McDonald’s

  3.1 – 1,174 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 36608

Hours

Thursday5 AM–1 AM
Friday5 AM–1 AM
Saturday5 AM–1 AM
Sunday5 AM–12 AM
Monday5 AM–12 AM
Tuesday5 AM–12 AM
Wednesday5 AM–12 AM

Address and Contact Information

Address: 5601 Old Shell Rd, Mobile, AL 36608

Phone: (251) 227-1808

Website: https://www.mcdonalds.com/us/en-us/location/AL/MOBILE/5601-OLD-SHELL-RD/3133.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

Shebadd 91
My kids ALWAYS want nuggets & fries!! When we have too much to do & short on time it’s always fast food now. Went thru the drive thru, & 5 cars were ahead of us. Why it took us almost 50 minutes to actually get our food, had me mind blown! Every time I almost pulled off, I said 10 more minutes. Then my teen said, atleast we will have hot fresh food. I relaxed thinking that was going to be the case, but no. I’m still heated I wasted money on food they couldn’t consume. Wasted time, money, & just to turn around & physically have to throw it in the trash while still hungry annoys me. I’ve never had nuggets so hard. My son let his sit in sauce, trying to soften them, that did nothing. The fries were cold, which kids don’t mind, but they were hard & super small end pieces. Which made them harder. My daughter’s hamburger said no onions,& still had major onions !! It had so much mayo on the bun, & she legit started eating when we got it,& it was so gross. Smell, consistency, taste, the quality. It’s mc Donald’s so I didn’t have high expectations, just grab kids food & be done. It takes a lot for me to complain, but after spending time, money & assuming I got the kids fed, & still having to go somewhere else after we got home because they couldn’t eat was a big inconvenience for me. I’m 8.5 months pregnant, I’m tired. It’s cold. I know things happen, & ppl make mistakes. I didn’t mention the other items they mixed up, or got wrong, i understand that. Really upset I didn’t take pics.
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Ron Chavez
The employees are super social with eachother, but can’t even look at you or even talk to you. Come on McDonald’s! Train your team to greet the customers and be polite! The mute guy at the window just tossed my bag at me and shut the window. Rude
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Jahden Elmore
Horrible!! I paid for extra tomatoes and pickles for a shriveled up tomato smaller than my thumb!!!
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Melisa Lacy
just listened to the manager argue with a customer and refused to give him 2 sauces when he ordered 2 in the app. all because his order only gets one sauce…. even though he specifically asked for another in the app. so rude and argumentive for a 25 cents sauce cup that the customer ORDERED.
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Will Radcliff
This is ridiculous maybe have of this is actually coffee all whip cream
Didn’t realize I left but I would have raised hell
Unacceptable
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Prince James McCreary III
I applauded I came to the walk up two employee was spoking marijuana in front of the store came in smelling like it and the person that gave me food smelled like it as well, totally unprofessional! This happen 10/25/2025 at 7:00 p.m.
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Mz IzzieE
By far one of the worst McDonalds I’ve been to, I have been 3 times and the only good thing is the lady at the drive through speaker, the other staff are rude and filthy, my food has never been correct from here, and when they “fix it” the burgers are so cold and burnt and most times still wrong, the workers are always on there phone and don’t even acknowledge you except to ask if you paid yet, the drive through lady made food with no gloves while being on FaceTime then took a picture of me and laughed then went back to making food with no gloves on the phone, straight to the trash, by far the worst waste of $30.
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Julesy Medlini
Friendly beautiful staff, unbelievably hot fries, and delicious burgers! I hope the good Lord Blesses you and keeps you and shines his face upon you all! (๑ºั╰╯ºั๑)
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AC Jordan
The inside and outside have improved after recent renovations. This McDonald’s went from one of the worst looking fast food places in Mobile to one of the nicest. The staff on the inside has also improved. The drive-through is still a bit backed up, but this location can not have two drive-throughs like some locations. Also, it seems like they were hiring more workers, so things should continue to improve.
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Keyunnah Coleman
Usually this mcdonalds give me a hard time but i came today and ayanna gave me good attitude and made sure my food was hot and good
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