Maddy Ann
It seems like every time I get a smoothie from this exact McDonald’s, they never fill it up. When I asked the worker at the window, she told me it was “pre-measured” and when I was still talking, she shut the window on me. I couldn’t even ask to speak with anyone. Any other McDonald’s fils up the smoothies to the top. It’s not really a huge issue, but I would’ve just gotten a smaller size if that’s what I was going to be paying for. I also don’t appreciate the window being shut when I was still talking. Then, I get down the street and see that the fries are also half filled.
This happened maybe 10 minutes ago.
… moreChris C
Just went through the driveway for just 2 sugar free lattes. There response ” sorry our latte machine is down” we responded with it’s always down,and drove off. Sickening you guys are making your customers run off including me dueces ✌️
… moreErik Bakken
Ridiculous but hilarious. When you completely mess up our order, don’t argue with me about paying for a small part of it that was also your mistake. Reccomend checking your order before you leave the counter.
… moreBreanna McClain
Terrible customer service, long wait times, incorrect orders constantly. New management is needed.
… moreAutumn Bowerman
This was my daughter’s happy meal this evening. We ordered using the mobile app thinking it was more convenient. However, as you can see this has 5 pickles and the bun was half burnt. We live in town of swanton and my kids enjoy the 1-2 times a month they have McDonalds. It saddens us to think about the quality of service there used to be at this location.
… moreTonia Woodring
I wish there is a .000000001 star. This incident may help us not to eat McDonald’s anymore. My husband stopped and order a coke, an older man with glasses handed him a light brown drink with no fizz. My husband told him that is not a soft drink that he orderd. A man said yes. My husband told him it’s not and he kept say yes it is and didn’t want to deal with it. He turned his back toward the window and ignored my husband. The drink was iced tea! Which my husband hate the taste of it! The next guy probably got his pop instead of iced tea! Wonder who manages that place! Too many mistakes!
… moreMariah
The lady did not have her name tag on. I was doordashing, and the orders weren’t ready, so I ordered a drink and fry, she said, I will this time, but when your dashing that you can not order anything at all. She gave me a dirty look after taking the order and walking away.
… morealice lukaszek
Typically I’m not a fan of McDonald’s because I used to live in Toledo where u waited 45 mins even though u were second in line and then 9 out of 10 times your order would be wrong. Now that I live in Delta I go to McDonald’s in swanton and no matter how long the drive thru line is, it’s never more than a couple minute wait. The employees are so polite and professional. My food is always fresh and my order is always 100% correct. Swanton McDonald’s is the absolute best without a doubt, before them I was ready to never ever eat at mcd’s again. Absolutely recommend swanton Ohio McDonald’s !!!
… moreBailey
Went through the drive through and asked for a nugget meal and 25 dollar gift card. Didnt get the gift card went in and they told me they dont know why but it “bounced” the gift card back and they said my card would be refunded automatically (used my always paid off credit card so funds was not the issue). Waited 2 weeks and received nothing back. Had to go back to get my refund in cash. Very sketchy situation, felt very scammy. Manager that I spoke with was helpful and got me my money back but this is not a place I plan to visit again.
… moreBarry Lutz
Ordered two 10 price nuggets and someone peeled the monopoly stickers off. Kinda of a bummer cause I look forward to the game.
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