Nataliia Holovash
I agree with many others that almost every time we either wait about 15 minutes, or something is mixed up or missing. It’s very inconvenient when you have small children and expect things to be quicker, but instead you end up waiting even longer. Even when we come at different times and the place is almost empty, this still happens—so I can only imagine what it would be like with a large number of people, having to wait an hour.
… moreAdam Moody
I smoked a deer tonight off of Route 61 heading home. I was close enough to DeWitt and got off the interstate and was able to hobble my car to the nearest business, being this McDonalds. Immediately, manager Falcon (his real and ridiculously rad name) came out to make sure I was ok. He stayed with me until a police officer came, and periodically came out as I was waiting for a toe truck. He even offered to let me keep the car in their parking lot over night if it was going to save me money. He didn’t have to do any of these things, and honestly made a crappy situation feel quite a bit better. Plus, I ended up getting some grub while I was waiting and the food was great! Freshest fries I’ve had in quite some time. Thanks again for everything Falcon! I genuinely appreciate your decency. You deserve all the promotions you can get down the line and then some!
… moreThomas Luther
Everytime I go here I have an issue with my order. Its always the same thing as I either get the wrong food or worse yet shorted food. The same story everytime I call and talk to a manager. We will send you coupons or make it right next time. Well next time never comes. I never receive any coupons you promise to mail or they never seem to have my name on a list. Countless times to make things right with nothing but empty promises and incompetent help. Do better. Way better. If I could give zero stars I would. For a small town establishment your service sucks. It has not improved at all. I gave you one more chance to actually get a simple order right and you failed again. This time I did not bother to call because once again you have not made it right from other times so why would this be any different. Yet they want $12-$15 hour an hour wages and can’t do a simple job.
… moreHeleina M.
Everytime without fail, stale fries or stale fries that have been refried. So it’s like drinking grease. The workers are lovely but the food is the reason I come.
Edit* got home, and does anyone else remember when you would drown in the lettuce and mayo that came on the sandwich? Roughly 7 scraps of lettuce is dismally sad.
… moreNate Cunningham
Several times I have ordered food through the drive through and it has always taken at least 15-20 minutes and when I finally get my food all of it is cold
… moreShawn
Food was awesome, amazing staff and time for food, staff even help us and looked for other happy meal toys for us even tho we are adults, amazing McDonald’s probably best one .
… moreRobert Hotchkiss
The person I ordered from kept trying to give me nuggets when I ordered a Mc chicken sandwich then he said that they can’t make Mc chicken sandwiches into combos…. since when this has been my order for years
… moreDallin Jurgemeyer
Got 2 orders of chicken strips got only one of the 2 got stale old fries and said they don’t include mcflurries with the chicken strips
… moreChad Adams
Mobile Ordered. Checked in when arrived. Notification said problem, go inside so I did.Clerk said I would receive a Refund. Did not reorder due to Time Restraint. Card was charged, still waiting on Refund. Went next Morning to speak with someone. Stood at Counter 5 Minutes was ignored. Keep my Money. Not worth my Time to deal with Terrible Customer Service. Stay Clear of this Place.
… moreElliott Farro
My young roommates mclove their chicken nuggets. I tell them that each McDonald’s is actually a government run internment camp where if you’re bad they put you in the basement below the store and you are forced to manufacture “Live Laugh Love” signs for eBay. And all they will feed you are floor fries and worthers hard candies.
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