DontBeMADBEGRATEFUL
If I could give 0 stars I would. Walked in and Immediately noticed how it was long wigs and locs hanging and swinging around the food with no hair nets on or even in ponytails LoL Waited 5-10 minutes just for someone to stare at me No Hi, how may I help you? Or nothing .. So I asked if they still had cookies and where they were just outta curiosity cus some McDonald’s have em right at the counter so he casually points behind him somewhere and the what was apparently the manager ((Glorilla lookalike pre-surgery with a long blonde wig with pink streaks)) walks up..and again! NO HI, HOW MAY I HELP U ? but says “what’s the problem?!” In a aggressive tone like she wanted smoke. I said There is no problem I’m TRYING to order . And shes like “Oh ok. … I just heard manager” . When she know good n well nobody said nothing about a manger she just seen the kid pointing in the direction of the cookies so she walked up ASSUMING I was “causing a problem ” and he was pointing out his manager . Then comes back up in the middle of me trying to finally order and gives him a bag to run outside to a car. Smh Rude as heck, horrible customer service.. I just walked out. Lost a customer. People have no sense of respectfull customer service or appreciation anymore. Or just common human courtesy or consideration..
… moreAdrian Moore
Around 6:30 last night I went through drive thru it seems moving quick. To my surprise I see why,my food was terrible. Three color fries warm,and burnt buns cold food. Giving people trash doesn’t take long , don’t you others believe the fast line at this location is good.
And I had a special made order,and it was still cold with the three color fries. Oh and they don’t have ice cream at night.
… moreRachel W
I love this McDonald’s. Service is always fast and the ladies that work the evening shift (dinner) – the 2 light skin black ladies, 1 has purple and black ringlets, 1 has braids kinda pulled back in an updo, and the super tall black lady with longer braids, are AMAZING! There’s also a younger black guy kinda tall, that works the front counter a lot, they all 4 have amazing customer service and really take care of their guests. Cannot say enough good things about this night team. Love them and love this location.
… moreTiana Lemons
I didn’t even want to put one star because of how frustrated i am. I ordered online from doordash and the doordasher stole my food because McDonald’s is not doing there job and watching the doordashers check in the order like they supposed to and then I had to reorder my food. I called McDonald’s to make sure they put the sauce in my bag that they forgot several times and to make sure they watch the next doordasher check in my order after I said somthing about the sauce before I can even get the rest out of what I was saying they hung up on me what a joke. I work at a fast food and this is not acceptable after I went through all that to get my food because they don’t properly watch the delivery people check in the food I get disrespected and hung up on. As people should know without customers employees managers,ect. Will no longer have a job so u should watch how u treat them
… moreMary Beth Sanders
The McDonald’s in Clifton, Ohio is nothing short of magical, and that honestly feels like an understatement the more I think about it, because every single time my family and I walk through those doors or pull through the drive-thru, it feels like stepping into a place where kindness, consistency, and genuine care somehow exist all at once, which is rare these days, and that’s exactly why we go almost every single day without hesitation. The service is beyond incredible—fast, friendly, and filled with staff members who somehow remember faces, orders, and treat everyone like they actually matter, not like just another customer passing through. There’s this warm, welcoming energy that makes even a quick stop feel special, whether it’s early in the morning, during a hectic lunch rush, or later in the evening when you’d expect people to be tired, yet they never are. The staff always go above and beyond with smiles, patience, and a level of professionalism that makes you feel taken care of, and it’s clear they genuinely enjoy what they do and care about the people they serve. My family has made so many everyday memories here—laughing at the table, grabbing comfort food after long days, and feeling oddly at home in a place that’s technically a fast-food restaurant but feels like so much more. The food is always fresh, the orders are always right, and the atmosphere is consistently positive, which speaks volumes about the people working behind the counter and in the kitchen. This McDonald’s isn’t just a place to eat; it’s a dependable, joyful part of our routine, a place that turns ordinary days into something brighter, and honestly, Clifton is lucky to have such an exceptional, magical McDonald’s filled with staff who make it unforgettable every single time.
… moreAayush Khagi
The incident was today..
After all that traffic in Drive thru, i went to get my food in drive thru,
A lady handed me another’s order.
I honestly told her that mine.
She was rude and was like “then whats your order?”
Finally she gave me my order and
When i started eating.
I found the coke was hot and they just dropped some ice on the top of it, the cola tasked like stale.
Never going again!!!
… moreKIMARIE Pfleegor
I have never experienced that’s good service at a McDonald’s in my life. I live out in Trenton and we definitely don’t get service like this. All of the staff at both of the windows was amazing and even the person I talked to with at this speaker they were patient with me when my phone app was glitching and I greatly appreciate that. I will definitely be back to this location more often
… moreDrano Bong
Went here around 9 / 9:30 PM on 11/15 and the drive thru cashier was incredibly warm and friendly. I was kind of grumpy but his simple, kind words made me feel better. The guy who handed me my order was respectful and had a good attitude as well. Not what you expect going through a drive thru at night, but I was pleasantly surprised and will be coming back. In the meantime give these gentleman all the raises and promotions
… moreJ Liang
Super frustrated with the service here today. I asked for a coffee with milk, and they added two separate bottles of milk to my bill. When I tried to explain the mistake and tell them I just wanted milk IN my coffee, the staff member got really rude and impatient with me. It wasn’t that complicated, but they made me feel like a nuisance for just wanting my drink made right. Definitely skipping this one next time.
… moreBrittany Cearley
Jan 5 2026 12 pm who ever the manager is that worked at this time curly short black hair is amazing keeping her team calm they are so busy there was like 100 ppl for doordash there being so mean for no reason and the line out side omg even worst but they were all still nice to me smiling no one got frustrated with the rude customers every one that worked at this date and time deserves a nice raise!
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