Jamie Romero
The app is once more down today. I have paid for my order, but I’m not able to get it. There’s no chance of getting a refund for several days. This is the second time it’s happened this week. I’m done with McDonald’s. Done with the app. Done with their points and their rewards and all this nonsense and lack of customer service. They refuse to correct the issue at the restaurant, all it would have taken is giving me my measly $5 meal for free. It’s not my fault the app is down, but now I don’t have lunch. Shame on you Mcdonald’s, you should know better how to serve your customers, and now you’ve not only lost my business, but I have made other people aware that you don’t take care of your customers, and they can take their business to the other hundreds of restaurants offering value meals that actually have functioning apps.
… moreTopher James
The gentleman that took my order in the drive thru was a bit rude. “Are you using the mobile app and NO we don’t have coke at all” okay….the way it was said could have been better. Hello, are you using the mobile app this evening? Perfect, Unfortunately we are out of coke at the moment is there something else I could grab you?” I’m a general manager for a pizza place, it’s not hard to have good customer service. You are open 24hours a day, don’t like working the late shift, request to work a different shift. Work issues are work issues not customer issues so please be kind to customers.
… moremike lafave
By far the worst McDonald’s food I’ve ever had. We ordered 2 big Mac grinch meals. Both fries were only 1/2 full and I’ve seen better looking fries under a car seat. The big macs weren’t any better. The buns were tougher than over dehydrated jerky. Soggy lettuce with very little sauce. To top it all there was no seasoning or bag for the fries. On a positive note, you can only improve from here. However don’t take that as a challenge.
… moreAlecia castro
I come through here a lot during the morning afternoon and night shift the breakfast manger named kelly and Chelsea are Rude and disrespectful and there has been countless of times I’ve came into the lobby and your assistant manager. Melissa was helping me out and taking care of my order and when she came up to me and she smelled like straight garbage and there is also a heavier set guy that works I see him sometime on night shift he smells like straight up garbage too I thought there was something in the employee policy that crew members and managers are supposed to smell Tolerable mcDonald’s, this is unacceptable. It makes me not even wanna eat here and spend my hard earned money. and then they messed my food at three times. I don’t know what’s going on in the back of the kitchen, but I told them I wanted to no Cheese, onions, and there was onions every time please do better McDonald’s Calumet
… moreAlannah Beeman
I ordered this food on doordash and it was absolutely terrible. I wasted money because I couldn’t even eat it it was so bad. They made it immediately after I put in the order. I waited about 25 minutes just waiting for a dasher to be assigned and it was a dasher from two rivers, and that drive there and to my house from two rivers is then long. So my food was absolutely cold, no flavor, and there was also hair in it! And this is not the only bad experience I’ve had. I have had a bad experience whenever I eat from this specific McDonald’s. Just awful.
… moreLaceytrosper
The last few times I’ve gotten chicken nuggets they should have been called rubber nuggets. Clearly you are serving old, stale food. I’m tired of wasting my money. Quit serving old nasty food.
… moreSquaw Vandehei
They made a bit of a big mistake…BUUUUTTT they fixed it and even reimbursed for it so I’d say that they still deserve a 5 star…they fixed it apologized and reimbursed which r my 3 rules for a mess up n they did it perfectly so even when mistakes have been made this place is good…also first and likely last time I will have this problem as I have been there before and there was no mistakes it was a one time thing so nothing but compliments to this McDonald’s
… moreJavier Gonzalez (Hard Fighters)
Don’t trust this place I don’t feel like explaining my whole situation. All I will say is I trusted them in a time of need paid for my food then had to wait 48 hours to get refunded because they refuse to make my food claiming that there system was down.
… moreJustin Jandrin
I take my boys there and there always kind to us. They bring out food with a smile and always have a good experience.
… moreChelsea P
First & last time going to this McDonald’s. The only reason we chose mcdonalds because it was the only place open in the area. We had just gotten back to the hotel from a wedding so we were pretty hungry.
The line was super long which I completely understand (probably short staffed like every where, it was after midnight, 3 weddings in town and the fair) but in no way does a busy night give any excuse for undercooked burger. I get you can eat undercooked burger but when I get it from fast food I’d like it to be fully cooked like it always is. I didn’t see it was undercooked until the last couple bites
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