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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 249 Lexington Rd, Lancaster, KY 40444
Phone: (859) 792-9493
Order and Reservations
Order: Order online
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Fast Food in Lancaster, KY at 249 Lexington Road | McDonald’s
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Reviews
Amanda Arbuthnot
Truly the worst McDonald’s I’ve ever been to. We live in town so when we need something fast to eat it’s either McDonald’s or Dairy Queen. You can repeat your order 5x and it will still always be wrong. If you ask them to double check for sauces or anything you always get attitude. There is one man there who is so sweet and positive every time we go through the drive thru. Other than that food is always cold/old tasting and order is never right. Feel like I’m just paying for a mystery box of food every time we’re there.
… moreRomeo Mcintosh
Man I don’t know how it’s this hard to make a burger the correct way Instead this I just threw it away cause it looks like it was picked up off the floor and put in a bag such a shame
… moreMatt
This McDonald’s is by far the worst I’ve had experience with. I try to avoid stopping here but out of convenience and the slight chance they may actually do it right. I am disappointed once again. The fries are almost never fresh, today they were as if sitting in trashcan for days. Nuggets are always dry, sitting for hours I’m sure. Staff is unprofessional. This location needs their franchise licensing revoked.
… moreKrista Wall
This has to be one of the nastiest McDonald’s I’ve ever been to! The food always looks like it’s 4 days old, you never get your entire order, and ithe fries are always cold! As tight as money is for everyone right now it’s sad that management can’t do better at running a restaurant so people get quality food for their money!
… moreMichelle Truman
Worst ever! Had to wait inside lobby for 30 minutes for my food, then another 5 minutes for 2 frappes which were pitiful looking and actually made by the grumpy manager. No apologies for my wait time. Actually grabbed my bag when I said needed my drinks and huffed away to make them. Get home , opened the cheeseburger that was in the happy meal and it literally looked like the bottom bun which wasn’t even a chesseburger bun, it was a breakfast bun looked as if it had been scraped off the floor. There was onions and other debris all over the bottom of the bun. Two nasty looking beef Patty’s on it also. It was snowing and cold already spent too much time there didn’t want to go back and get even more upset so I just tossed it, felt like I should write this review because this place is horrible!!!!!
… moreFelix Ivan
I don’t have a complaint about the food but I experienced something that was very unprofessional by the GM speaking to another employee out in the store front where us customers where and the GM was very loud and disrespectful to her employee. I am sure there is an office in this establishment and that’s where discussions should happen! I would consider taking the title from the GM or put her through training to become a better GM. After I eat my meal inside I approach the employee because I could see she was upset and checked on the employee in conversation I realize the employee that got yelled out wasnt even working the night things happened. Very embarrassing and so unprofessional!
… morekinslee elizabeth
this is genuinely of the worst mcdonald’s i’ve been to. everyone i’ve ever came across with during conversation while getting my food always have an attitude and service is extremely slow. today we did an online pickup order to only have to wait 25 minutes for our cold and burnt food. very disappointed.
… moreBill Potter
No matter what time of day you show up, the service is extremely slow, and they can almost never make an order correctly. Not sure what’s going on at this McDonald’s but something needs adjusting. 10 plus minutes waiting at curbside pickup is pretty ridiculous
… moreMichael T.
I guess I should be grateful the order wasn’t completely messed up. Each sandwich was wrong. The two Bacon Double 1/4 cheese lacked bacon. The McCrispy didn’t have the extra filet and had no cheese. The double filet-o-fish did have two filets but not the extra cheese.
We paid extra for the additional food but the kids inside didn’t include it.
The McFlurry and drink was correct.
Because it’s a mobile order and drive thru, there’s no time to go back and have things reimbursed or made correctly.
So vote with your pocketbook at this location. That’s my plan.
… moreWe paid extra for the additional food but the kids inside didn’t include it.
The McFlurry and drink was correct.
Because it’s a mobile order and drive thru, there’s no time to go back and have things reimbursed or made correctly.
So vote with your pocketbook at this location. That’s my plan.
Danielle Eastgate
Just went thru drive thru on our way home
Ordered 2 qtr pndr meals and the food was fresh and delicious!! The only thing that was off was my attitude about waiting on fires! In my defense its been a 20 hour day. It was the best McDonald’s I have had in a long time! Thank you!
… moreOrdered 2 qtr pndr meals and the food was fresh and delicious!! The only thing that was off was my attitude about waiting on fires! In my defense its been a 20 hour day. It was the best McDonald’s I have had in a long time! Thank you!