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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1331 S John B Dennis Hwy, Kingsport, TN 37660
Phone: (423) 245-6712
Order and Reservations
Order: Order online
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Reviews
Stacy Robinson
This McDonald’s, in my experience, is pretty good. I’ve not had any issues with the order being incorrect nor quality issues. I do frequent this McDonald’s for breakfast regularly. It stated that they open at 4 AM. This is a hit or miss. There are times I have come through the drive-through at 4:20 AM to be told I’m“I’m sorry we’re not open yet“. Luckily there is a
Hardee’s a quarter of a mile that is
consistently open at 4 AM. I do have to use this as a backup.
… moreHardee’s a quarter of a mile that is
consistently open at 4 AM. I do have to use this as a backup.
Cynthia Estep
This is one of the worst McDonald’s. Never give you a full drink and food isn’t fresh and hot. Went through drive thru and got a 20 piece nugget, a LG Carmel frappe and a LG strawberry banana smoothie. Nuggets were cold and didn’t even get a full strawberry banana smoothie.
… moreWhitney Elliott
This Mcdonald’s isn’t one that I frequent often but anytime I’ve eaten here the food is usually good. This time my chicken snack wrap could have been better but staff only have so much to do with certain aspects of the food and this was not on staff. Speaking of, the employees here are always very nice and they are super quick with getting food out. They’ve never messed up a single order of mine here, so far. So, I have only good things to say about this Mcdonalds.
… moreGlenda Lee Phelps
I requested extra onions on two double cheeseburgers and they chose to add no onions and they charge me a dollar extra.. of course, I was out of the 20 minute requirement to return an item. I don’t even live in the area.. yes, I take the blame of not taking the items out and opening each item individually to make sure they were done correctly..but going forward this is something I definitely will be doing. I don’t care who’s behind me.. also, how difficult is it to get the cheese correctly on the bun and not halfway off the bun?.. this is a problem that I’m finding with quite a few of McDonald’s..
… moreAndrew Williams
I only go to this McDonalds when I needing something before work to eat on and it’s every time I get food or my favorite drink the Mocha frappe with no whip, and Extra drizzle and my favorite sandwich, steak egg and cheese biscuit or bagel. They messed up on them like this morning. I ordered two steak egg and cheese biscuits and a large mocha frappe with no whipped cream. They give me two sausage, egg and cheese biscuits and a medium caramel frappe which I do not like caramel but now I have to eat it because I work where I can’t leave when I get there and this is the day in a row that they’ve done this to me 02/27/2026 I ordered online to get my points
… moreGracyn Barrow
Wrap tasted good but the chicken tender was the same size as a nugget.
… moreCandi Crumley
I would like to not leave any stars but I order on app n have to wait til I get to box to ask for well done bacon n maybe 1 or 3 times they do it but this manager took order this morning n just to be a jerk didn’t tell them I asked for well done. Then said bring it back um no u did this on purpose. They shouldn’t be able to get any stars on most of there McDonald’s since they were bought out. They have gotten back service n employees at most of them..
… moreChloe Shoemaker
Horrible service, my husband and I ordered $48 worth of food and only got two burgers and our drinks and I asked the dude if everything was there and he said yes but only to find out when I get home barely anything is there I call and the boy says we run off and left the food which we did not, I go back and they take absolutely forever to give me our food and still didn’t get it right and when I got the food it was ice cold like it had been in the freezer. Never going back here again.
… moreJames Ramsey
Went through the drive-through a couple minutes ago of this McDonald’s I had ordered a rich and a hot honey snack wrap a small fry and a large Coke light ice they Had rung up the wrong stuff they charged me for two snack wrap a large fry, a large Coke and a small fry. The two snack wraps were ranch. I had ordered one ranch and one hot honey. I went back and complained about the whole thing. The manager told me that it was my problem, not theirs.
… moreReese Davidson
I came in today to order a Big Mac meal and two kids meals for my family. Originally we planned to dine in. As I was ordering, a lady wearing a blue shirt and had blonde hair, I believe she was a manager, was yelling in a crew members face. She was cussing at her other co-worker. I believe this is completely unacceptable behavior. No manager should ever lose their temper like that especially in front of customers. Most of all I feel horrible for that poor girl who was being yelled at in her face! Completely unacceptable. We will not be coming back to this location.
… more