Alisha Hardin
I ordered a meal and asked to upsize the drink. The order never showed on screen, the guy at the pay window didn’t repeat my order, just mumbled a total and held out his hand for payment. I got the receipt and drove to the next window only to realize I had been charged for a large meal. When I asked about it, I was told that if I wanted a large drink, I was required to upsize the whole meal. When I questioned if that was a recent change as I up size my drink all the time, the manager immediately began raising her voice and telling me to pay better attention. And when I tried to leave she kept berating me. I finally left. I asked for clarification, not a lecture on being stupid.
As someone who has worked for McDonald’s I am very disappointed in that manager.
… moreKinya Smith
I see why they have a 3.2. You can clearly see they don’t care about their job or the food they serve. I asked for hot, fresh fries and cookies. The fries were crumbs and not hot or fresh. Sent the fries back only to get basically the same thing. Never again. The one employee was leaning in the receiving tray on her phone…
… moreAlexander Sparkman
I ordered 4 identical happy meals, and a big Mac meal. The kids meals were all 4 piece chicken nuggets. Two of the happy meals had no chicken nuggets.
The floor on multiple occassions has had some form of slippery substance on them. My kids played in the play area observing the no shoes rule. Their socks were covered in a black slime when they were done.
I spoke to two people, who acknowledged the mistake, and who tyen proceeded to do nothing about it, and continue to fill the orders of others. I waited there for about 10 minutes before leaving.
Two other people had issues with their orders as well. They were waiting with me. Their order kiosks did not print receipts either.
… moreDeonna Gattis
Over the years of going to this place it gets worse each visit. I ordered a 40 pc nugget meal and the fries and nuggets were cold, they didn’t give me the proper sauce that I asked for and they got both of my children’s happy meals and drinks wrong.. Somedays it’s better than others but you still have to correct them with something
… moreDestiny Wilson
HORRIBLE CUSTOMER SERVICE!! I came through the drive- thru and ordered a small Dr. Pepper and a Double filet o fish with NO CHEESE, extra tartar sauce and tomato. Upon first receipt of my sandwich, there were two fish patties but there was STILL CHEESE. So I sent it back, only to get ONE fish patties when I ordered and paid for TWO! So for a second time, the sandwhich was returned and this time asked for a refund because my lunch break was over. While waiting for my refund, you can hear the employees in the kitchen becoming frustrated and upset about a sandwich that THEY MESSED UP!! TWICE!! Then the employee at the front counter wants to get an attitude when nothing was said to her in the first place!! Do not support this establishment, again HORRIBLE CUSTOMER SERVICE, HORRIBLE ATTITUDES.
… moreChristopher hallman
PERCOLIA!!!!!!! This chick is the star of this restaurant! She’s so pleasant and very awesome on the speaker when she takes her order 🙂 it is a true breath of fresh air to have someone so professional sounding and someone who actually acts like they enjoy what they do and treats customers with respect McDonald’s of Columbus Mississippi ! You would do well to either promote her or have her train people on how to speak to customers and take their order. I know she has a degree in agriculture because I asked her but I will tell you right now her place is in business management high up the food chain. If I had my way I would hire her for my business in a heartbeat but I live miles away. Do not lose this true gem! Thanks PERCOLIA!!!!!!
… moreOlha Demydko
We waited for our order for 40 minutes and were completely ignored the entire time. Nobody bothered to give us an update, no apology, nothing at all. It honestly felt like the staff just didn’t care whether we got our food or not. While we were still waiting, other people who ordered after us got their meals right away. When we tried to ask what was going on, the employees acted annoyed and brushed us off. This was a terrible experience — absolutely unacceptable for McDonald’s. I would never come back to this location.
… morelatisha roberson
Lila the night manager has wonderful customer service, she went up in beyond for me my family to make sure everything was fresh and delicious
… morePatrick Holcomb
Fast Friday was the slowest service I’ve ever received in over 50 years
… moreSkyla Radney
Ordered a large 10pc meal and i’m not sure if they thought i wouldn’t notice but they only gave me not even half my fries ! and they weren’t in the bottom of the bag, nasty attitudes.. more worried about drive times instead of the customers
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