McDonald’s

  3.1 – 1,152 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 48098

Hours

Tuesday6 AM–11 PM
Wednesday6 AM–11 PM
Thursday6 AM–11 PM
Friday6 AM–11 PM
Saturday6 AM–11 PM
Sunday6 AM–11 PM
Monday6 AM–11 PM

Address and Contact Information

Address: 4819 Rochester Rd, Troy, MI 48098

Phone: (248) 524-2437

Website: https://www.mcdonalds.com/us/en-us/location/MI/TROY/4819-ROCHESTER-ROAD/3085.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

Diane Silas
Needed comfort food. Thought chicken nuggets might do it. Not fine dining, just familiar. I didn’t think they would drop the ball so spectacularly. The nuggets were shriveled and about half the thickness of the normal chicken nuggets I had gotten a week prior. They tried to have a chicken nugget flavor. Nope. I will no longer be giving them my money. Do yourself a favor, drive on.
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Yolanda Michele
Too many teenagers with foul mouths in this place. And, the staff! The staff talk in a group OUTSIDE of the service counter–at a booth, whether standing or sitting, and they each wait on another to take the initiative to help the customer (me, in this case).

I was using the BOGO promo with my survey code. I bought the Spicy McCrispy Chicken sandwich. One was an actual Spicy McCrispy Chicken sandwich, the other was two spicy nuggets with a squirt of sauce on a bun.

PLUS, I WAITED FOR TEN WHOLE MINUTES FOR MY ORDER AND NO ONE WAS WAITING BEFORE ME. This location needs to be shut down. I dare not go back.
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Atlas D
Said I was in a hurry, no need for change 3 times and the cashier kept insisting, asking if I had the exact amount for change or she would go find some in the back. Then, instead of handing me my order the 2nd window person stood in front of the window and talked to someone else with my bag in hand for a minute. I was the only person there. Service would have been fast and fine if not for this.
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Chris
This franchise should be shut down immediately! I’ve visited this McDonald’s in the past and they always mess up my order. I thought I’d give them another try. The happy meal for my 18 month old, the chicken nuggets were raw! I complained to corporate who said a franchisee would be contacting me shortly. After a week I contacted corporate again, and they said I had to submit a new complaint because it was closed after the franchisee contacted me. No one contacted me! This is dangerous, people could die! If I was not in the habit of ripping up the nuggets to help them cool for my toddler this could have ended much worse! Shame on you McDonald’s!
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Gavin Bohn
This was the worst McDonald’s I have ever been to in my life. The food gave me severe food poisoning and left me sick all day, extending to the next morning. The chicken was hard, as if it was sitting there for hours, my burger was poorly made, condiments all over the wrapper. The store was relatively slow and it still took over 5 minutes for a cheeseburger, mcchicken and snack wrap. I would never go again
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karthik Muthyala
We have order food through drive through order a meal deal and a drink there we’re not napkins provide in bag as well worst service
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Russell Brooks
Thee first location where they actually filled the fries to the top. Double quarter was actually good. Everything looked fresh. The line wasn’t bad on a Wednesday at lunch time. Well done Troy location!
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Bonnie Cassar
Just picked up an order and laughed didn’t even check and 10 minutes later when I got to my destination got a totally different order. I ordered a double cheeseburger. I got a fillet of fish with no tartar sauce, then tried to call the establishment and it just constantly says user is busy so I can’t even let them know that obviously I got somebody else’s order and somebody got mine and I don’t even like the fish sandwich.
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Brian B
Service is lacking at this location. This is the second Troy location that is an issue. Ordered food and took 15minutes to receive. Waited patiently and did not complain as I was not in a hurry. Yet the staff was swearing and complaining about being short staffed. I had kids with me. Not professional in the least. Corporate needs to wrangle in their stores. Food was typical for a McD’s but still not a food level to wait 15mins or longer for. Wish they would do another run of the McRib though!
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Jacob Cavanaugh
5 stars Fast, polite, clean, and professional employees are constantly working and on top of the cleaning the dining room and they have flower displays for spring and summer themes. Over all a good experience.
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