McDonald’s

  3.2 – 2,840 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 35203

Hours

WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours

Address and Contact Information

Address: 1501 5th Ave S, Birmingham, AL 35203

Phone: (205) 933-1650

Website: https://www.mcdonalds.com/us/en-us/location/AL/BIRMINGHAM/1501-5TH-AVENUE-S/31194.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

Related Web Results

Fast Food in Birmingham, AL at 1501 5th Avenue S | McDonald’s

Looking for Fast food near you? Visit McDonald’s in Birmingham, AL at 1501 5th Avenue S, for breakfast, burgers, fries, and more, or order online!

Fast Food in Birmingham, AL at 1960 Edwards Lake Rd | McDonald’s

Looking for Fast food near you? Visit McDonald’s in Birmingham, AL at 1960 Edwards Lake Rd, for breakfast, burgers, fries, and more, or order online!

Fast Food in Birmingham, AL at 2201 Bessemer Hwy – McDonald’s

Looking for Fast food near you? Visit McDonald’s in Birmingham, AL at 2201 Bessemer Hwy, for breakfast, burgers, fries, and more, or order online!

Reviews

Juanita King
Location convient to my job and that’s always a good thing. This location is in a business district but has no respect or empathy for customers with the convenience of the drive thru. They are notorious day or night to put you on hold for 15 and 120 minutes at the order kiosk before getting your order. People need to get in and out the drive through as fast as possible. Whoever manages this facility needs to be aware and address this with the staff.
… more
Allen Horne
Heartbreaking Experience During an Already Difficult Time

My son has been a patient at the children’s hospital next to this McDonald’s for six and a half weeks. On this particular day, I wanted to do something small to lift his spirits — just grab him a 10-count nugget meal as a break from hospital food. It was raining, and while I try to remain sympathetic toward the homeless population, what I experienced inside this McDonald’s was incredibly disappointing.

There were three or four individuals occupying booths, keeping out of the rain, which I understand. What I wasn’t prepared for was being directly approached and asked for money while I was simply trying to order food for my son. We’re all dealing with challenges, but there’s a time and place, and this made an already difficult day much harder.

To make matters worse, I waited nearly 15 minutes for my order while several employees sat in booths on their phones. They may have been on break — that’s their business — but it was frustrating to see that while customers were waiting. The self-serve area was messy, the soda machines weren’t working, and there were no condiments available.

The final blow came when I finally got the food: the nuggets were so overcooked my son couldn’t eat them, and the fries were cold from the start. I hadn’t even made it back to the hospital room yet — they were cold right out of the bag.

This was a deeply discouraging experience during an already emotional and exhausting time. The smell, the state of the restaurant, and the poor food quality made what should have been a simple gesture of comfort feel like a mistake. I don’t want to cause problems for the staff or the local homeless community — I understand that everyone’s facing struggles. But it’s not acceptable to approach paying customers for money inside the restaurant, and the quality of service and food here was not up to any reasonable standard.

I took a couple of respectful photos to document the condition of the store — not to shame anyone — but to express just how let down I felt. I doubt I’ll be returning to this location, and honestly, it may be a while before I step into a McDonald’s again.
… more
Kenya White
Arrived at 4:27 AM no one came to the speaker. Workers are asleep on the job. Bad customer service! Service in the photos or pictures of the coworker car that were sleep on the job.
… more
Praneeth Vattikonda
I visited this McDonald’s today around 11:30 AM and ordered 3 Hot & Spicy McChicken sandwiches and 2 medium Caramel Frappés through the drive-thru.

When I went to pick up my order, the employee working there was extremely rude to me for no reason. He made offensive and discriminatory comments, saying he hates Indians and that he was not interested in serving Indians, and he used inappropriate and abusive language toward me. This behavior was completely unacceptable and very upsetting.

I tried to report this incident to other employees at the store, but no one responded or took the situation seriously.

Because of this experience, I would not recommend this location to Indian customers or anyone who expects respectful and professional service. McDonald’s should be a place where all customers are treated with respect and dignity, regardless of their background. I hope management takes this issue seriously and takes immediate action to prevent this from happening again.
… more
Snehitha thota
The worst experience everrrrr !!! I ordered food from uber for 4 burgers and 2 fries instead i recieved nuggets and fanta . That too the order was late by an hour . The delivery agent informed me that the workers were least interested in their job and were quite rude . I have also attached the images of my order and the items I recieved
… more
Hanna Banana
Would give service a 0 if I could. Food is fine… whenever they decide to serve people. I’ve STUCK at the drive thru ordering line for over 30 mins before. I only go because it’s close to work. They will put you on hold day or night for 20+ minutes. I’ve tried to talk to them from the drive through after waiting for what seems like forever and nobody will say anything. Makes you feel like you’re going crazy for yelling at the machines. Nobody even apologizes after basically ghosting you for half an hour. I’ve up and left the line multiple times because it’s ridiculous.
… more
Alex Hall
The female manager on duty today (Dec 19 @ 2:40 PM) was incredibly rude. I asked for a fresh, made-to-order burger and told them I was happy to wait. Instead, I watched the kitchen staff dig through four trays of old meat to find patties that “looked fresh,” threw them on the grill for two seconds, and lied to my face saying it was made to order. I ended up leaving without my food despite having already paid. To make matters worse, the location refuses to answer the phone. Avoid this place!
… more
Caylon Williams
The best time to come to this McDonald’s is for breakfast. That is the only time the staff are punctual and get the job done. If you come anytime after breakfast, especially around 5 o’clock or 10:30 at night. The service is terrible because they go through shift change and nobody wants to work and they only accept DoorDash orders. They seriously need to adjust their hours or hire whole new set of staff that actually wanna work. Or they could just tear this one down and stop labeling it as 24 hours when they don’t have the staff to do that.
… more
Courtney Owens
Very rude workers. 4 different orders with my family and not one was correct. Food was cold. Lettuce on snack wrap was brown and soggy. Bread on fish sandwich was hard as a rock. Missing chicken nuggets. Asked for ranch and got mean mugged and we were supposed to get it with the nuggets anyway. Asked for hamburger only onion and pickle. And they gave it to us plain. You would think after having to wait over 30 min for the food it would have been fresh and correct. The employees were too busy on their phones and talking to their friends who came in to visit them.
… more
Landon Smith
For fast food, your standards are already low. However, this McDonald’s was just awful. I ordered the 2 Cheeseburger meal with fries.

The food:
It was horrible and somehow ice cold right when they gave it to me? Not only was it cold, it was missing ALL the toppings. I double checked the sticker on it and it said my order but what I received was the opposite. The fries…cold and soggy. Absolutely disgusting.

The service:
It was incredibly slow mind you it was 11pm. I’m guessing they made a batch of fries and patties to just have them sit out for if they needed them. When I received my horrible food, I went back through to try and get a refund however they said they don’t do refunds and closed the window.

I’m sure there are plenty of other locations nearby or other fast food places so just do yourself a favor and don’t visit this store. Maybe the store owner will realize they are running a horrible establishment and make some smart business decisions.
… more
… View more

Leave a Comment