Will Wilson
I go here a lot but this morning 11-29-25 was awful first things first there’s like 8 people in there but they ain’t doing nothing awful customer service then I asked for a sausage McGriddle meal and would you believe they gave me a McMuffin no hash brown why are yall putting that deaf lady on the drive thru I also ordered the chips ahoy coffee thing and would you believe they had the blind girl making it cause SHE HANDED IT TO ME COVERED IN CARAMEL SYRUP. CAN WE PLEASE GET THE ROBOTS IN THIS LOCATION AI IS THE ONLY WAY TO SAVE THIS LOCATION THE HUMANS ARENT SMART ENOUGH TO WORK FOR HERE WE NEED FLIPPY.
Have a blessed day
… moreSheryl Franklin
When I say, this is the worst McDonald’s ever, I do mean EVER!!!! Fries was cold x3 tries and then they all had really nasty attitudes!!! I will drive to Batesville or Hollysprings before I go or allow my family to ever spend a dime here again…. This is the 3rd time I have experience these rude workers and unsafe food… They are going to make some one really sick.
… moreAri Coleman
I work overnight and I ask for the same thing every night . Somehow they always seem irritated with having to be at work , they sound bored and hardly listen. When people don’t want specific things on their food that needs to be upheld. Asked for no ketchup got a burger full , the girl asked if I wanted medium or large, said large got a large drink and small fry.
… morelarkynannabrown
I have went to this mcdonald’s my whole life living in pontotoc. The food is always good, but man is the service awful. It makes me not want to go period. You get ignored inside, skipped outside, and you get attitudes at the window. I love mcdonald’s, but y’all need to reevaluate who you hire. Some people are not cut out for the service industry, and it shows. Get it together.
… moreDNL Family
The night shift is very hostile and unprofessional. They had customer waiting 15 minutes with no help and they was just walking pass them talking to they friends in lobby. They were saying I don’t know why these people here in line. They need to leave. They need a whole new night shift it’s ridiculous how u get paid to not do your job.
… moreTrent
Such terrible service ever since McDonald’s started the kiosk order system they just ignore customers completely. They mess up your order you go to the counter and they look at you and don’t say or acknowledge you at all pure trash. This is why we hardly come to any McDonald’s any more. Pure lazy staff.
… moreCarmen Samuelson
This place is absolutely horrible. Very poor service, attitude from staff, drinks were flat and disgusting and we were told “yeah they all are flat” absolutely wasted money and time. Took 30 minutes for cold food and flat drinks. Definitely won’t be back.
… morecarolyn angelo
Very wrong I said no onions and they smothered my cheese burger with onions
Won’t be be eating at this McDonald’s on Mississippi and Troy If I didn’t have to work I would be going back and getting my money back
… moreTravis Harden
This place is terrible! This was my second time ordering off the app and they ice cream machine was down. Then offered me something way cheaper than what I purchased. I won’t be returning.
… moreEli Smith
We ordered our food waited 30 minutes and when we got our 3 sandwiches they weren’t what we ordered and when we said something they told us we were wrong that we ordered what we got but it wasn’t at all
… more