Leena Pandey
If you ever unfortunately must go to this location, do not dine-in. You will be disappointed with the service, quality of food (even for McDonald’s), and lack of staff in general. Don’t bother paying with cash, you will be waiting 20 minutes until an employee shows up at the register. The drinks are watered down, they are unable to serve the correct order and then it will take another 20 minutes until you can find an employee to fix your order.
… moreJim Powell
This store is poorly managed. I sat and waited outside for a curbside order twice to find out that they lost my order. I went inside the second time this happened and they wouldn’t do anything for me. And they treated me like they could care less if I was charged on my credit card but never received any food. Also, the food here tends to be served cold. I’m ok with cheeseburgers served not warm, but cold fries is terrible. Never going back to this poorly managed McDonalds again. McDonalds is currently overpriced, and all McDonalds food and service has really gotten pretty bad. Don’t be buying McDonalds stock.. that’s my tip of the day! 🙂
… moreBraden Dvorak
Food isn’t bad actually quite decent, don’t even bother ordering table service because you’re still going to have to get it yourself in the front. Bathrooms have weed smell. Staff is friendly and they are able to correct the order. Waited over 20 minutes and ordered a frappe which was completely melted, the order was never brought out in the pickup shelf.
Update 10/8/2025: For a week after I posted my original review above they’ve started bringing out orders. They’ve gone to their old ways still don’t expect them to bring your orders to the table.
Update 11/20/2025: They have been getting slightly better at bringing out orders to the table, being a regular at this location they are on and off at being consistent.
… moreJon zych
We ordered two daily double meals with barbecue sauce and diet cokes we we were getting back on road I checked our order they got it right except I got no nuggets this happened the weekend before also I went inside only to be ignored so I had get back in drive through they gave me my nuggets I asked how do you put the sauce in the bag and not check for nuggets in the bag she wouldn’t answer no excuse or apology just gave me the nuggets must be a harder job then it looks
… moreLuis Vargas
Ordered a QPC, my burger and fries were great! This was my first visit to this location and I did find it odd that there was no soda fountain in the lobby, no cashier to engage with customers and very limited human interaction with the staff. I received my order promptly from a young lady who was really nice but that was the extent of the interaction as we ordered from one of many kiosks which seemed to be the only way you could order inside. The place is nice and modern but feels fort of cold and unwelcoming to a degree. Idk either way good food!
… moreJames Henckel
Slow, expensive, rude.
Worst McDonald’s in Rochester.
I expect them to be out of business soon
… moreClumsy Tripper (Trip! )
I love its Europian design and wear, when I’m hungry for this Mc.Donald’s I ate here
… moreChristine Rule
Love the large tables and windows. Clean, friendly staff. Nice place inside to chat with friends or get some work done.
… morePearlistic
Don’t bother getting table service on mobile or table number they ain’t going to bring it to you. Their workers should always bring it to you no matter if it’s busy or not
… moreAlexander Martinelli
Worst breakfast ever. Further my hot chocolate was basically tan colored milk. I had to add chocolate powder when I got home.
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