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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 3820 Ruckriegel Pkwy, Louisville, KY 40299
Phone: (502) 515-5945
Order and Reservations
Order: Order online
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Reviews
Stephanie Palmer
* AVOID THIS MCDONALDS!! *We ordered a 10 pc nugget combo meal, large and 2 med fries. Got home and there were only 7 nuggets in the 10 pc and all the fries weren’t even halfway full. There werent even fries in the bottom of the bag. They were obviously too lazy to drop fries or nuggets. Never Again!
… moreDanielle Lanham
We forgot to order something in the drive through and we we asked to add it to our order they were rude, No problem sent my 16 year d in to order if, 15 minutes later I had to go in to see what was happening. 15 minutes to get a happy meal! The other food was cold by then.
… morePhotographyGuy13
Employees were rude, and this is the 3rd fry this month too have been no filled all the way… yall charge us enough at least fill it up
… moreFrancesca Huggins
They stole from me. Couple weeks ago I went to pick up a mobile order- they refused to give me my food. They just kept saying it showed a different location on their end. And despite me showing them my app that showed this order, at this restaurant, they wouldn’t give me any food. Sure took my money though. I’ve been trying to get my money back through customer support for a couple weeks now and they just keep telling me they will reach out to my local store- well this store won’t refund me $12.50 like they can’t afford it. It’s theft.
See how they commented that I should go to their feedback form? Yeah, I have submitted at least ten of those. Nice try.
… moreSee how they commented that I should go to their feedback form? Yeah, I have submitted at least ten of those. Nice try.
Baba Voss
Clearly says your open. But pull into the drive through at 10pm……..sorry we are currently closed…as I see another vehicle attempt the same thing and employee peaking out the door as if to see how many ppl they just screwed. You know some people came to your business thinking it was open……because you said so. Snow storm aside this isn’t the first time this has happened.
… moreCol. Jim Worrall
Stars are based upon other McDonald’s not fine dining. Large dining room with padded seats, accessible beverage machine and fast service. We used to take these features for granted but many local McDonald’s don’t offer them.
… moreJessica Tye
Ordered McDouble. Was delivered with NO cheese. Took it back to the counter. They redelivered the same no cheese sandwich with a cold slice of cheese on it. Took it back once again. Staff heated it up and claimed they recooked it. Cheese still not entirely melted. Cold.
… moreBurton
Why not have another trip to McDonald’s suck. Have purposely avoided the company as whole for a year or two because they steal from us by forgetting items constantly. Decide to go today, and got the classic McDonald’s experience, I order two hash browns and get only one.
Last time for me. I hope the company goes under eventually for decades of crappy service.
… moreLast time for me. I hope the company goes under eventually for decades of crappy service.
Richard Pitt
I’d go to a different location, I live close an go frequently, they always mess something up, ive had them give me the wrong order before, charged me wrong, try not too give me my receipt back, it’s better too go too wendys!…..answer no thank you, im not filling out your customer service paperwork I don’t work for your company an I’ve already done enough as a customer spending money.
… moreGerry Owens
I haven’t visited this location in a while, and typically it is decent, but today was completely unacceptable.
My drive-thru order of chicken nuggets must have sat in the warmer for an hour or maybe even two. They were extremely dry with almost a grayish appearance, which wouldn’t have resulted from over frying them. I was already at home before realizing the problem. After forcing two nuggets down due to my hunger, I disposed of the remainder and ate some peanut butter crackers instead. I will be complaining to McDonald’s corporate about this incident.
… moreMy drive-thru order of chicken nuggets must have sat in the warmer for an hour or maybe even two. They were extremely dry with almost a grayish appearance, which wouldn’t have resulted from over frying them. I was already at home before realizing the problem. After forcing two nuggets down due to my hunger, I disposed of the remainder and ate some peanut butter crackers instead. I will be complaining to McDonald’s corporate about this incident.