wendy redmond
The person at the main window was very rude. Ordered 2 medium sweet teas and received one drink. When I asked about 2nd drink that is when the person got rude with me, told me I had received a large drink and to give it back. I did give it back with no problem then received 2 sweet teas that wasn’t full. When I asked about it, I was told that is all they had left. This place is awful with service and food.
… moreM H
Right now it is 4:11 PM on February 20, 2026. I’m in the drive-through line and where you pay at this girl needs to be fired. She is the rudest person I’ve ever met in my life. I’ve never met somebody so rude in my life, the food was fine. They made it fresh like I asked, but she insisted on taking my phone when I wanted to tap to pay and she clearly had the wand to put out for me to tap to pay. She was just being lazy and when I told her why I don’t like anybody using my phone because I’m prone to sickness, she told me she doesn’t care if this is you McDonald’s I would fire this girl in a heartbeat. This girl is not good for business whatsoever.
… moreMRKEYLO UNOIT
Customer service is very poor. They have very very bad attitudes at the drive-through window didn’t want to correct the mistake that they made when I tried to add something on at the window. She gave me attitude. I really like McDonald’s, but this will probably be my last time going to this one.
… moreNoah Smuk
Went in today to get a large iced coffee with my points, I drank half of it, when I noticed something poking up from the bottom of the cup, it was tucked deep at the bottom that’s why i didn’t see it in the first place, it was plastic in my drink that god knows where it’s been, as someone who’s worked for McDonald’s it’s the plastic from the cups no one ever took out I’m am DISGUSTED
… moreKelli Mangan
They dont even deserve that. I just wanted a side of bacon. I was second in line. 30 minutes goes by. They had both lanes open but wouldnt take orders for one lane. They took 11 cars from the other lane. I got to the window and asked if i could order and she raised her voice and said no. They told me to drive back around and get in line again…god awful. Im embarrassed for their momma. Some mannners are definitely missing there. Praying for them. Never going there again. Disgusting disgusting customer service.
(I have worked at a McDonalds dont play no excuses lazy workers)
… moreryan sawicki
Was handed 5 drinks with overflowing pop, i asked the girl to clean the tops so they wouldn’t spill on me when she handed them over and she was just flabbergasted. She did a small wipe with a napkin and said”you’re going to have to drink some”. Yeah, I’ll drink all 5 drinks before they spill ♂️
When the food was brought they had cheese on a sandwich that was requested without cheese. I went in to have them make a new one without cheese, and was told I needed a receipt!! I didn’t ask for extra food, just to have the food I ordered made correctly. After getting said receipt, she claims I ordered it wrong……. As if thats conclusive. Tell me, when ordering 2 #2’s without cheese and with cokes, how foes that get mixed up??
Not to mention the little red haired girl that laughed at me while waiting for them to remedy the problem.
Worst McDonalds I’ve ever been to. Horrible service and to top it all off, they forgot sauce on the bacon bagel meal. So that sucked also.
… moreBobby Davis
Very very poor customer service no one came to take my order they’re just ignore ithat I was standing there at the register when I asked for customer service no one replied they just looked and kept moving around no one came to take my order Even the manager ignored that there was a customer at the register this is not the first time I encountered issues with this particular McDonald’s on 8 Mile and Kelly I asked for a double fish cooked the order they gave me the driest oldest fish fillet looking fish they could find in the restaurant
… moreKun0s Clipz
service was slow food came kinda cold and no salt was given, workers were in a rush and not listening. i stood for 30 minutes waiting for a drink they already had made and just let it sit in the kitchen, also the establishment was full of kids
… moreMonique Thomas
Got off work and was hungry got home .and My bagel burnt. Can’t even eat. Call McDonald’s phone busy. Now got wait till later take back, in bed work 12 hrs Not happy with food. Or this McDonald’s on 8 mile and Kelly.
… moreJa’Dora Taylor
I see why they have so many unfavorable reviews… my cookies were hard as a rock so I asked for fresh cookies!! These were disgusting and distasteful!!! They took the cookies back and warmed them up… In doing so you can tell they burned them… if I wanted burnt warmed up cookies I would have just put them in the microwave at home!!! If I pay for something that’s what I’m expecting!!! The quality of their service is horrible
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