Alex Goetz
The worse of the two Micdonalds in Owosso. Service was below average if not rude. Getting anything to be correct on my order was met with attitude.
Fries were cold, soggy and terrible.
Food doesnt taste very good.
Order has slight errors through the drive through.
Got the wrong sauce.
Terrible place to waste money.
… moreJon Lamoreaux
Placed order on mobile app. Waited in line for approximately 10 minutes in the drive thru before receiving my order. Get home and the most expensive item i ordered (double quarter with cheese) is not in the bag. I call the store 5 times, and each time the call was left to ring until it auto disconnected. On the sixth attempt it went straight to their voicemail system, so now I had to depart my home in sub zero weather for the 2nd time in order to get the sandwich, which was now cold. I get that mistakes happen, which is why i would of called and just came back another day for my replacement, but the manager on duty decided to unplug the phone for some reason, and I dont have the money to make donations to the billion dollar company that didnt give me what I pay for. This location parks more cars through the drive thru than a sonic or culvert car hop. Sandwiches often times look like someone built it on the side of a steep incline, with toppings and bun shingled all over instead of centered on the sandwich. Often times while waiting on food, you can clearly witness half a dozen employees working up front while what looks like only one person is making the food, which always seems to be what everyone is waiting on.
… moreJoseph Jungerheld
This McDonald’s is just me, not bad, not great but it fills the belly and has coffee. Skip the fries, they are always cold. The drive-thru prople are okay. The inside ones are rude
… moreKaylie Armstrong
Just want to say that I had a very pleasant morning after my own little mess up , staff was very helpful and so kind . Especially Kaleb who was running orders out that were pulled forward, he came back in from running an order out and showed me how to work the app to cancel an order that I had placed somewhere else by mistake and was so kind and helped me re order. Staff did wonderful getting orders out and were quick and efficient. Defiantly will continue to order from here. Thank you so much Kaleb !
… moreDustin T
Worst McDonald’s I’ve ever been to. Every time I go through the drive though they make me wait 15-20 minutes. Their ice cream machine is always broke or being cleaned. I am met with attitude when I bring back my messed up order that they don’t want to fix. I’ve yet to have a good experience at this location.
… moreDonovan Stewart
Ordered 2 cheese burgers and fries for myself and chicken tenders for my wife. Both of my burgers were cold and stale tasting, my fries were cold, my wife’s fries weren’t salted, and one of her chicken tenders was super hard. Tried to call 3 times and no one can pick up the phone. By far the worst experience we’ve had at this McDonald’s. Already submitted a complaint through the app.
… moreLinzy Drake
I ordered from the app went through the drive thru. I had to wait 20 minutes for my food that was not all there! I went in and was ignored. When I finally got a lady’s attention she was not even listening to me and tried charging me for the missing food. I walked out. I left a message on tge voicemail to see if I could be refunded my money and never heard back. Also the inside of this place is very dirty. Don’t waste your time going to this location.
… moreMichael Phillips
The only thing correct in our order was the Grinch socks that came with it! And that’s only because this location didn’t make them thank god, or I would have probably been told to pull forward and wait a year. I mean seriously you aren’t Culvers! Stop with the pull forward method because it’s ruining your restaurant. How is it possible to be told to pull forward for a drink The management is obviously the problem here, blind leading the blind I’ll be driving 5 minutes the other direction where they actually care about customers ✌
… moreBrad Aldrich
Y’all are rly trying to lose business. An hour spent in the drive though and then you tell me your app screwed up and 1 out of 7 items were placed and then did nothing… Trash. Dont use this McDonald’s with the app
Update, y’all lied to us lmao. I have my order history right here and you told us we only ordered one thing when y’all just didn’t prep well enough for the limited time rush… Tracks
… moreSharon _ Kevin Covietz
Great cup of coffee! Had to come here straight from the other mcdonalds because the other one proclaimed all their coffee makers were down, but I suspect there was just too much chaos and lack of management
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