speak to a manager. The manager showed up, refunded the money for one orange juice, and walked away. He didn’t even look at me.
This could have been resolved easily if he could have said I’m sorry. Nothing.
His name is Crimson. He was horrible. In fact his hair seemed to the the same length and color, was black and was unkept, for food services.
The only person who tried to be helpful, but is not given authority to do so was Stephanie. She said she wanted to refund my whole meal and apologized on the managers behalf.
Seems this location could use proper customer relations training.
I intend on contacting the Bear Family, who owns this location.
… moreCheryl Cain
Went thru the drive thru was told to wait in the reserved drive thru space 2 . Waited over 30 minutes and they still never brought me out my food had to finally go in to get it and they didn’t even have it ready or nothing. This was my first visit to this McDonald’s and my last. This was totally unacceptable by all means.
… moreJoseph Bhalla
Customer service was awesome, we ordered one Mc double, one Baffalo ranch wrap and one 4 pc Mccryps. All was good, except two pc of mc Cryps , there were undercooked and tasted bad.
… moreLeonard Washington
Took them 15 minutes to make me a bacon double quarter pounder meal and they didn’t even put the bacon on it. Your prices are high and service is bad and slow. What do you have to offer at this point?
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