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Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Stoughton, WI at 1429 Hwy 51 W | McDonald’s
McDonald’s, 1429 US Highway 51, Stoughton, WI 53589, US
Order McDonald’s – Stoughton, WI Menu Delivery [Menu & Prices]
Reviews
First of all, those fries? Fresh, hot, and salted with what I can only assume is happiness and mild addiction. I told myself I’d only eat a few on the drive home. I finished them before I hit the first red light. Zero regrets.
The drive-thru crew moved with NASCAR pit crew efficiency. Order taken fast, food out fast, and somehow they still managed to be friendly. My bag was actually organized too — no sauce explosion, no upside-down burger situation. Elite performance.
Burger was hot, pickles perfectly placed, and the soda had that crisp, McDonald’s-only flavor that hits different. You know the one.
McDonald’s isn’t just fast food. It’s emotional support with fries. 10/10 would absolutely say “I’m just getting a coffee” and leave with a full meal again.
We placed our orders using the self-service kiosks and found a table. Someone from our group went up to ask if we needed to get our own cups or if they’d come with our food, and we were given them at that time. We were told our food would be brought to our table, so we waited — but after quite a while (much longer than usual for McDonald’s), we went to check on our order.
When we asked about it, the employee at the counter said they were packaging everything to go, even though we had selected dine-in. When we questioned why, we were told the dining area was closing soon at midnight. We explained that Google says they’re open until 1 AM, but they insisted the dining room closes at 12 AM and only the drive-thru stays open until 1 AM — something that isn’t stated online.
After a bit we looked and our food had just been sitting on the counter. No one had called our number or told us it was ready, and no one delivered it to our table like we were told would happen. All of our food was cold and tasted like it had been sitting out for a long time. We sat and ate since it was before 1 AM, and we noticed another large group doing the same without being told to leave — yet our group seemed to be a problem for some reason.
Overall, we were very disappointed with both the service and the food quality. If the dining area closes earlier than the posted hours, that should be clearly stated online to avoid confusion for late-night customers.
Clearly this location needs improvement. Overall rating of 2.9 stars. Along with this, lowest star ratings have been put on here for almost 10 YEARS. Learn how to make good food for your customers and have good service. Maybe have all employees go to other locations to learn what its like to be efficient and have good service at your job. No one will want to eat at this location if you have terrible service, efficiency, and food.
Things like bugs in food, paper towels in cups, and cold/gross looking food should not ever be in a review for a business. All of these things are listed in different reviews so clearly things need changed. No one enjoyed this place while we were there to eat.