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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Ruskin, FL at 5001 South Tamiami Trl | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Ruskin, FL at 5001 South Tamiami Trl, for breakfast, burgers, fries, and more, or order online!
McDonald’s, 5001 S US Highway 41, Ruskin, FL 33570, US
Get more information for McDonald’s in Ruskin, FL. See reviews, map, get the address, and find directions.
McDonald’s | Ruskin FL – Facebook
McDonald’s, Ruskin. 146 likes · 1464 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
Reviews
KK Da Silva
I ordered for curbside delivery 15 minutes prior to arrival. Waited in my car for 15 minutes when I finally saw an employee helping someone else and asked about the long wait time to which she assured they would be right out. After another 5 minutes I went inside and requested to speak to the manager.
This incompetent young lady approached me in an overwhelmed and stressful manner and without a “how may i help you” she responded to my concern by saying “you ordered an apple pie and they’re not ready”.
What? 35 minutes after ordering?
I told her to forget the pie and just give me the meal, when she then responded “they are ready now, and rudely gives me a bag without apology or care. Upon returning to my car i noticed she did not give me the drink or even napkins.
Worse customers service experience. Not worth almost $15 and waiting 35 minutes for a meal that wasn’t even all that good.
Zero rating for this location if it was possible. Your manager should be a leader and set better examples for the employee she is in charge of. Needs more training!!
… moreThis incompetent young lady approached me in an overwhelmed and stressful manner and without a “how may i help you” she responded to my concern by saying “you ordered an apple pie and they’re not ready”.
What? 35 minutes after ordering?
I told her to forget the pie and just give me the meal, when she then responded “they are ready now, and rudely gives me a bag without apology or care. Upon returning to my car i noticed she did not give me the drink or even napkins.
Worse customers service experience. Not worth almost $15 and waiting 35 minutes for a meal that wasn’t even all that good.
Zero rating for this location if it was possible. Your manager should be a leader and set better examples for the employee she is in charge of. Needs more training!!
Kelsey Turcotte
This is absolutely the worst McDonald’s Ive ever been to. Missing items, things slapped together, you almost ALWAYS have to wait at the drive through. They asked me to wait once when there weren’t even spots available. It took them a year to fix the M sign after the hurricane. It just feels like standards are low and there’s a lack of management.
… moreStacey Lovecchio
Always a long wait time, usually asked to pull forward or into a parking spot. Even when ordering ahead on the app. Sometimes wait 25-30 minutes.
Almost always missing or incorrect items. Once you realize it, they’re back inside and you have to get out and go inside to ask. This is very inconvenient, especially when you have kids and defeats the purpose of drive thru.
Staff typically doesn’t even say a word other then the person taking money. Just hand me the items, not even smiles.
Tonight waited 20+ minutes around 7pm. Ended up missing a cheeseburger, and incorrect item in happy meal. Cheeseburger in happy meal was thrown together poorly, cheese half off of the patty. Cookies were burned and rock hard, inedible. Everything was luke warm.
Whoever is managing this page, please don’t reply with a link asking me to leave feedback again in another place.
… moreAlmost always missing or incorrect items. Once you realize it, they’re back inside and you have to get out and go inside to ask. This is very inconvenient, especially when you have kids and defeats the purpose of drive thru.
Staff typically doesn’t even say a word other then the person taking money. Just hand me the items, not even smiles.
Tonight waited 20+ minutes around 7pm. Ended up missing a cheeseburger, and incorrect item in happy meal. Cheeseburger in happy meal was thrown together poorly, cheese half off of the patty. Cookies were burned and rock hard, inedible. Everything was luke warm.
Whoever is managing this page, please don’t reply with a link asking me to leave feedback again in another place.
The Insurance Guy
This is definitely the worst McDonald’s location I’ve ever been to in my entire life. What’s a common denominator of the people who work here? Hmmm. Every time I come here I have to wait twenty minutes for fast food and pull in a parking spot. I asked her today, why dos it take so long every time I come here.? She says they’re under staffed, yet I see eight people right in front of the registers, not including the cooks in the back. Stop hiring the same type of worker, and maybe your business would run more efficiently.
Signed
Everyone who lives in Apollo Beach who is stuck living next to this location.
… moreSigned
Everyone who lives in Apollo Beach who is stuck living next to this location.
Briana Sanchez
Took a bite from my cheese burger and it tasted weird. Patty was dried out and old, and found a hair half in the cheese. I’m tired and out $3 (bacon, tomato, lettuce) after now knowing standard food safety regulations weren’t being followed. Just gross.
… moreZALESKI
Made a mobile order selected to pick up in drive-through wait in line, think get told to park my car to wait on my food food come and is missing a breakfast sandwich Not a surprise because this location is known for messing up so I had to walk in to get it. So instead of just picking up through drive-through like I selected, I had to do curbside and then walk in to the store. I understand you’re trying to keep your drive-through times down, but don’t sacrifice the time and patience of your customers
… moreMaikol Garcia
Placed a mobile curbside order and waited 35 minutes. When the order was finally brought out, the food was cold and the drinks were missing. I immediately informed the employee. His only response was “ok” no apology, no attempt to fix the issue, and no followup. After waiting an additional 10 minutes with no one returning, I had to go inside myself just to get the missing drinks. Once inside, I stood at the counter for about 7 minutes while multiple staff members made eye contact and ignored me, even after I politely said “excuse me” several times.
Curbside exists to avoid exactly this kind of experience. Instead, it resulted in long waits, cold food, missing items, and a complete lack of basic customer service or accountability.This location clearly does not value customers’ time. I won’t be returning
… moreCurbside exists to avoid exactly this kind of experience. Instead, it resulted in long waits, cold food, missing items, and a complete lack of basic customer service or accountability.This location clearly does not value customers’ time. I won’t be returning
Mercury Ha
I was actually impressed with this night shift team who resolved my mobile order with collaboration and efficiency. The young lady at the last window has excellent communication skills. Moreover, the food was surprisingly great for Christmas Night … kudos to the shift managers!
… moreAnthony Zellner
I’ve given this mcds a few chances to get it together. I only go there because it’s so close to my house but EVERYTIME I get food here.. there’s a weird taste in the buns.. I noticed in the Big Macs then my wife got sick. So I just got the qtr pounders instead.. got one today and it tastes funny. Like rotten bread or chemicals.. it’s very odd. They have to be serving old buns because something isn’t right. I don’t complain or write negative reviews. It’s just fast food I get it, but there’s something up with this McDonald’s idk how they’re still open.. eat at your own risk I’m Done. Also good chance you’ll have to pull over and wait for your food. Even when it’s late and nobody is in line.. makes you wonder what they’re doing.
… moreTim Stack
Ok, I just have to write this review! Question: why is the drive-through at this McDonald’s location almost always available when other locations are not? Answer: this is the worst managed fast-food restaurant you can find anywhere! They must hire staff that will not look at you, talk to you, thank you for your order and are always avoiding any positive social interaction with customers! Who owns this place? Why don’t you do some basic soft skill training with your staff? You are doing your staff a great disservice by not investing some time to provide them with some basic skills that they will need the rest of their working life! Invest in your staff!!!
… more