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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Address and Contact Information
Address: 1240 Division Ave S, Grand Rapids, MI 49507
Phone: (616) 452-0266
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Stephen Nielson
How you get an order so wrong? I ordered plain and it came with everything PLUS cheese and no extra chicken patty THAT I PAID FOR!
… moreTabitha Adkins
I don’t know much about the normal quality of this Mcdonald’s location. However, a group of fellow classmates and I were on a school trip really craving some late night dons. I am unsure if this was an UberEats mistake or Mcdonald’s. First issue was most likely UberEats-took over 2 hours to get our food. I am very disappointed in this. We are tired. We are hungry. We are very sad. Anyways, the second issue was that when we did FINALLY get our order, we only received only about half of our order (probably less). The food we did get was ice cold. After reading a few reviews, I saw similar experiences from other customers. I really hope that you guys fix your store situation, I love eating Mcdonald’s as a chain but this was just unacceptable.
… moreAlayah Jamison
Went thru the line around midnight chicken wrap was dried out fries were cold went back a second time fries were cold again gave nothing but attitude horrible customer service normally I don’t have these issues
… moreAlyssa Paggeot
Expiration sticker in my fish filet sandwich!
Couldn’t quite tell why I wasn’t able to chew this bite, I pull the hard/rubbery peice from my back molars and immediately spit out the food in my mouth! It was a sticker an expectation date sticker! Horrible experience I cannot explain how disgusted I am!
Where did this come from and HOW did it get in my sandwich!
Went through the drive through on division near hall next to Autozone! @6:15 on Jan 12th 2025
… moreCouldn’t quite tell why I wasn’t able to chew this bite, I pull the hard/rubbery peice from my back molars and immediately spit out the food in my mouth! It was a sticker an expectation date sticker! Horrible experience I cannot explain how disgusted I am!
Where did this come from and HOW did it get in my sandwich!
Went through the drive through on division near hall next to Autozone! @6:15 on Jan 12th 2025
Olivia Pylman
i went through the drive-through and the person taking my order was super nice, however the person handing me my food wasn’t. And i asked for no onions and they gave me onions
… morePrecious Stewart
1rst experience:Stopped to get my coffee and they did great with it most times I bezzzz mad so I asked for extra Splenda but I took 1sip and the cup was gone loved it
2nd experience: Javari sorry if I misspelled your name but your customer service skills are awesome fabulous you made this experience so great thank you and thank you for putting ketchup in my bag it means the most to me some places do not give you ketchup
… more2nd experience: Javari sorry if I misspelled your name but your customer service skills are awesome fabulous you made this experience so great thank you and thank you for putting ketchup in my bag it means the most to me some places do not give you ketchup
Gabrielle Balk
Staff is not nice at all. Made my 3 year old cry. Never coming here again that girl should be ashamed and embarrassed of herself.
… moreKKrystal Leer
Every employee had smile in their voice and on their face. So nice. Fast service too and they were Busy!
… moreEduardo Archeval
I am extremely disappointed with my recent experience ordering through the McDonald’s app. I placed my order, was told to park, and waited for over 10 minutes with no one bringing my food. I called the store, but no one answered the first time. When I called again, the response I got was simply, “Sorry, we were busy.”
I understand that things can get hectic, but I am also a paying customer and I expect at minimum either my food or proper communication. Instead, I lost my entire break waiting, received nothing, and this is not the first time this has happened. This is now the second time I’ve paid for an order and left without receiving my food or my money back.
This level of service is unacceptable. Customers should not be paying for food they never receive, and being brushed off with a quick “sorry” only adds to the frustration.
… moreI understand that things can get hectic, but I am also a paying customer and I expect at minimum either my food or proper communication. Instead, I lost my entire break waiting, received nothing, and this is not the first time this has happened. This is now the second time I’ve paid for an order and left without receiving my food or my money back.
This level of service is unacceptable. Customers should not be paying for food they never receive, and being brushed off with a quick “sorry” only adds to the frustration.
Selina Agatesi
I went there and it was not even that many people there on Christmas Eve and it was a lot of employees, but our food came out like 10 minutes after we placed our order which was through the drive-through but also the food was good.
… more